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COVID-19 Community Response Plan


Student Health Center Treatment

The Student Health Center (SHC) continues to provide medical care for Pepperdine students. Providers are available and prepared to diagnose and treat students who may have COVID-19 in addition to the usual services offered. To maintain a safe environment, prevent patient overcrowding, and reduce wait times, students should call the SHC before arrival to determine the proper location and time for their medical visit. This careful coordination of patient care is best administered with the cooperation of patients calling ahead. When students arrive without notice, they may compromise these safety efforts, put themselves and other patients at unnecessary risk, and face longer than usual wait times.

Student Counseling Services

The Counseling Center is available to address needs for support stemming from their experience of current events (e.g., anxiety, grief, and trauma related to COVID-19). Counselors are prepared to respond to those concerns as well as other mental health concerns (e.g., depression, substance use, and emotional regulation).

The Counseling Center's services, including individual and group counseling, workshops, crisis support, outreach and consultation, will be available through a mix of telehealth and in-person meetings. Students can make free appointments by calling or visiting the Counseling Center website. For after-hours or crisis support, calling the center will connect a student with a counselor.

Student Care Team

The Student Care Team (SCT) supports students and assess situations on a case-by-case basis (e.g., assessment of acute and longer term needs, linkage to resources on and off campus, and more). The SCT staff will meet with students in-person or via Zoom. The SCT will work in partnership with relevant departments to best support student needs. Please contact studentcareteam@pepperdine.edu to request SCT support.

Employee Assistance Program (EAP)

The University acknowledges the emotional and financial impact COVID-19 might have on employees. The Health Advocate EAP+Work/Life program is a core benefit available to all participating employees through their benefit package. Work/Life specialists are available to help you locate the right support service, from childcare and eldercare to financial and legal help. For assistance, visit the Health Advocate website or call 866.799.2728.

Additionally, employee health insurance programs also cover mental health services. Check your program’s list of provider options, and contact Human Resources if you have additional questions.  

For questions, please contact the COVID-19 Information Line at covid19info@pepperdine.edu or 310.506.8111.