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COVID-19 Frequently Asked Questions

Frequently asked questions are updated regularly as Pepperdine's Emergency Operations Committee continues to manage the University's COVID-19 response. Students from each school can find additional information, including school-specific FAQs, on their School Updates page, and Human Resources is providing additional guidance to employees with faculty and staff FAQs.

  Vaccine

Should I get vaccinated for COVID-19?

The University strongly recommends that all Waves get vaccinated. The vaccine helps protect you from getting COVID-19 and may prevent serious illness if you get infected once you’re vaccinated. By getting vaccinated, you can also help protect your family, friends, and fellow Waves.


How do I know if the COVID-19 vaccine is safe?

All COVID-19 vaccines were tested in clinical trials involving tens of thousands of people to make sure they meet safety standards and protect adults of different ages, races, and ethnicities. There were no serious safety concerns. The CDC and the FDA will keep monitoring the vaccines to look for safety issues after they are authorized and in use.


Is the Johnson & Johnson vaccine currently available?

Following a thorough safety review, including two meetings of the CDC's Advisory Committee on Immunization Practices, the US Food and Drug Administration and the US Centers for Disease Control and Prevention have determined that the recommended pause regarding the use of the Johnson & Johnson (Janssen) COVID-19 vaccine in the US should be lifted and use of the vaccine should resume. The FDA and CDC have reviewed all of the available data, including new information since their recommendation to pause the use of the vaccine. Those data, plus the deliberations and recommendations of CDC's Advisory Committee on Immunization Practices (ACIP), helped with their assessment that the known and potential benefits of the Johnson & Johnson COVID-19 vaccine outweigh its known and potential risks in individuals 18 years of age and older. At this time, the available data suggest that the chance of this serious adverse event occurring is very low, but investigation into the level of potential excess risk due to vaccination is ongoing.

The Student Health Center encourages Pepperdine community members to get any of the authorized and recommended COVID-19 vaccines that they have access to and can receive based on their eligibility criteria and personal medical history. The best COVID-19 vaccine is the first one that is available to you. Do not wait for a specific brand. All currently authorized and recommended COVID-19 vaccines are safe, effective, and reduce your risk of severe illness. The CDC does not recommend one vaccine over another.

Updated 4/28/21


Can the vaccine give me COVID-19?

No. None of the COVID-19 vaccines currently authorized for use or in development in the US use the live virus that causes COVID-19. However, it typically takes a few weeks for the body to build immunity after vaccination. This means that it’s possible you could be infected with the virus that causes COVID-19 just before or just after vaccination and get sick.


If I already had COVID-19 and recovered, do I still need to get vaccinated?

Yes. The CDC recommends getting vaccinated even if you’ve already had COVID-19. 


Can my child get vaccinated for COVID-19?

No. More studies need to be conducted before COVID-19 vaccines are available for children younger than age 16.


Is the vaccine safe if I have an underlying medical condition?

Yes. COVID-19 vaccination is especially important for people with underlying health problems like heart disease, lung disease, diabetes, and obesity. People with these conditions are more likely to get very sick from COVID-19.


Can I get the vaccine if I am pregnant or breastfeeding?

Yes. Pregnant women have a higher risk for complications from COVID-19 disease. There are no study results available yet on the safety of COVID-19 vaccines in pregnant women. However, experts believe that the vaccines are unlikely to pose a risk to the woman or the fetus. Pregnant women can talk with a doctor about their risk of COVID-19 disease and how they might benefit from vaccination.


Is it better to get natural immunity to COVID-19 rather than from a vaccine?

No. While you may have some short-term antibody protection after recovering from COVID-19, how long that protection lasts is unknown. Vaccination is the best and safest form of protection. People who get COVID-19 can have serious illnesses, and some have debilitating symptoms that can persist for months.


Will the shot hurt or make me sick?

There may be side effects, but they should go away in a few days. Possible side effects include a sore arm, headache, fever, or body aches. This does not mean you have COVID-19. Side effects are signs that the vaccine is working to build immunity. If they don’t go away in a week, or you have more serious symptoms, call your doctor.


Are there long-term side effects from COVID-19 vaccines?

Because all COVID-19 vaccines are new, it will take more time and more people getting vaccinated to learn about very rare or possible long-term side effects. However, at least eight weeks’ worth of safety data was gathered in clinical trials for all authorized vaccines, and it’s unusual for vaccine side effects to appear more than eight weeks after vaccination.


Do I have to pay for the vaccine?

Community members can receive the vaccine at no cost no matter where they receive the vaccine.


Should I get my vaccine at Pepperdine?

The Student Health Center on the Malibu campus has been approved as a COVID-19 vaccine distribution site by the California COVID-19 Vaccination Program and vaccinations are being offered at on-campus clinics as the University receives additional supply of the vaccine. Community members, however, who wish to be vaccinated and meet current eligibility requirements are strongly encouraged to receive the vaccine elsewhere if possible and not wait for the vaccine to become available at the University. Learn more about the Student Health Center COVID-19 Vaccine Clinic.


How can I make an appointment to receive my vaccine at Pepperdine?

As the Student Health Center receives vaccine doses, eligible employees will receive an email inviting them to schedule an appointment to receive the vaccine on a designated day when the Student Health Center is hosting an on-campus vaccine clinic.


Do I need to take any precautions after I am vaccinated?

Yes. All community members should continue to wear masks, avoid close contact with others, and take other precautions once they’ve been vaccinated.


Is there any additional vaccine information that Pepperdine employees should know?

Yes. Additional vaccine information for employees can be located under the "Vaccine" toggle in the faculty and staff FAQs below.

  About COVID-19

What is the Coronavirus Disease 2019 (COVID-19)?

COVID-19 is a coronavirus identified as the cause of an outbreak of respiratory illness first detected in Wuhan, China in December 2019. The virus can spread person-to-person, causes flu-like symptoms, and has no treatment (doctors are simply treating the symptoms).

Who is at risk for COVID-19?

Individuals who have been in close contact with a person known to have COVID-19 or who have recently traveled from an area with widespread or ongoing community spread of COVID-19 are at risk.

Those at elevated risk for COVID-19 include individuals over age 60, pregnant, whose autoimmune system is compromised, or are listed as being at higher risk by the CDC.

Is COVID-19 contagious?

Yes, COVID-19 is highly contagious and is known to spread from person-to-person. 

How does COVID-19 spread?

People can catch COVID-19 from others who have the virus. The disease can spread from person to person through small droplets from the nose or mouth which are spread when a person with COVID-19 coughs or exhales. These droplets land on objects and surfaces around the person. Other people then catch COVID-19 by touching these objects or surfaces, then touching their eyes, nose or mouth. People can also catch COVID-19 if they breathe in droplets from a person with COVID-19 who coughs out or exhales droplets.

What are the symptoms of COVID-19?

Symptoms include, but are not limited to, cough, shortness of breath or difficulty breathing, fever, chills, repeated shaking with chills, muscle pain, headache, sore throat, loss of taste or smell. Symptoms may appear 2-14 days after exposure to the virus.

Am I required to wear a face covering?

Yes, the Los Angeles County Department of Public Health requires wearing a face covering when in close contact with others outside of an individual's household. This includes, for example, when grocery shopping and engaging with other employees in essential business. Pepperdine community members should follow the University's Interim Face Covering Protocol.

Is the COVID-19 outbreak a global public health emergency?

The World Health Organization declared COVID-19 a public health emergency of international concern and it a pandemic on March 11, 2020.

What should I do if I think I am beginning to develop symptoms of COVID-19?

The CDC recommends individuals who have been in close contact with a person known to have COVID-19 or who have recently traveled from an area with widespread or ongoing community spread of COVID-19 and feel sick with fever, cough, or difficulty breathing, take the following actions:

  • Seek medical care right away, but call the doctor's office or emergency room before going, and tell them of your recent travel and symptoms.
    • If you are an enrolled student, call the Student Health Center at 310.506.4316 and select option 3.
    • Faculty and staff should contact their primary care physician, emergency room, or urgent care for medical care. If diagnosed with COVID-19 update the Student Health Center so they can conduct any necessary contact tracing within the Pepperdine community.
  • Avoid contact with others and do not go to class or work until you have been evaluated by a medical professional.
  • Cover your mouth and nose with a tissue or your sleeve (and not your hands) when you cough or sneeze.
  • Wash hands often with soap and water for at least 20 seconds.
  • Use an alcohol-based hand sanitizer if soap and water are not available.
  • If someone reports to you that they are feeling sick with a fever, cough, or difficulty breathing, encourage them to seek medical care using the steps listed above.

How do I care for myself or someone in my home who has a mild respiratory infection?

Please follow the advice from L.A. County Public Health for those in these situations.

  Pepperdine's Response

Are the Malibu and graduate campuses safe for students, faculty, and staff?

Yes. The University is in regular communication with local and state authorities and continues to follow guidance administered from the Centers for Disease Control and Prevention (CDC) and the L.A. County Department of Public Health. Out of an abundance of caution and in an effort to promote social distancing, the University transitioned to remote alternative instruction on March 16, 2020 for the remainder of the Spring and Summer 2020 terms. Additionally, as announced by President Gash on July 22, 2020, the University's Fall 2020 term will also be conducted online.

Are athletic facilities open for use?

No, all Pepperdine athletic facilities including the pool, tennis courts, gymnasium, and weight room are closed until further notice. 

Are face coverings required when using Stotsenburg Track?

Individuals using the track should have a mask available at all times. Masks may be removed while exercising alone, or when more than six feet away from another person. Masks must be worn while interacting with others, including passing others in the track lanes.

Please note that Stotsenburg Track is currently closed to the public and Pepperdine community members residing off campus; however, it is available to current residents of the Malibu campus and Malibu Country Estates.

Are there any COVID-19 cases on a Pepperdine campus?

Yes, there are cases within the Pepperdine community. Details are available on the University Updates section of Pepperdine's coronavirus webpage.

What is Pepperdine doing to protect its community?

The University's Emergency Operations Committee is working closely with University stakeholders, as well as outside infectious disease experts; consulting with International SOS regarding international programs and travel risk assessment; and following advice from the World Health Organization (WHO), the Centers for Disease Control and Prevention (CDC), and the Los Angeles County Department of Public Health. The University also has a well-developed pandemic emergency response plan in place, updated to reflect current COVID-19 circumstances. The plan is comprehensive in nature and addresses many possible scenarios at all of our campuses with the ultimate goal to best protect our community. This plan served as the foundation for the Pepperdine Restoration Plan.

If I am on campus and feel sick, what should I do?

Regular, pragmatic advice still applies. If you are sick, you should not go to class or work until you have been evaluated by a medical professional. The CDC recommends individuals who have been in close contact with a person known to have COVID-19 or who have recently traveled from an area with widespread or ongoing community spread of COVID-19 and feel sick with fever, cough, or difficulty breathing, take the following actions:

  • Seek medical care right away, but call the doctor's office or emergency room before going, and tell them of your recent travel and symptoms.
    • If you are an enrolled student, call the Student Health Center at 310.506.4316 and select option 3
    • .Faculty and staff should contact their primary care physician, emergency room, or urgent care for medical care. If diagnosed with COVID-19 update the Student Health Center so they can conduct any necessary contact tracing within the Pepperdine community.
  • Avoid contact with others and do not go to class or work until you have been evaluated by a medical professional.
  • Cover your mouth and nose with a tissue or your sleeve (and not your hands) when you cough or sneeze.
  • Wash hands often with soap and water for at least 20 seconds.
  • Use an alcohol-based hand sanitizer if soap and water are not available.
  • If someone reports to you that they are feeling sick with a fever, cough, or difficulty breathing, encourage them to seek medical care using the steps listed above.

Where can I find additional information from Pepperdine on COVID-19?

This site is being updated regularly as the University learns additional information. Updates from the EOC including their latest decisions are posted to the University's Emergency Information Page.

  Reporting a Case

I think I may have COVID-19. Where can I get medical care?

If community members become ill with a fever, sore throat, cough, or have difficulty breathing, they are advised to seek treatment from a medical professional.

  • Students should contact the Student Health Center at 310.506.4316 and select option 3 or contact their primary care physician.
  • Faculty and staff should contact their primary care physician, emergency room, or urgent care for medical care.
  • All members of the community should notify the Student Health Center if diagnosed with COVID-19 so they can conduct any necessary contact tracing within the Pepperdine community.
  International Programs

 

How does the University make a decision to suspend a program?

Placing the highest priority on the safety and well-being of the University community, the University's Emergency Operations Committee and Infectious Disease Task Force work with numerous internal departments and outside authorities and to come to consensus on a case-by-case basis for each trip or program. Pepperdine has been using and will continue to utilize a comprehensive analysis based on all available information at this time, including the spread of COVID-19, travel warnings from national and international organizations, continued commercial flight availability, health care and other support infrastructure availability, programming needs, feedback from program directors, and our care for the overall experience. The continued safety and well-being of all participants is our highest priority.

How is Pepperdine addressing the CDC’s guidance to institutions of higher education regarding study-abroad programs?

Pepperdine has been following all guidance from the Center for Disease Control and Prevention (CDC), including its guidance for international programs. That guidance suggests Institutes of Higher Education consider cancelling upcoming international programs and returning students home from existing overseas programs, or, if continuing programs, evaluating risks and taking appropriate proactive measures.

From the onset of this outbreak, Pepperdine’s evaluation process matched the elevated level of scrutiny suggested now by the CDC. Pepperdine has been using and will continue to utilize a comprehensive analysis based on all available information at this time, including the spread of COVID-19, travel warnings from national and international organizations, continued commercial flight availability, health care and other support infrastructure availability, programming needs, feedback from program directors, and our care for the overall experience. The continued safety and well-being of all participants is our highest priority.

What university services can I offer to students who have returned home from IP campuses?

If you believe a student would benefit from counseling, you may refer the student to the Counseling Center at 310.506.4210. Students may make a remote appointment with the counseling center. For all students, the counseling center will provide crisis support by phone on nights and weekends at 310.506.4210.

  For Seaver International Programs Participants - Summer 2021

What is the status of summer 2021 international programs?

All Seaver study abroad programs, with the exception of the Washington DC Internship Program, were suspended due to COVID-19 impacts on April 12, 2021. Students whose programs were suspended were invited to apply to fall 2021 and spring 2022 programs. A list of available programs are listed on IP's study abroad application page along with application instructions. International Programs will communicate all Washington DC-related preparation information directly to students via their Pepperdine email including details on orientation sessions, flights, academics, health forms, and other preparation related information.

What are summer 2021 international program withdrawal fees?

The University has enabled students taking part in programs that start in May or June to withdraw from summer 2021 programs without any fees through May 6, 2021. After these deadlines, students would be charged 100% of the IP summer charge (includes full room and board plus full flight cost if Pepperdine purchased flight on student's behalf).

What happens if my program is suspended prior to the program start date?

The University will provide solutions that align with our past protocols. In the past, the University took the following actions for students whose programs were suspended: a) students were not charged any withdrawal fees and b) students were offered University housing (as allowed under LA country guidelines) and Malibu courses that enabled them to continue to move towards degree completion.

What happens if my program is suspended in the middle of the session?

The University will provide students with the most economical and reasonably direct return flight from the host city to the international airport closest to their permanent residence at no cost to the student. Students will continue courses remotely from their permanent residence for the remainder of the semester. Students should expect to complete any appropriate quarantine requirements from their permanent residences. Students will be charged a prorated amount for room and board fees that they incurred while at the program location.

What COVID-19 health measures should I expect abroad?

Our IP campuses will be required to meet public health guidelines of the host country to prevent the spread of COVID-19 while abroad. This includes, but is not limited to wearing masks, increased cleaning, adjusted housing arrangements, limited gatherings, and social distancing. These are prudent and necessary steps to protect students, faculty, staff, and our host communities.

Whom does Pepperdine contact with updates?

Pepperdine staff members will contact students directly via email with enrollment and study abroad preparations information and this website is regularly updated.

  For Seaver International Programs Participants - Fall 2021 

 What is the status of fall 2021 international programs?

Currently we are planning to operate all fall 2021 programs. The International Programs Office will invite all fall 2021 students and their parents to a webinar in May. Invitations to the webinar will be sent out by May 14. The webinar will discuss important topics including (but not limited to): updated program dates, costs, enrollment options, immigration, and COVID-19 impacts on programs. Applications are currently being accepted for a select number of programs. Available program and term options are regularly updated on the study abroad application page along with application instructions.


Should I continue to prepare for fall 2021 international programs?

Yes. Students should continue to prepare for fall 2021 programs including obtaining passports and necessary visas. The University will not reimburse students for any preparation related expenses. As a result, we recommend students defer any non-refundable purchases where possible. Students should refer to prior IP Office communications for specific direction on preparation steps and dates. Students should not purchase flights until they have been directed to do so.

When and how will decisions be made on whether or not programs will run?

The University will establish a timeline for decision-making and communicate this timeline to students by June, 2021. The timeline will take into consideration students' needs to make alternative academic and housing arrangements. Decisions will be made to prioritize the health and safety of students, staff, faculty, and the well-being of our host communities. Our goal to provide high quality, rigorous academic experiences will also be considered.


What happens if my program is suspended prior to the program start date?

The University has enabled fall 2021 IP students to register for both classes in Malibu and in their IP location. Students have received detailed instructions on fall 2021 course enrollment. The University intends to offer all fall 2021 programs as scheduled; however, all sophomores are guaranteed University housing and upperclassmen will have the opportunity to apply for University housing in accordance with LA County guidelines if their international programs are suspended. Questions regarding course enrollment can contact OneStop at onestop@pepperdine.edu or 310.506.7999. Questions regarding housing can be directed to the Office of  Housing and Residence Life at housing@pepperdine.edu or 310.506.7586.


What are fall 2021 and academic year 2021-2022 international program withdrawal fees?

The University has enabled students to withdraw from fall 2021, academic year 2021-22 and spring 2022 programs without incurring any withdrawal penalty fees through July 31, 2021. After July 31, students will be charged 100% of the IP charge. Please refer to the next question and answer regarding withdrawal fee amounts.


What happens if I decide to withdraw after the July 31, 2021 $0 withdrawal fee deadline?

After July 31, the withdrawal penalty fees as stated in each student's fall 2021/academic year 2021-2022 contract will be reinstated. This means that students who withdraw, become ineligible, or who request to defer after July 31, 2021 will be charged 100% of the IP Charge. The IP Charge consists of the room and board charge for the fall 2021 term, plus the IP fee for the fall 2021 term. Please refer to the chart below to understand your withdrawal fee. Note that the fees below will be updated to reflect 2021-2022 costs once the Seaver academic catalog is published.

Term Flight Status Withdrawal Fee
Academic Year 2021-22,
Fall Only 2021 (All Programs)
Group $12,360
Academic Year 2021-22,
Fall Only 2021
(All Programs Except Washington, D.C.)
Exempt $11,140
Academic Year 2021-22, Fall Only 2021
(Washington, D.C.)
Exempt $11,860

Students have the right to appeal for withdrawal fees to be reduced on their student account. A University committee led by the Seaver Dean's Office regularly reviews and makes decisions on a case-by-case basis. Please contact us for additional details on the IP appeal process.

I am an academic year 2021-2022 student. What happens if I decide to withdraw after my first semester abroad?

Students who request to withdraw from an academic year program after July 31, 2021 will be charged withdrawal fees specified in their international programs contract (please see above for specific fee amounts). Any changes or adjustments to this policy will be communicated to students directly. 

I am a fall 2021 only student. Can I join a waitlist for a spring 2022 program?

We are committed to supporting as many students as possible and we are exploring ways to expand our capacity in future terms. Please contact the IP Office for the most up-to-date information on the possibility of being put on a waitlist.

Can I defer my IP enrollment to summer 2022 or academic year 2022-23?

No. Students who wish to apply for a summer 2022 or academic year 2022-23 program may do so when applications open in August 2021. Additional details regarding reapplication will be communicated to students in the event that their program is suspended.

Students should consult with IP and an academic advisor to determine which programs would be the most beneficial for their academic plans.


Can I study abroad during my junior year?

Possibly. Because of course sequencing requirements, students should work individually with their academic advisors to determine whether or not studying abroad during their junior year is a possibility. Students should ensure that they can take at least 12 units per semester while abroad. Additionally, they should work with their academic advisor to complete major courses during their sophomore year and stay on track to graduate as planned.


Will I be required to quarantine when I return to the United States?

Quarantine requirements upon return to the U.S. vary and may change over time as determined by the U.S. government. As a precautionary measure, all fall 2021 study abroad students that are U.S. passport holders should expect to quarantine upon U.S. reentry.


Can family and friends visit me while I am studying abroad?

Family and friends are welcome to visit with students during your session as long as they follow all institutional and governmental public health regulations. To safeguard the health and safety of our community, only Pepperdine students, faculty, and staff are permitted to enter IP facilities at this point in time. Please be aware that all visitors will be subject to self-quarantine requirements upon arrival. In order to adequately support students throughout their experience, the University is not able to provide quarantine facilities or support to family and friends. Furthermore, students will not be able to visit with family or friends who are not enrolled in the program during the quarantine period. Family and friends may be subject to quarantine restrictions upon their arrival abroad and when they return to their home country.


Can I travel during the winter break?

Due to immigration and COVID-19 restrictions, students will need to carefully plan any travel taking place before and after each term. Immigration requirements vary by country, and students should conduct extensive research to ensure they can travel to their intended destination and remain eligible to re-enter their host country in a subsequent term. Students can consult with their local program staff or the IP Malibu office for additional details.


What will my personal travel look like in the fall?

Pepperdine's international campus sites were specifically selected for their rich cultural heritage. Programs are designed to provide students with valuable opportunities to explore their surroundings, engage with the local community, develop language skills, and appreciate the vibrant host cultures that welcome our students each year. In light of the evolving circumstances related to COVID-19, local travel and flight restrictions at each IP site may be in place throughout the session. Therefore, students should refrain from making any personal travel plans during their term abroad.


How will I be oriented for my program?

Orientation is a critical part of the IP experience. IP will send a schedule of asynchronous and synchronous virtual orientation sessions that provide students with the opportunity to ask questions, interact with ambassadors and alumni, learn more about their program, and prepare for the IP experience. In addition, students will receive an in-depth orientation upon arrival at their program site.


How are International Programs campuses preparing for COVID-19?

International Programs campuses are putting protocols in place in coordination with Pepperdine health and safety personnel as well as local public health officials to safeguard our Pepperdine communities abroad. Preparations include facility adjustments to account for social distancing and cleaning standards, personal travel restrictions, and ensuring adequate health services.


What COVID-19 health measures should I expect abroad?

Our IP campuses will be required to meet public health guidelines of the host country to prevent the spread of COVID-19 while abroad. This includes, but is not limited to, wearing masks, increased cleaning, adjusted housing arrangements, limited gatherings, and social distancing. These are prudent and necessary steps to protect students, faculty, staff, and our host communities.


Whom does Pepperdine contact with updates?

Pepperdine staff members will contact students directly via email with enrollment and study abroad preparations information and this website is regularly updated.

  For Graduate International Programs Participants

How has COVID-19 impacted graduate international programs?

International trips at each of Pepperdine's schools have been impacted by COVID-19. For questions about a specific graduate program trip please contact your graduate school.

  Travel Plans

 

 Has COVID-19 resulted in any additional travel restrictions from Pepperdine?

Yes, Pepperdine has implemented Interim Travel Restrictions. Contact the University's Office of Emergency Services at emergencyservices@pepperdine.edu or 310.506.4996 for questions or assistance.

 

What travel restrictions have countries put in place?

Travelers should be aware that many countries have implemented strict screening procedures to prevent the spread of the COVID-19 and that upon re-entry to the US after travel, they may be placed under a 14-day quarantine. Restrictions for those traveling to the US are available from the CDC here.

How are travel restrictions affecting Pepperdine employees?

In the event of personal travel abroad, the University will not provide assistance to community members trying to reenter the U.S. and, upon return, will restrict returning travelers from coming to campus for 14 days. Employees should coordinate vacation days or telecommuting options with their supervisors in advance. Exceptions to the restriction will not be granted. Please contact the Office of Emergency Services at emergencyservices@pepperdine.edu or 310.506.4996 for questions or assistance.

  Pepperdine Community Members in Southern California

 

What is the Los Angeles County Department of Public Health saying about COVID-19?

For the latest information about Los Angeles County's COVID-19 related public health order and details about the county's response, visit the Los Angeles County COVID-19 website.

Is the University complying with Los Angeles County Public Health’s Social Distancing Protocol?

Yes. The University is complying with all measures required by the Social Distancing Protocol, including those that protect employee and student health, prevent crowds from gathering, keep people at least six feet apart, prevent unnecessary contact, and increase sanitization.

  Staying Healthy

What steps can I take to stay healthy?

  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid close contact with people who are sick.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue and immediately throw the tissue in the trash. Then go wash your hands.
  • Clean and disinfect frequently touched objects and surfaces.
  • Avoid sharing drinks or eating utensils with others, even when neither of you are showing symptoms.
  • Get your flu shot if you have not already done so this flu season.
  • The CDC does not recommend individuals wear face masks to protect themselves from respiratory diseases, including COVID-19. Face masks should be used by people exhibiting symptoms and medical personnel treating COVID-19 patients. However, the CDC is advising the use of simple cloth face coverings to slow the spread of the virus and help people who may have the virus and do not know it from transmitting it to others.
  • Travelers should take precautions such as avoiding contact with sick people, animal markets, and products from animals such as uncooked meat.

You can also share this flyer for tips on staying healthy during the cold and flu season.

Anyone with concerns about their health or symptoms should contact their medical provider.

  • Students should contact the Student Health Center at 310.506.4316 and select option 3 or contact their primary care physician.
  • Faculty and staff should contact their primary care physician, emergency room, or urgent care for medical care.
  • All members of the community should notify the Student Health Center if diagnosed with COVID-19 so they can conduct any necessary contact tracing within the Pepperdine community.

Is it safe to receive a package from any area where COVID-19 has been reported?

Yes. Although the CDC states it is unlikely the virus will spread from mail or packaging, the University has implemented additional precautionary measures. Additional details are available on the COVID-19 Mail Services Safety Protocols page.

  Resources

What other resources are available?

More information and regular updates about the coronavirus can be found on the World Health Organization, Centers for Disease Control and Prevention, and L.A. County Public Health websites.

Who can I talk to for support at Pepperdine?

Pepperdine students, faculty, and staff benefit from a community of care and compassion. During these times please remember the following resources are also available to you:

  • Students with concerns about their health or symptoms they are experiencing can call the Student Health Center at 310.506.4316, option 3.
  • The Seaver College Student Care Team (SCT) can provide materials and other kinds of support to students in need. If you need assistance, contact La Shonda Coleman, Andrea Harris, or Cassie Horton.
  • Students seeking counseling may contact the Counseling Center at 310.506.4210 to arrange a telehealth appointment.
  • For pastoral care, students may contact our chaplain Sara Barton at sara.barton@pepperdine.edu or 310.506.427557. The chaplain's office is happy to offer remote care for students who are away from the Malibu campus.
  • Students who need accessibility accommodations may contact the Office of Student Accessibility by email or at 310.506.6500.
  • Faculty and staff may access counseling services through their Employee Assistance Program. Details are available on the HR website or by contacting HR at 310.506.4397.
  • All other questions may be submitted to the University's COVID-19 Information line by using this form, emailing covid19info@pepperdine.edu, or calling 310.506.8111.

 

General Information


 

Limited On-Campus Activities FAQs

The Los Angeles County Department of Public Health currently permits universities in the county limited allowances for on-campus activities. Community members who choose to participate in these activities should carefully review the information for each activity below. On-campus activities are currently limited to the Malibu campus only.

  Campus Access

Is the Malibu campus still closed except for the limited purposes announced in these reopenings?

Yes. Students, faculty, and staff may access the campus to use Payson Library, outdoor recreation spaces, or for specific academic purposes as noted by the allowances. The campus remains otherwise closed. 


Is access to campus restricted to certain hours of the day? 

Yes. The Malibu campus will be available weekdays from 7:30 AM to 6:30 PM and 8 AM to 5 PM during the weekend. Hours of operation for specific campus facilities can be found in FAQs related to the area of use.


Where do I enter the campus?

  • The Seaver Drive entrance is open 24 hours a day, seven days a week. 
  • The John Tyler Drive entrance is open weekdays from 7:30 AM to 6:30 PM.

Students, faculty, and staff may use either gate during open hours to access campus for these new limited activities. Faculty, staff, homeowners, and registered guests may continue to access the campus for essential purposes and may enter or exit the campus using either gate during open hours. 


What is required before coming on campus?

You must complete the Daily Wellness Check each day on your mobile device prior to arriving on campus. The Daily Wellness Check is a short symptom check and will generate a green dot with a date if you are cleared to enter campus. Screenshot your green dot to display at the entrance gate. If you receive another color dot, you must contact the Student Health Center to clear your hold before coming to campus. If you have forgotten to complete the Daily Wellness Check, you will be moved to an area outside the entrance line to complete the Daily Wellness Check before accessing campus. 


How do I complete the Daily Wellness Check?

All students, faculty and staff will receive an email at 4 AM every morning with a link to the Daily Wellness Check with the following steps: 

  1. Go to https://pepperdine.medicatconnect.com/status.aspx
  2. Log in using your Pepperdine credentials (CAS).
  3. Click on the Daily Wellness Check Form and complete the form.
  4. Once complete, take a screenshot of your dot for the day, which you will be asked to show upon arrival on campus.
  5. If you receive any other color dot than green, do not come to campus, and call the Student Health Center at 310.506.4316, option 3.

Assistance will be available in the Theme Tower Parking lot February 24–26 during business hours for anyone in need of technical support.  


How long does it take to enter campus?

Every effort is made to avoid wait times, but during peak hours such as 7 AM to 9 AM, please allow several minutes to pass through the checkpoint. 


Where can I park on campus?

All parking areas are “open parking” except the Main Lot and Chapel Lot.

The Main lot will be available for all employees with M, B, and H permits.
Chapel lots will be available for all employees with M, B, and H permits.


Do I need a parking permit?

Yes. Public Safety “rolled over” last year’s permit so all vehicles should display a 2019–2020 parking permit. Anyone who needs a parking permit (including new students) may order one using the 2020–2021 Vehicle Registration Form or come to the CCB parking lot. If you do not have a permit, you will be allowed to enter campus for two days as a grace period and will receive instructions from Public Safety to pick up your parking permit. 


How do I obtain a new or replacement ID card?

Tell the Public Safety officer at the entrance booth when you arrive on campus that you are a new student or that you need a new ID card. They will direct you to the appropriate location to obtain your ID card.


What do I do if I am a new student who has never been to the Malibu Campus?

Let the officer at the entrance gate know that you are a new student. They will direct you to where you can get an ID card and parking permit, resolve missing required health records, and can provide directions to other campus locations. 


May I visit a residential area if I’m not living on campus?

No. All residential areas are open only to students currently living on campus.

Who do I contact if I have questions about a particular space on campus?

Please reach out to the COVID information line at covid19info@pepperdine.edu or 310.506.8111.

  Libraries

Do I need to make a reservation to visit a library?

Yes. To reserve a study spot at Payson Library, visit libraryrooms.pepperdine.edu. Seaver students may access this website through the Resources tab on the Navigate app.  To reserve a study spot at the Harnish Law Library, law students should complete the Harnish Law Library Reservation Form.


What are the hours of operation for the libraries?

  • Payson Library (available for undergraduate and graduate student use): Monday to Thursday, 7:45 AM to 6 PM; Friday, 7:45 AM to 5 PM. 
  • Harnish Law Library (reserved for law student use only): Monday to Thursday, 9 AM to 5 PM beginning March 1
  • Drescher Graduate Campus Library (reserved for student-athlete use only, pursuant to NCAA and state guidelines): Monday to Friday, 9 AM to 5 PM


Do I need to use my ID card when I visit the library?

Yes. You must use your ID card to access the libraries.


Will the Starbucks in Payson Library be open?

The Starbucks in Payson Library is not open at this time.


Are the graduate campus libraries open? 

No. The graduate campus libraries are not open at this time. 

  Outdoor Recreation

What recreation facilities are available to use?

The following facilities are available for general student, faculty, and staff use during the campus hours of operation:

  • The intramural field outside of the Ralphs-Straus Tennis Center
  • The intramural field across from the Facilities Services office
  • Stotsenberg Track (when not in use by student-athletes per NCAA and state guidance) 
  • Alumni Park
  • The Crest Tennis Courts adjacent to the John Tyler Drive entrance

No reservations are needed to use any of these facilities. 


Do I have to wear a mask and stay six feet apart from others even though I’m outside?

Yes. All face covering and social distancing protocols remain in effect on campus.

  Fine Arts

Who will be granted access to the Cultural Arts Center (CAC)?

At this time, only senior art majors completing a senior thesis will be allowed access to the CAC. 


How can I access the CAC?

If you are eligible for access to the CAC building, you will be contacted by your divisional dean or faculty member with further instructions.


Who will be granted access to the music building?

At this time, only students enrolled in private music lessons or who are participating in a theatre production will be granted access to the music building.


How can I access the music building?

If you are eligible for access to the music building, you will be contacted by your divisional dean or faculty member with further instructions.


What measures are in place to protect instrumentalists using practice spaces?

Individual woodwind or choral practice only is permitted at this time. Practice room schedules provide for cleaning periods between use.

  Film, Music, and Video Production

Who should I contact if I need to check out equipment?

Only students enrolled in certain production classes may check out equipment. If you have questions, please consult your professor or the associate director of production operations, Taylor Simon-Garvey (taylor.simongarvey@pepperdine.edu).


Who can access the Center for Communications and Business (CCB)?

Only students participating in a limited number of specialized activities will be granted access to the CCB.


How can I access the CCB?

If you are eligible for access to the CCB, you will be contacted by your divisional dean or faculty member with further instructions.


What are the production and post-production requirements for the CCB at this time?

Use of indoor space for post-production and editing activities is limited to four people. Productions must follow the county’s higher education protocols for smaller productions and, if more complex, also the county’s film industry protocols.


Can I come to campus to film outdoors?  

Students may engage in on campus film production in order to fulfill academic requirements. Outdoor filming is limited to 10 people or fewer, including cast and crew members.  All access to outdoor filming must receive prior approval from the Communication Division.

  Campus Amenities

Will food services be available on the Malibu campus?

Malibu on-campus dining remains limited to Waves Cafe and has been adjusted to a grab-and-go model featuring individually package items and meals, and touchless transactions. All food items, condiments, and utensils will be individually packaged; all self-service stations will be closed; and available beverages will be single serve drinks. For additional details, please review the Pepperdine Restoration Plan, view related health measures, and check current hours of operation


Will Starbucks in Payson Library be open?

No. Starbucks remains closed at this time. 


Is the campus bookstore open? 

The campus bookstore in Tyler Campus Center remains open under University standards and the retail reopening guidance issued by the Los Angeles County Department of Public Health. All other campus book stores remain closed. Physical distancing, enhanced cleaning, limited-touch browsing and check-out, one-way traffic flows, and attentive service will characterize the in-store experience. Please review the Pepperdine Restoration Plan for further details about these services.


May I come to the Malibu campus to watch Pepperdine athletics competitions outside?

No. NCAA regulations and state and county public health guidelines currently prohibit fans within the facilities hosting athletic competitions. 


What else has been done to prepare campus for student, faculty and staff return?

The University has upgraded air filters in all academic and administrative buildings. All systems will be turned on two hours before the start of the day to increase ventilation prior to occupancy.

 

Faculty and Staff Guidance for Limited On-Campus Activities

  Employees Eligible to Return to Campus

How do I know if I’m expected to be on campus? 

The Los Angeles County Department of Public Health has authorized allowances for the limited use of campuses for specific purposes. Most employees will continue working from home, but a limited number of employees may have on-campus work related to these new allowances. Your supervisor will alert you as to whether you are eligible and needed to report to a campus.


What if I’m not expected to come to campus but would like to do so to complete my work more easily?

Campuses remain closed except for essential workers and employees cited by limited allowances. Employees who are not currently considered essential workers must receive approval from their major area leader prior to coming to campus. Guidelines are still in effect that require building occupancy rates to be no higher than 25 percent.


How often must I report to campus?

As always, departments set work schedules. Please check with your supervisor to confirm these and other related expectations.


May student workers return to campus?

Yes. Students whose work requires them to be on campus due to these new allowances may do so with their supervisor’s permission. Students should be supervised while on campus and are subject to the same COVID-19 protocols as staff.

  Employees Returning to Campus

What do I need to do to return to campus?

By returning to campus, all employees and student workers whose supervisor asked them to return to campus agree to the actions below. Guidelines will be modified as CDC, state, and county guidelines change. Disciplinary action may result from non-compliance with these directives:

  • Complete the Daily Wellness Check. The time employees spend completing this form each day is considered paid time.
  • Follow the COVID-19 Reporting Guidance for Faculty and Staff. Do not come to campus if you are ill, and notify your supervisor. Further, do not come to campus if you test positive for COVID-19, have COVID-19 symptoms, or have experienced actual or potential exposure to COVID-19, and call the Student Health Center contact tracing team (310.506.4316).
  • Follow Pepperdine’s advice and directions regarding health and safety matters, specifically those provided by the Student Health Center contact tracer. 
  • Follow additional COVID-19 protocols:


Do I need to self-quarantine when I return to Los Angeles County? 

Yes. Employees (including student workers) returning to Los Angeles County from outside California will need to self-quarantine for 10 days after arrival and limit their interactions to people in their household/people with whom they live.


How do I collect my welcome bag?

Welcome bags have been distributed to a departmental contact in each area of the University. Please ask your supervisor for the contact in your area. Please reach out to Human Resources with any questions. 

  On-Campus Spaces

Can I use a classroom to meet with students?

No. There is no access to classrooms for students at this time. Faculty may continue to use a classroom if they wish to teach from that space, but they may not have students present in the classroom.


Can I teach my class outdoors on campus if all students are in the local area?

The county allowances do not include holding classes on campus, outdoors or indoors. 

  Cleaning

What enhanced cleaning is taking place to keep our community safe?

A comprehensive, enhanced cleaning plan has been in place since the fall semester and is tailored to permitted campus use and on-campus population size. It includes routine cleaning the community is familiar with, along with many additional measures put in place to address the current conditions. Review the Pepperdine Restoration Plan for further information and detailed protocols for shared spaces.


Are departmental employees responsible for cleaning?

Departments are responsible for implementing supplemental cleaning measures for all shared areas and surfaces, including any meeting spaces, breakrooms, and common areas they normally maintain. Special attention should be paid to high touch points in these areas, including but not limited to copiers, shared office supplies, door handles, microwaves, and other frequently touched surfaces. Review the Pepperdine Restoration Plan for further details on University, departmental, and individual cleaning responsibilities.


How does my department request more cleaning supplies? 

Each department will receive a supply of cleaning and disinfecting materials for use as needed throughout the semester. Supervisors are responsible for ensuring that cleaning supplies are both utilized and preserved due to limited supplies. Additional supplies may be requested via an internal requisition to Warehouse Services.


How do I report concerns about cleanliness, social distancing, or other safety concerns?

Please raise concerns to your supervisor, call the COVID-19 Information Line (310.506.8111), or report concerns anonymously on the Human Resources Community website.

  Office/Shared Spaces

If I bring my own food, may I use shared kitchenettes, fridges, microwaves, etc.?

Yes. Break rooms will be open and accessible for use in accordance with applicable policies for shared spaces. Employees are expected to clean high-touch items such as refrigerators and microwaves after each use. Occupancy and protocols are posted in each shared area. Employees are encouraged to take their breaks outdoors whenever possible.


Do I need to bring back any equipment or office supplies that I took home with me?

Please speak with your supervisor about when you are required to return these items to campus. As you begin to work on campus more regularly, you may wish to bring these items in to better facilitate your work.


What if my campus workspace does not allow for adequate social distancing?

Supervisors are responsible to ensure appropriate social distancing, including the use of staggered shifts and hoteling offices. Review the Pepperdine Restoration Plan for further details. Please raise concerns to your supervisor, call the COVID-19 Info Line (310.506.8111), or report concerns anonymously on the Human Resources Community website.

  Miscellaneous

Will the technology stipend continue if I come back to campus?

Yes.  Employees working on campus on a limited basis are still eligible for the technology stipend, as long as they work remotely for more than half of the time.  Employees who work on campus for more than half of the time are not eligible for the technology stipend, but can be reimbursed for any technology costs incurred as a result of working remotely.  Please work with your supervisor to determine your eligibility for this stipend.

 



School-Specific FAQs

Each school is updating information, including frequently asked questions for its students, faculty, and staff, on its School Updates page. Questions not answered on these pages should be directed to each school's dean's office.

 


 

Faculty and Staff FAQs

The University will update these FAQs as additional information and guidance becomes available.  Questions not answered here should be directed to the employee's supervisor, department head, or the COVID-19 Information Line 310.506.8111.

Employees

  Vaccine

Does my Pepperdine healthcare plan cover the COVID-19 vaccine? 

The COVID-19 vaccine is currently free for everyone, regardless of healthcare insurance coverage. Pepperdine University strongly encourages all community members to receive the COVID-19 vaccination as soon as they are eligible at any vaccination site. 

If you and your family are covered under a Pepperdine healthcare plan, you are eligible to receive the COVID-19 vaccine with no cost sharing (meaning you will not be required to pay any amount toward your regular deductibles, coinsurance, or copayments). The COVID-19 vaccine is 100 percent covered and there are no vaccine-site restrictions for Anthem and Kaiser members.


Am I required to receive a COVID-19 vaccine to return to work on campus?

Though the University strongly recommends that all faculty and staff receive the COVID-19 vaccine, it is not currently required to return to on-site work. The University continues to make determinations about whether or not the COVID-19 vaccine will be mandated.


How do I schedule a vaccine appointment?

Below is a list of links and resources to help you locate and schedule a COVID-19 vaccine appointment near you. Vaccine doses are in limited supply, and appointment availability changes frequently. 


If I live in Orange or Ventura counties, can I be vaccinated in Los Angeles County?

Potentially, yes. If you live in Orange or Ventura counties, and work for Pepperdine in Los Angeles County, you may be vaccinated in either county. 


Will I be compensated during the time I am getting a COVID-19 vaccine?

Yes. Employees may be compensated for up to 3 hours of regular time spent receiving the vaccine, regardless of location, including travel time. Employees may use their sick or vacation accruals for any additional time away above 3 hours. Please work with your supervisor to receive the vaccine within your normal work hours, or to adjust your schedule to accommodate an after-hours appointment. Employees may not accrue overtime due to vaccine appointments. 


Can I use sick time to take a family member to get a vaccine?

Employees may use up to one half of their annual accrual of sick time for eligible family members (an employee’s child, parent or guardian, spouse or registered domestic partner, grandchild, grandparent, and sibling). Preventive services, such as the COVID-19 vaccination, are eligible uses of family sick time. 


Is mileage reimbursement available for obtaining the vaccine?

Mileage reimbursement is not available for traveling to receive the COVID-19 vaccine.


Do I need to inform the University after I have been vaccinated?

Employees who have received the vaccine may complete the Employee COVID-19 Vaccine Notification Form. The form is not mandatory but will help the University maintain accurate vaccine eligibility records.

 

NOTE: The definitions used and categories delineated derive from the latest information provided by the Center for Disease Control (CDC) and guidance provided by the Family Medical Leave Act (FMLA) and Equal Employment Opportunity Commission (EEOC).

* Vulnerable populations as defined by the CDC include:

  • People age 65 and older
  • People with chronic lung disease or moderate to severe asthma
  • People who have serious heart conditions
  • People who are immunocompromised

    • Many conditions can cause a person to be immunocompromised, including cancer treatment, smoking, bone marrow or organ transplantation, immune deficiencies, poorly controlled HIV or AIDS, and prolonged use of corticosteroids and other immune weakening medications
  • People with severe obesity (body mass index [BMI] of 40 or higher)
  • People with diabetes
  • People with chronic kidney disease undergoing dialysis
  • People with liver disease
  Business Continuity

Will staff be able to continue telecommuting?

Pepperdine is currently transitioning to more in-person staffing as the county guidelines allow. All employees who can perform their work from home should continue to work remotely unless contacted by their supervisor asking them to return to in-person working. It is expected and presumed that all supervisors will maintain the level of service needed for their departments to remain operational. All employees are reminded to coordinate work schedules and logistics with their supervisors moving forward.

The University is currently developing a post-COVID telecommuting policy, as we understand some in our community may wish to continue full- or part-time telecommuting. When considering telecommuting requests, supervisors should first ensure that their practices are aligned with their major area leader's expectations, and that constituents may be served with excellence in a remote environment. Supervisors should then use a factor approach for each request, considering factors such as an employee's performance, work output, team engagement and productivity, among others. Personal preferences such as a desire to live out of state would not be an appropriate consideration under this factor approach, and supervisors may require employees to return to campus as often as needed. Please review the current telecommuting policy, procedure, and agreement as a starting point for these considerations and conversations with your employee. Human Resources is also glad to speak about any concerns you might have.

How do I know if I am identified as Critical Support Personnel (CSP)? What if I am identified as CSP and cannot report to work?

Supervisors should communicate with all Critical Support Personnel to ensure they are aware of their role and responsibilities. If you are unsure if you are designated as CSP, please ask your supervisor. CSP may be personally impacted by the COVID-19 environment (for example, self-isolation due to travel, caring for children during school closures, elderly family members, and those at risk with weakened immune systems, among others), in which case they should speak with their supervisor and discuss the possibility of working remotely or reassigning CSP responsibilities to someone else (please reference the University's Interim Telecommuting Exceptions).
 

How do I retrieve mail while telecommuting?

Employees who need to have timely mail forwarded to their home via USPS may complete a Mail Forward Request form with Mail Services.

Will I receive a telecommunications allowance for the time I am working remotely at home?

As of April 1, 2020, a monthly COVID-19 technology stipend of $38 will be provided to full-time employees working remotely to cover a reasonable portion of cell phone, internet, and other technology costs of working remotely. Eligible employees may not already be receiving a telecommunications allowance and may not be paid by emergency pay for any time during the period. Employees should work with their supervisors to determine their eligibility. If an employee is deemed eligible, the COVID-19 Technology Stipend request form in Etrieve must be completed and signed by the employee, supervisor, Budget Manager, and Vice President. Employees who are returning to campus intermittently as limited on-campus services increase will continue receiving the stipend until normal operations resume.

If employees have not been diagnosed with COVID-19 or asked to quarantine/isolate by a medical professional, but express concern about reporting to work, do they still have to report to work?

Employees should speak with their supervisors about their concerns, including those who are personally impacted by COVID-19. A COVID-19 leave or medical accommodation may need to be requested for situations in which employees have not been directly exposed to COVID-19. Please reach out to Human Resources for additional information. Because the University has not determined that there is an imminent threat to the Pepperdine community and in order to maintain essential operations, some departments maintain limited on-campus presence.

What resources are available if I have concerns about working either on campus or remotely?

Faculty and staff are encouraged to speak with their supervisor about concerns working on campus or remotely, first to determine if the concerns may be addressed through an alternate work arrangement (such as, staggered work shifts on campus, remote work, or alternate shift hours), while still meeting the needs of the department. Faculty and staff may also submit medical documentation with requests from their doctor, which leads to an interactive discussion as related to a medical accommodation. If an alternate work arrangement or requests cannot be met, then employees may request a Faculty COVID-19 Leave or a Staff COVID-19 Leave effective August 1, 2020.

What do I do if I need to self-isolate for 10 days due to business or personal travel?

All faculty and staff should follow the University's guidance on travel and the return to campus. Please speak with your supervisor regarding expectations and the possibility of remote work during a period of isolation.

When will I be expected to return to campus? When will I be told and will I receive advanced notice?

Due to the fluidity of this situation, the University will keep faculty and staff apprised of new developments. Currently, the state has released an accelerated plan to reopen in response to positive trends in statewide COVID-19 vaccination and case rates. As case rates continue to drop, the University anticipates being permitted to offer increasing on-campus student services, creating a need for more employees to return to campuses. Employees and supervisors should plan now for an expected return to campus once notice has been given, knowing that flexibility is needed due to rapidly changing conditions.

Can I still come to campus to work?

Faculty and staff are not restricted from entering campus. However, to promote social distancing and to remain in compliance with L.A. County Public Health guidelines all employees who are able to work remotely should work from home unless directly contacted by a supervisor to return to in-person work.

Can we continue to work with and employ our student workers?

Yes. If student employees can complete their tasks remotely, they may continue to work remotely for the remainder of the spring term and into the summer months. Due to the latest allowances, students may now come onto a Pepperdine campus to complete essential work that is required to support campus-based programs and departments. All student employees must be supervised while completing work on-campus and will be asked to follow applicable COVID-19 protocols, including the completion of a Daily Wellness Check.

  For Faculty

Can faculty members teach online classes from their classrooms on campus?

It will be up to the individual professors where they will teach their online courses. If they teach from a classroom, it will be via their laptop computer, not the classroom computers. Please note all graduate campuses are closed but faculty and staff have access to these campuses to complete their essential work. 

  Health and Well-being

What should I do if I am not feeling well?

If you experience COVID-19 symptoms, at a minimum you should not return to campus until you have gone 3 days without a fever, 3 days with symptoms improving, and until at least 10 days after initial symptom onset (unless a medical provider has diagnosed a non-COVID-19 condition and clears you to return prior to 10 days from symptom onset).

Please ensure you notify the Student Health Center (SHC) at 310.506.4316, option 3, within 24 hours.

If you are experiencing symptoms unrelated to COVID-19, please do not come to campus. Contact your primary care provider or local urgent care facility.

What should I do if I have been exposed to a known COVID-19 case?

If you may have been exposed to a confirmed COVID-19 case, please notify your supervisor immediately and do not come to campus. You and your supervisor will call the Student Health Center (SHC) at 310.506.4316, option 3, within 24 hours. This is to update the exposure notification system. The Human Resources Contact Tracer (HRCT) will contact you to complete a risk assessment.

What should I do if I am diagnosed with COVID-19, am presumed to have COVID-19, test positive for COVID-19, or am placed under isolation or quarantine?

Please call the Student Health Center (SHC) at 310.506.4316, option 3, and ask to speak with the Student Health Center Contact Tracer within 24 hours. This will initiate the contact tracing procedures.

If you are quarantined due to possible exposure and develop symptoms within 48 hours of the last time you were on campus, or if any COVID-19 testing is positive:

  • Contact your Primary Care Provider for further evaluation.
  • Inform the Contact Tracer of your symptom development, and the Contact Tracer will proceed with the necessary contact tracing.

Any employee diagnosed with COVID-19 should apply for the appropriate Faculty or Staff COVID-19 Leave and file for State Disability Insurance. Contact Human Resources for more information.

Is it unsafe for employees to report to campus?

National, state, and local public health agencies have not stated that it is unsafe for employees to report to work and with more individuals receiving their COVID-19 vaccines, the in-person work environment is becoming increasingly safer. However, to help prevent the spread of the outbreak, the University encourages all non Critical Support Personnel (CSP) to work remotely. All employees who are on campus expected to abide by all COVID-19 related protocols, practice healthy habits, including: maintaining a distance of six feet from others; wearing a face covering in the presence of others; utilizing phone and video conference features as alternative methods of communication when possible; and limiting in-person meetings.


I am scheduled to go on medical leave in the next month. Will I be affected in any way?

No. You may continue working with your doctor regarding all medical needs and your leave will be handled the same as any regular medical leave.

  Pay

The "Determining Employee Pay Codes" flowchart outlines appropriate payment and timecard instructions regarding various scenarios affecting faculty and staff during COVID-19 conditions.

***Faculty and Staff COVID-19 Leaves go into effect on August 1, 2020.

How am I paid if I cannot work because I do not feel well?

If you are unable to work due to the testing, isolation, or treatment of COVID-19, certified by a medical professional, you should file a Disability Insurance claim and apply for the appropriate Faculty or Staff COVID-19 Leave. Please contact Human Resources for additional information. Effective January 1, 2021, employees may be eligible for up to 80 hours of COVID-19 supplemental sick pay. For more information on the COVID-19 supplemental sick pay see the 2021 COVID-19 Supplemental Paid Sick Leave PDF.

If you are unable to work due to illness unrelated to COVID-19, you may use sick accruals as appropriate; vacation accruals are available when sick accruals are depleted.

Please notify Human Resources if you believe you have contracted COVID-19 while working on the university campus.

 

What if I am unable to report to work because I am self-quarantined?

Speak with your supervisor about the possibility of performing some or all of your duties remotely.

If you are unable to report to work due to quarantine at the direction of a medical professional and you are unable to work remotely, please file a Disability Insurance claim and apply for the appropriate Faculty or Staff COVID-19 Leave. Please contact Human Resources for additional information.

What if I am unable to report to work because I am caring for an ill family member?

Speak with your supervisor about the possibility of performing some or all of your duties remotely.

If you are unable to perform your duties remotely due to caring for a qualified ill or quarantined family member with COVID-19 (certified by a medical professional), please file for Paid Family Leave (eight weeks of paid time) and apply for the appropriate Faculty or Staff COVID-19 Leave. Please contact Human Resources for additional information.

What if I am unable to report to work due to other family situations such as a vulnerable household member or child care issues?

Speak with your supervisor about the possibility of performing some or all of your duties remotely.

If you are unable to work remotely, the Faculty and Staff COVID-19 Leave pages have resources at the bottom of the page which describe the appropriate pay and leave scenarios based on an employees particular situation.

Where can I find more information regarding pay if I am unable to complete all of my work?

The Faculty and Staff COVID-19 Leave pages have resources at the bottom of the webpage which describe the appropriate pay and leave scenarios based on an employees particular situation.

How do I complete my timecard during this time?

Non-exempt (hourly) employees should record their actual hours worked on their time cards. For hours that cannot be worked remotely, either all or a portion of a regularly scheduled shift should be appropriately coded with sick, donated sick, or vacation accruals. For example, an employee who is regularly scheduled to work eight hours, but is only able to work five hours remotely, may record five hours of regular work and three hours of accruals to complete the eight-hour shift.

Exempt (salaried) employees should only use the appropriate codes (for example, sick, donated sick, or vacation) for full-day absences of scheduled work.

Speak with Human Resources about completing your timecard when on an appropriate Faculty or Staff COVID-19 Leave and filing a claim for Disability Insurance, Unemployment Insurance, or Paid Family Leave. If you have questions related to the COVID-19 accruals on your timecard, please refer to the How am I paid if I cannot work because I do not feel well? FAQ above.

How do I fill in my timecard if I need to self-isolate due to business or personal travel?

Speak with your supervisor about the possibility of performing some or all of your duties remotely.

Non-exempt (hourly) employees should record any actual hours worked on their time cards. For hours that cannot be worked remotely, either all of or a portion of a regularly scheduled shift may be coded with the appropriate sick, donated sick or vacation accrual codes from the drop-down menu in Kronos. For example, an employee regularly scheduled to work eight hours, but only able to work five hours remotely, should record five hours of regular work pay and three hours of sick or vacation time to complete the eight-hour shift.

Exempt (salaried) employees should only use the appropriate sick, donated sick or vacation codes for full days of missed regularly scheduled work due to the self-isolation.

If you have any questions related to the COVID-19 sick accruals on your timecard, please refer to the How am I paid if I cannot work because I do not feel well? FAQ above.

Can I donate sick time to another employee?

The Major Disaster Donated Sick Pay policy is currently available for faculty and staff. Employees may donate up to 40 hours (with restrictions); and employees may be eligible to receive up to 160 hours of donated sick pay due to hardship caused by COVID-19. Please visit the Human Resources website and contact Human Resources to learn additional details about this policy. 
  Support Resources

I am seeking spiritual counseling. Who can I contact?

You can contact University chaplain Sara Barton at sara.barton@pepperdine.edu or 310.506.4275.

I would like to speak with a licensed counselor. How can I do so?

The University acknowledges the emotional impact the COVID-19 situation might have on those in our community. The Health Advocate EAP+Work/Life program is a core benefit available to all participating employees through your benefit package. HealthAdvocate gives you access to licensed professional counselors who can provide short-term phone, video, or in-person counseling to help you better cope with personal, family, and work issues. Work/Life specialists are also available to help you locate the right support service, from childcare and eldercare to legal help. Visit the HealthAdvocate website or call 866.799.2728 for assistance.


Supervisors

  Business Continuity

When will staff begin telecommuting?

Pepperdine is currently in a critical support personnel staffing model in which departments work remotely except for essential tasks that must be handled on-site. All employees who can perform their work from home should work remotely. All designated critical support personnel should contact department supervisors directly for instructions. It is expected and presumed that all supervisors will maintain the level of service needed for their departments to remain operational. All employees are reminded to coordinate work schedules and logistics with their supervisors moving forward.

How can I determine Critical Support Personnel and telecommuters on my team?

Because the University is in Critical Support Personnel Mode, supervisors must determine those needed to report to campus to maintain essential business functions and those who can work remotely. The University encourages all non Critical Support Personnel to work remotely. Please review The Supervisor's Guide to Essential Work and Telecommuting to help determine Critical Support Personnel and telecommuters on your team.

Can I continue the hiring process for my open position during this time?

Potentially, yes. Supervisors are encouraged to use discernment in the hiring process during this extraordinary time, during which students are engaged in distance learning and only critical support personnel are on campus. Supervisors should contact Human Resources if they would like to proceed in the hiring process during this time.

  Tips for Supervisors

While telecommuting allows business continuity and employee flexibility in the midst of the COVID-19 outbreak, it also disrupts team dynamics, normal communication, and social connection. Especially during periods of high stress, social connection is vital for good health and important for productivity. Though we may not be engaged in face-to-face encounters, the Pepperdine community must still remain strong and connected, known for its high-touch service and concern for each person.

Below are suggestions on how to adapt your supervisory style in a telecommuting situation. Based on a recent Harvard Business Review article, these suggestions are meant to help us remain accountable, connected, and in relationship with one another.

Normalize the virtual work environment

  • There may be new and unexpected challenges from working at home, which can result in potential misunderstandings. Without taking time to educate one another on their new work environment, team members can make malevolent assumptions about their colleagues (the Fundamental Attribution Error is the tendency to negatively attribute someone's behavior as a personality trait, without taking into consideration the impact of situational factors). Speak with your team about the importance of maintaining benevolent assumptions and recognizing biased stereotypes.
  • Consider taking a virtual tour of people's workspaces to understand their context, such as barking dogs or noisy trucks. Acknowledge non-traditional workspaces and accompanying distractions (such as children coming home from school or working with roommates in the house). Develop understanding and empathy for team members' personal context (without feelings of privacy invasion) to be sensitive and accommodating to one another's constraints.

Humanize communication

  • Many employees are used to working around people, meeting with people, and speaking with them on an ad-hoc basis throughout the day. They may feel an abrupt transition as they work from home without consistent human interaction.
  • Instead of relying solely on email communication, ensure that you also communicate via phone and video-conferencing. This added human connection will help alleviate potential feelings of isolation, boost morale, and read people's emotions. Additionally, real-time interaction can improve decision making by allowing for debate, conversation, and increased participation.

Schedule regular meetings

  • It is important to dedicate time to meet consistently, both with your direct reports and your entire team, and perhaps more regularly than normal. Especially as employees transition to a telecommuting assignment, ensure that you are available to answer questions, provide insight, and connect with each person. Regularly scheduled meetings also help ensure that people are not accidentally excluded or are out of sight, out of mind.
  • Give employees regular feedback on their performance and behavior. This can establish some normalcy in the new work environment, as well as help resolve unidentified challenges during telecommuting. In addition to setting clear expectations, it is important to patiently guide employees as they acclimate to new work routines.

Create interactions through the virtual water cooler

  • Employees who are not used to working remotely may feel isolated or lonely, which can decrease productivity and undermine team cohesion. Increasing communication during this time is crucial not only for work efficiencies, but also to care for the needs of each person.
  • Increase communication by having daily team check-in meetings and sending regular status updates on projects. At the beginning of team meetings, make time for small talk and personal updates. Consider remote bonding activities to keep team camaraderie intact.

Tend to the needs of each of your team members

  • Ensure that you communicate when you are available for questions and assistance, apart from regularly scheduled meetings.
  • Take the time to connect with each person so that no one feels left out or unduly isolated.
  • Monitor the workload of each team member. If staff are unable to complete all of their duties remotely, help identify work from within your department or major area that can be reassigned to them. Human Resources is available to discuss opportunities and provide clarification.
  • Consider additional mental health resources and related ideas made available by Human Resources.