Areas of Expertise
- Adaptive Selling Behavior
- Firm and Customer Relationships
- Decision Making
- Solution Centric Strategies
Dr. Jim Salas has over a decade of industry experience and research is focused on the implementation of service infusion strategies among traditional industrial manufacturers. Dr. Salas also leads an international research team working extensively with a leading european technology company in implementing service infusion strategies.
- PhD, Arizona State University
- MBA, Arizona State University