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Pepperdine | Graziadio Business School
Mark Chun Professor of Information Systems Technology Management

Mark Chun, PhD

Professor of Information Systems Technology Management
Graziadio Business School

Biography

Dr. Mark Chun is a professor of information systems technology management at Pepperdine University's Graziadio Business School. He recently served as the Interim Associate Dean of Executive Programs. He has worked for companies such as Intel Corporation, Pepsi Co., Taco Bell, Coopers & Lybrand, and the Bank of Hawaii.

Dr. Chun's research focuses on the use of information technology to create value and to transform organizations. His research interests also include the integration of information systems, knowledge management, and change management. He has conducted information systems research and has consulted with firms such as Qwest (formerly USWest), American Honda Motor Corporation, Hilton Hotels, Kaiser Permanente, DirecTV, NASA-JPL, Northrop Grumman, Pratt-Whitney Rocketdyne / Boeing, Sony, Raytheon, the Aerospace Corporation, FDIC, US Treasury, IRS, USDA, and Herbalife. Dr. Chun's research has been presented at both information systems and management conferences, such as the Strategic Management Society, Americas Conference on Information Systems, European Journal of Information Systems Conference, and the Western Academy of Management. His research has been published in the Information and Management Journal, Journal of Information Technology Management, the Journal of Global Information Technology Management, the Journal of Information Technology Case and Application Research, the Journal of Knowledge Management, and the Communications of the Association of Information Systems Journal.

Dr. Chun earned a PhD in Information Systems from the University of Colorado at Boulder, received an MBA from the University of California, Irvine, and holds a Bachelor of Business Administration degree with an emphasis in management information systems from the University of Hawaii.

Education

  • University of Colorado at Boulder, Leed's School of Business. Doctorate of Business Administration (2003)
  • University of California at Irvine, Graduate School of Management. Masters of Business Administration (1994)

  • University of Hawaii, College of Business and Administration

  • Bachelor of Business Administration, Management Information Systems (1990)

 

Research

Peer-reviewed Journal Publications

  • Chun, M., Griffy-Brown, C., & Sung, K., (2020) “One Country, Three Types of CIOs: The Emergence of Technology Executives in China”.  Journal of Information Technology Management, 30(4), May 2020. 
  • Dao, K., Chun, M., & Griffy-Brown, C.  (2020) “Unprecedented Times Prompting Companies to Revisit Strategy with the New Norm of Balancing Two Environments,” Graziadio Business Review, 23(2), September 2020. https://gbr.pepperdine.edu/ 2020/09/unprecedented-times/
  • Griffy-Brown, C. & Chun, M., (2020) “Avoiding Bias and Identifying Risk When Deploying Artificial Intelligence:  What Business Leaders Need to Know,” Graziadio Business Review, 23(1), May 2020. 
  • Griffy-Brown, C., Miller, H., Zhao, V, Lazarikos, D., & Chun, M. (2020)  “Making Better Risk Decisions in a New Technological Environment.” IEEE Engineering Management Review, 48(1), pp. 77-84, March 2020.
  • Griffy-Brown, C., Lazarikos, L, Chun, M., (2019) “Emerging Technologies and Cyber Risk: How do we secure the Internet of Things (IoT) environment?”  Journal of Applied Business & Economics 21(2). 
  • Griffy-Brown, C., Lazarikos, D., Chun, M. (2017). Cybercrime Business Models: Developing an Approach for Effective Security against Better Organized Criminals. Journal of Applied Business and Economics, 19(8), 22-34. http://www.na-businesspress. com/JABE/JABE19-8/BrownCG_ abstract.html
  • Chun, M., Hall, O., & Griffy-Brown, C. (2016).  “Cloud Syzygy Technologies:  Cloud Based Computing,” Ivey Publishing.  Harvard Business Review Case #  W16546-PDF-ENG
  • Griffy-Brown, C., Lazarikos, L., Chun, M.  (2016).  “How Do You Secure an Environment without a Perimeter? Using Emerging Technology Processes to Support Information Security Efforts in an Agile Data Center,” Journal of  Applied Business and Economics, 18(1).
  • Crooke, M.C., Chun, M., & Kastelic, A., (2016) “Clover Food Labs: Sustainability as Competitive Advantage,” Ivey Publishing.  Harvard Business Review Case: #W16160-PDF-ENG.
  • Chun, M., Griffy-Brown, C., Koeppel, H., (2014). "The New Normal: Fundamental Shifts for 21st Century Organizations and for the CIOs Who Lead Them," Journal of Applied Business & Economics, forthcoming.
  • Chun, M. (2013) "Gender Differences In The Use of Social Networking and Knowledge Management Tools." Journal of Information Technology Management, 24(2), June 2013.
  • Griffy-Brown, C., Chun, M., & Koeppel, H. (2011), "Using Customer-Facing Technology to Create New Business Value: Insight From The Public and Private Sector Into the Changing Value Equation," Journal of Technology Management for Growing Economies, 3(1), p 21-34.
  • Arling, P. & Chun, M. (2010) "Facilitating New Knowledge Creation and Obtaining KM Maturity," Journal of Knowledge Management, 15(2), p 231-250.
  • Hall, O., Scott, A., & Chun, M. (2010) "WoodSynergy Inc: IS into the Supply Chain," Ivey Publishing. Harvard Business Review Case #: 910E13-PDF-ENG
  • Chun, M. & Mooney, J. (2009) "CIO Roles and Responsibilities: Twenty-Five Years of Evolution and Change," Journal of Information and Management, 46(6), p 323-334.
  • Chun, M., Sohn, K., Arling, P., & Granados, N. (2009) "Systems Thinking and Knowledge Management Systems Implementation," Journal of Information Technology and Application Research, 11(2).
  • Griffy-Brown, C. & Chun, M. (2008) "Hilton Hotels Corporation Self-Service Technology," Journal of Information Technology Case and Application Research, 10(2).
  • Chun, M. & Whitfield, G, (2008) "Social Constraints to Integrating Information Systems, Knowledge, and Firm Capabilities Following a Corporate Merger," Journal of Systems and Information Technology, 10(2).
  • Chun, M. & Griffy-Brown, C., (2008) "Weighing The Tradeoffs of Knowledge Management Systems Implementation: The Case of Pratt & Whitney Rocketdyne," Journal of Information Technology Case and Application Research, 10(1).
  • Chun, M., Montealegre, R., & Griffy-Brown, C., (2007) "Leveraging the Sales Force with Portal Technology at The American Subsidiary of A Japanese Motor Company." Communications of the Association of Information Systems Journal, 20, 393-408.
  • Griffy-Brown, C. & Chun, M. (2007) "Aligning Business Strategies and IS Resource Utilization: A Resource-Based View of Establishing Dynamic Capabilities in Japanese SMEs", Journal of Global Information Technology Management, 10(3).
  • Chun, M. & Montealegre, R., (2007) "The Problems of Embedded Information Systems and Embedded Knowledge: Implications For Systems Integration and Knowledge Management," Journal of Information Technology Management, 8(2), 28-64.

Peer-Reviewed Book Chapters

  • Griffy-Brown, C. & Chun, M. (2005) "A Case Study of Effectively Implemented Information Systems Security Policy," Book Chapter in: Enterprise Information Systems Assurance and System Security: Managerial and Technical Issues, Warkentin, M. and Vaughn, W. Eds., Mississippi State University.

Areas of Expertise

  • Digital Innovation
  • Process Innovation
  • Customer-Facing Technology to New Create Business Value
  • IT Governances

Topics

  • IS for Business Innovation 
  • IT Essentials For Business Leaders 
  • Information & Process Systems
  • Information Resources & Technology
  • Technology and Operations 
  • Competing With IT & The Internet
  • Systems Analysis and Conceptual Design