Facebook pixel COVID-19 Frequently Asked Questions | Pepperdine University Skip to main content
Pepperdine University

COVID-19 Frequently Asked Questions

Frequently asked questions are updated regularly as Pepperdine's Emergency Operations Committee continues to manage the University's COVID-19 response. Students from each school can find additional information, including school-specific FAQs, on their School Updates page, and Human Resources is providing additional guidance to employees with faculty and staff FAQs.

 

  Vaccine

The latest information and frequently asked questions on the vaccine can be found on the COVID-19 Vaccine Information website.

  About COVID-19

What is the Coronavirus Disease 2019 (COVID-19)?

COVID-19 is a coronavirus identified as the cause of an outbreak of respiratory illness first detected in Wuhan, China in December 2019. The virus can spread person-to-person, causes flu-like symptoms, and has no treatment (doctors are simply treating the symptoms).


Who is at risk for COVID-19?

Individuals who have been in close contact with a person known to have COVID-19 or who have recently traveled from an area with widespread or ongoing community spread of COVID-19 are at risk.

Those at elevated risk for COVID-19 include individuals over age 60, pregnant, whose autoimmune system is compromised, or are listed as being at higher risk by the CDC.


Is COVID-19 contagious?

Yes, COVID-19 is highly contagious and is known to spread from person-to-person.


How does COVID-19 spread?

People can catch COVID-19 from others who have the virus. The disease can spread from person to person through small droplets from the nose or mouth which are spread when a person with COVID-19 coughs or exhales. These droplets land on objects and surfaces around the person. Other people then catch COVID-19 by touching these objects or surfaces, then touching their eyes, nose or mouth. People can also catch COVID-19 if they breathe in droplets from a person with COVID-19 who coughs out or exhales droplets.


What are the symptoms of COVID-19?

Symptoms include, but are not limited to, cough, shortness of breath or difficulty breathing, fever, chills, repeated shaking with chills, muscle pain, headache, sore throat, loss of taste or smell. Symptoms may appear 2-14 days after exposure to the virus.


Am I required to wear a face covering?

Yes, the Los Angeles County Department of Public Health requires wearing a face covering when in close contact with others outside of an individual's household. This includes, for example, when grocery shopping and engaging with other employees in essential business. Pepperdine community members should follow the University's Interim Face Covering Protocol.


Is the COVID-19 outbreak a global public health emergency?

The World Health Organization declared COVID-19 a public health emergency of international concern and it a pandemic on March 11, 2020.


What should I do if I think I am beginning to develop symptoms of COVID-19?

The CDC recommends individuals who have been in close contact with a person known to have COVID-19 or who have recently traveled from an area with widespread or ongoing community spread of COVID-19 and feel sick with fever, cough, or difficulty breathing, take the following actions:

  • Seek medical care right away, but call the doctor's office or emergency room before going, and tell them of your recent travel and symptoms.
    • If you are an enrolled student, call the Student Health Center at 310.506.4316 and select option 3.
    • Faculty and staff should contact their primary care physician, emergency room, or urgent care for medical care. If diagnosed with COVID-19 update the Student Health Center so they can conduct any necessary contact tracing within the Pepperdine community.
  • Avoid contact with others and do not go to class or work until you have been evaluated by a medical professional.
  • Cover your mouth and nose with a tissue or your sleeve (and not your hands) when you cough or sneeze.
  • Wash hands often with soap and water for at least 20 seconds.
  • Use an alcohol-based hand sanitizer if soap and water are not available.
  • If someone reports to you that they are feeling sick with a fever, cough, or difficulty breathing, encourage them to seek medical care using the steps listed above.


How do I care for myself or someone in my home who has a mild respiratory infection?

Please follow the advice from L.A. County Public Health for those in these situations.

  Pepperdine's Response

Are the Malibu and graduate campuses safe for students, faculty, and staff?

Yes. The University is in regular communication with local and state authorities and continues to follow guidance administered from the Centers for Disease Control and Prevention (CDC) and the L.A. County Department of Public Health. Out of an abundance of caution and in an effort to promote social distancing, the University transitioned to remote alternative instruction on March 16, 2020 for the remainder of the Spring and Summer 2020 terms. Additionally, as announced by President Gash on July 22, 2020, the University's Fall 2020 term will also be conducted online.


Are athletic facilities open for use?

No, all Pepperdine athletic facilities including the pool, tennis courts, gymnasium, and weight room are closed until further notice.


Are face coverings required when using Stotsenburg Track?

Individuals using the track should have a mask available at all times. Masks may be removed while exercising alone, or when more than six feet away from another person. Masks must be worn while interacting with others, including passing others in the track lanes.

Please note that Stotsenburg Track is currently closed to the public and Pepperdine community members residing off campus; however, it is available to current residents of the Malibu campus and Malibu Country Estates.


Are there any COVID-19 cases on a Pepperdine campus?

Yes, there are cases within the Pepperdine community. Details are available on the University Updates section of Pepperdine's coronavirus webpage.


What is Pepperdine doing to protect its community?

The University's Emergency Operations Committee is working closely with University stakeholders, as well as outside infectious disease experts; consulting with International SOS regarding international programs and travel risk assessment; and following advice from the World Health Organization (WHO), the Centers for Disease Control and Prevention (CDC), and the Los Angeles County Department of Public Health. The University also has a well-developed pandemic emergency response plan in place, updated to reflect current COVID-19 circumstances. The plan is comprehensive in nature and addresses many possible scenarios at all of our campuses with the ultimate goal to best protect our community. This plan served as the foundation for the Pepperdine Restoration Plan.


If I am on campus and feel sick, what should I do?

Regular, pragmatic advice still applies. If you are sick, you should not go to class or work until you have been evaluated by a medical professional. The CDC recommends individuals who have been in close contact with a person known to have COVID-19 or who have recently traveled from an area with widespread or ongoing community spread of COVID-19 and feel sick with fever, cough, or difficulty breathing, take the following actions:

  • Seek medical care right away, but call the doctor's office or emergency room before going, and tell them of your recent travel and symptoms.
    • If you are an enrolled student, call the Student Health Center at 310.506.4316 and select option 3
    • .Faculty and staff should contact their primary care physician, emergency room, or urgent care for medical care. If diagnosed with COVID-19 update the Student Health Center so they can conduct any necessary contact tracing within the Pepperdine community.
  • Avoid contact with others and do not go to class or work until you have been evaluated by a medical professional.
  • Cover your mouth and nose with a tissue or your sleeve (and not your hands) when you cough or sneeze.
  • Wash hands often with soap and water for at least 20 seconds.
  • Use an alcohol-based hand sanitizer if soap and water are not available.
  • If someone reports to you that they are feeling sick with a fever, cough, or difficulty breathing, encourage them to seek medical care using the steps listed above.


Where can I find additional information from Pepperdine on COVID-19?

This site is being updated regularly as the University learns additional information. Updates from the EOC including their latest decisions are posted to the University's Emergency Information Page.

  Reporting a Case


I think I may have COVID-19. Where can I get medical care?

If community members become ill with a fever, sore throat, cough, or have difficulty breathing, they are advised to seek treatment from a medical professional.

  • Students should contact the Student Health Center at 310.506.4316 and select option 3 or contact their primary care physician.
  • Faculty and staff should contact their primary care physician, emergency room, or urgent care for medical care.
  • All members of the community should notify the Student Health Center if diagnosed with COVID-19 so they can conduct any necessary contact tracing within the Pepperdine community.
  International Programs

Effective July 12, 2021 all students enrolled in a Seaver College international program must comply with the Seaver College International Programs COVID-19 Vaccination Policy

   General Questions

How does the University make a decision to suspend a program?

Placing the highest priority on the safety and well-being of the University community, the University's Emergency Operations Committee and Infectious Disease Task Force work with numerous internal departments and outside authorities and to come to consensus on a case-by-case basis for each trip or program. Pepperdine has been using and will continue to utilize a comprehensive analysis based on all available information at this time, including the spread of COVID-19, travel warnings from national and international organizations, continued commercial flight availability, health care and other support infrastructure availability, programming needs, feedback from program directors, and our care for the overall experience. The continued safety and well-being of all participants is our highest priority.


How is Pepperdine addressing the CDC's guidance to institutions of higher education regarding study-abroad programs?

Pepperdine has been following all guidance from the Center for Disease Control and Prevention (CDC), including its guidance for international programs. That guidance suggests Institutes of Higher Education consider cancelling upcoming international programs and returning students home from existing overseas programs, or, if continuing programs, evaluating risks and taking appropriate proactive measures.

From the onset of this outbreak, Pepperdine's evaluation process matched the elevated level of scrutiny suggested now by the CDC. Pepperdine has been using and will continue to utilize a comprehensive analysis based on all available information at this time, including the spread of COVID-19, travel warnings from national and international organizations, continued commercial flight availability, health care and other support infrastructure availability, programming needs, feedback from program directors, and our care for the overall experience. The continued safety and well-being of all participants is our highest priority.


What university services can I offer to students who have returned home from IP campuses?

If you believe a student would benefit from counseling, you may refer the student to the Counseling Center at 310.506.4210. Students may make a remote appointment with the counseling center. For all students, the counseling center will provide crisis support by phone on nights and weekends at 310.506.4210.

  For Seaver International Programs Participants - Summer 2021

What is the status of summer 2021 international programs?

All Seaver study abroad programs, with the exception of the Washington DC Internship Program, were suspended due to COVID-19 impacts on April 12, 2021. Students whose programs were suspended were invited to apply to fall 2021 and spring 2022 programs. A list of available programs are listed on IP's study abroad application page along with application instructions. International Programs will communicate all Washington DC-related preparation information directly to students via their Pepperdine email including details on orientation sessions, flights, academics, health forms, and other preparation related information.


What are summer 2021 international program withdrawal fees?

The University has enabled students taking part in programs that start in May or June to withdraw from summer 2021 programs without any fees through May 6, 2021. After these deadlines, students would be charged 100% of the IP summer charge (includes full room and board plus full flight cost if Pepperdine purchased flight on student's behalf).


What happens if my program is suspended prior to the program start date?

The University will provide solutions that align with our past protocols. In the past, the University took the following actions for students whose programs were suspended: a) students were not charged any withdrawal fees and b) students were offered University housing (as allowed under LA country guidelines) and Malibu courses that enabled them to continue to move towards degree completion.


What happens if my program is suspended in the middle of the session?

The University will provide students with the most economical and reasonably direct return flight from the host city to the international airport closest to their permanent residence at no cost to the student. Students will continue courses remotely from their permanent residence for the remainder of the semester. Students should expect to complete any appropriate quarantine requirements from their permanent residences. Students will be charged a prorated amount for room and board fees that they incurred while at the program location.


What COVID-19 health measures should I expect abroad?

Our IP campuses will be required to meet public health guidelines of the host country to prevent the spread of COVID-19 while abroad. This includes, but is not limited to wearing masks, increased cleaning, adjusted housing arrangements, limited gatherings, and social distancing. These are prudent and necessary steps to protect students, faculty, staff, and our host communities.>


Whom does Pepperdine contact with updates?

Pepperdine staff members will contact students directly via email with enrollment and study abroad preparations information and this website is regularly updated.

  For Seaver International Programs Participants - Fall 2021 

What is the status of fall 2021 international programs?

Currently we are planning to operate all fall 2021 programs with the exception of the Buenos Aires Program which was suspended due to COVID-19 related reasons. Available program and term options are regularly updated on the study abroad application page along with application instructions. For further details, including global and program-specific policies, please refer to the International Programs Fall 2021 Global Policy webpage.


Whom does Pepperdine contact with updates?

Pepperdine staff members will contact students directly via email with enrollment and study abroad preparations information and this website is regularly updated.

  For Seaver International Programs Participants - Spring 2022

What is the status of spring 2022 international programs?

Currently spring 2022 program applications and preparations are running on our regular schedule. Applications are currently being accepted for a number of programs. Available program and term options are regularly updated on the study abroad application webpage along with application instructions.


Should I continue to prepare for spring 2022 international programs?

Yes. Students should continue to prepare for spring 2022 programs including obtaining passports and necessary visas. Students should refer to prior IP Office communications for specific direction on preparation steps. The University will not reimburse students for any preparation related expenses. As a result, we recommend students defer any non-refundable purchases where possible. Students should not purchase flight tickets until directed to do so.


When and how will decisions be made on whether or not programs will run?

The University will establish a timeline for decision-making and communicate this timeline to students to the best of our ability. The timeline will take into consideration students' need to make alternative academic and housing arrangements. Decisions will be made to prioritize the health and safety of students, the well-being of our host communities, and to provide high quality, rigorous academic experiences.


What happens if my program is suspended prior to the program start date?

The University will provide solutions that align with our past protocols. The University took the following actions for students with suspended programs in summer, fall 2020, and spring 2021 programs: a) students were not charged any withdrawal fees and b) students were offered University housing (as LA country guidelines allow) and Malibu courses that enabled them to continue to move towards degree completion.


What are spring 2022 international program withdrawal fees?

The University has enabled students to withdraw from spring 2022 programs without any fees through August 14, 2021. After August 14, students would be charged 100% of the IP charge. Please refer to the next question and answer regarding withdrawal fee amounts.


What happens if I decide to withdraw after the August 14, 2021 $0 withdrawal fee deadline?

After August 14, the withdrawal penalty fees as stated in each student's spring 2022 contract will be reinstated. This means that students who withdraw, become ineligible, or who request to defer after August 14 will be charged and IP Charge. The IP Charge consists of the room and board charge for the fall 2022 term, plus the IP fee for the spring 2022 term. Please refer to the chart below to understand your withdrawal fee.

Term Withdrawal Fee
Spring Only 2022 (All international locations) $11,440
Spring Only 2022 (Washington D.C.) $12,160

Students have the right to appeal for withdrawal fees to be reduced on their student account. A University committee led by the Seaver Dean's Office regularly reviews and makes decisions on a case-by-case basis.


Can I defer my IP enrollment to summer 2022 or academic year 2022-23?

Students who wish to apply for a summer 2022 or academic year 2022-23 program may do so when applications open in August, 2021. Additional details regarding reapplication will be communicated to students in the event that their program must be suspended.

Students should consult with IP and an academic advisor to determine which programs would be the most beneficial for their academic plans.


Can I study abroad during my junior year?

Possibly. Because of course sequencing requirements, students should work individually with their academic advisors to determine whether or not studying abroad during their junior year is a possibility. Students should ensure that they can take at least 12 units per semester while abroad after reviewing the course schedule for the 2022-2023 academic year and that they can complete major courses during their sophomore year in order to stay on track to graduate as planned.


Will I be required to quarantine when I return to the United States?

Quarantine requirements upon return to the U.S. vary and may change over time as determined by the U.S. government. As a precautionary measure, all fall 2021 study abroad students that are U.S. passport holders should expect to quarantine upon U.S. reentry.


Can family and friends visit me while I am studying abroad?

Family and friends are welcome to visit with students during your session as long as they follow all institutional and governmental public health regulations. To safeguard the health and safety of our community, only Pepperdine students, faculty, and staff are permitted to enter IP facilities at this point in time. Please be aware that all visitors will be subject to self-quarantine requirements upon arrival. In order to adequately support students throughout their experience, the University is not able to provide quarantine facilities or support to family and friends. Furthermore, students will not be able to visit with family or friends who are not enrolled in the program during the quarantine period. Family and friends may be subject to quarantine restrictions upon their return to their home country.


Can I travel during the winter break?

Due to immigration and COVID-19 restrictions, students will need to carefully plan any travel taking place before and after each term. Immigration requirements vary by country, and students should conduct research to ensure they can travel to their intended destination and remain eligible to re-enter their host country in a subsequent term. Students can consult with their local program staff or the IP Malibu office for additional details.


What will my personal travel look like?

Pepperdine's international campus sites were specifically selected for their rich cultural heritage. Programs are designed to provide students with valuable opportunities to explore their surroundings, engage with the local community, develop language skills, and appreciate the vibrant host cultures that welcome our students each year. In light of the evolving circumstances related to COVID-19, local travel and flight restrictions at each IP site may be in place throughout the session.


How will I be oriented for my program?

Orientation is a critical part of the IP experience. IP will send a schedule of asynchronous and synchronous virtual orientation sessions that provide students with the opportunity to ask questions, interact with ambassadors and alumni, learn more about their program, and prepare for the IP experience. In addition, students will receive an in-depth orientation at your program site.


What happens if my program is suspended in the middle of the session?

The University will provide students with the most economical and reasonably direct return flight from the host city to the international airport closest to their permanent residence at no cost to the student. Students will continue courses remotely from their permanent residence for the remainder of the semester. Students should expect to complete any appropriate quarantine requirements from their permanent residences. Students will be charged a prorated amount for room and board fees that they incurred while at the program location.


How are International Programs campuses preparing for COVID-19?

International Programs campuses are putting protocols in place in coordination with Pepperdine health and safety personnel as well as local public health officials to safeguard our Pepperdine communities abroad. Preparations include facility adjustments to account for social distancing and cleaning standards, personal travel restrictions, and ensuring adequate health services.


What COVID-19 health measures should I expect abroad?

Our IP campuses will be required to meet public health guidelines of the host country to prevent the spread of COVID-19 while abroad. This includes, but is not limited to, wearing masks, increased cleaning, adjusted housing arrangements, limited gatherings, and social distancing. These are prudent and necessary steps to protect students, faculty, staff, and our host communities.


Whom does Pepperdine contact with updates?

Pepperdine staff members will contact students directly via email with enrollment and study abroad preparations information and this website is regularly updated.

  For Graduate International Programs Participants

How has COVID-19 impacted graduate international programs?

International trips at each of Pepperdine's schools have been impacted by COVID-19. For questions about a specific graduate program trip please contact your graduate school.

  International Students
  Prior to Departure


When is the deadline to submit proof of vaccination?

Please submit proof of vaccination by July 31, 2021. If applicable, an English translation is requested.


Who do I contact regarding on-campus housing and quarantine?

Questions regarding arrival for on-campus housing and quarantine can be directed to the Office of Housing and Residence Life at housing@pepperdine.edu or 310.506.7586 prior to August 9, 2021.


Do I need to take a COVID-19 test prior to my airplane departure?

Yes. The Centers for Disease Control and Prevention (CDC) guidelines state that, regardless of vaccination status, all travelers boarding a flight to the United States are required to provide results of a negative viral COVID-19 test taken no more than three (3) days prior to departure OR documentation of recovery from a COVID-19 infection within the previous three (3) months. Testing is required regardless of vaccination status. Additional details are available on the CDC's COVID-19 website.


Which COVID-19 vaccines are accepted by Pepperdine and when am I considered fully vaccinated?

Students who arrive in the United States two (2) weeks after receiving their last possible dose of an approved series of vaccines are considered fully vaccinated.

The COVID-19 vaccine must be authorized or approved for emergency use by the US Food and Drug Administration (FDA) or World Health Organization (WHO).


How and when do I arrange for any required quarantine related to travel?

Students with a valid housing contract for fall 2021 should communicate their arrival date as soon as possible, and no later than August 9, 2021, to the Office of Housing and Residence Life at housing@pepperdine.edu or 310.506.7586.

Students living off campus should consider how they will quarantine upon their arrival.

  Upon Arrival

What is the quarantine protocol upon my arrival?

According to guidelines from the Los Angeles County Department of Public Health and the CDC, students must obtain a viral COVID-19 test three (3) to five (5) days after their arrival into the United States.

You may be eligible to take a test at the Student Health Center (SHC) at no cost. After arrival, students can call the SHC at 310.506,4316, option 3 to discuss their eligibility and arrange a test. This test is in addition to the one required within three days prior to a student's international flight.

If you test positive for COVID-19, you must self-quarantine for a minimum of 10 days. If you are vaccinated and test negative, there are no further requirements. If you are unvaccinated and test negative, you must self-quarantine for seven (7) days.

Students who have an active housing room assignment with Pepperdine will be able to fulfill their self-quarantine on campus. Additionally, the SHC will provide and/or assist students with obtaining viral COVID-19 tests and vaccinations in the area.

Pepperdine will assist residential students with an isolation location. Non-residential students should consider how to isolate if required.


What if I had COVID-19 previously?

Post-infection international travelers are required to upload documentation of recovery from COVID-19 in the past three (3) months prior to boarding a flight to the United States. Be prepared to show documentation before you board your flight. You are not required to quarantine, but should self-monitor for illness symptoms after travel and contact the SHC if illness symptoms develop. Additional requirement details are available on the CDC's COVID-19 website.


What if I am unvaccinated or will have received only one dose by the time I arrive?

Unvaccinated or partially vaccinated international travelers are required to:

  • Show proof of a negative COVID-19 PCR test taken no more than three (3) days before boarding your flight. Further details on this CDC requirement are available on the CDC website.
  • Take a COVID-19 test three (3) to five (5) days after arrival in the United States
    • Depending on your location, you may be eligible to arrange, free of charge, a test at the SHC by calling 310.506.4316, option 3 after your arrival. This test is in addition to the one required within three (3) days prior to a student's international flight.
    • If this test is positive, you will need to isolate for 10 days from the date of the positive test. Pepperdine will assist residential students with an isolation location. Non- residential students should consider how to isolate if required.
  • Quarantine for a full seven (7) days after travel regardless of a negative test(s) or a full 10 days if not tested.
    • Students who have completed quarantine may be able to receive the COVID-19 vaccine at the SHC. However, Pepperdine cannot guarantee vaccine availability in advance. If not obtained at the SHC, Pepperdine will assist interested students in identifying where they can obtain the vaccine.

What if I am already in the United States?

If you travel to Malibu from another state within the United States, please be aware of the Los Angeles County Travel Advisory and Guidance, which strongly recommends that travelers who are not yet fully vaccinated self-quarantine after travel.


Who do I contact for questions regarding vaccinations, testing, and quarantine?

Questions related to arrival protocols may be directed to the COVID-19 Information line at 310.506.8111 or covid19info@pepperdine.edu.

  Travel Plans

Has COVID-19 resulted in any additional travel restrictions from Pepperdine?

Yes, Pepperdine has implemented Interim Travel Restrictions. Contact the University's Office of Emergency Services at emergencyservices@pepperdine.edu or 310.506.4996 for questions or assistance.


What travel restrictions have countries put in place?

Travelers should be aware that many countries have implemented strict screening procedures to prevent the spread of the COVID-19 and that upon re-entry to the US after travel, they may be placed under a 14-day quarantine. Restrictions for those traveling to the US are available from the CDC here.


How are travel restrictions affecting Pepperdine employees?

In the event of personal travel abroad, the University will not provide assistance to community members trying to reenter the U.S. and, upon return, will restrict returning travelers from coming to campus for 14 days. Employees should coordinate vacation days or telecommuting options with their supervisors in advance. Exceptions to the restriction will not be granted. Please contact the Office of Emergency Services at emergencyservices@pepperdine.edu or 310.506.4996 for questions or assistance.

  Pepperdine Community Members in Southern California


What is the Los Angeles County Department of Public Health saying about COVID-19?

For the latest information about Los Angeles County's COVID-19 related public health order and details about the county's response, visit the Los Angeles County COVID-19 website.


Is the University complying with Los Angeles County Public Health’s Social Distancing Protocol?

Yes. The University is complying with all measures required by the Social Distancing Protocol, including those that protect employee and student health, prevent crowds from gathering, keep people at least six feet apart, prevent unnecessary contact, and increase sanitization.

  Staying Healthy

What steps can I take to stay healthy?

  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid close contact with people who are sick.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue and immediately throw the tissue in the trash. Then go wash your hands.
  • Clean and disinfect frequently touched objects and surfaces.
  • Avoid sharing drinks or eating utensils with others, even when neither of you are showing symptoms.
  • Get your flu shot if you have not already done so this flu season.
  • The CDC does not recommend individuals wear face masks to protect themselves from respiratory diseases, including COVID-19. Face masks should be used by people exhibiting symptoms and medical personnel treating COVID-19 patients. However, the CDC is advising the use of simple cloth face coverings to slow the spread of the virus and help people who may have the virus and do not know it from transmitting it to others.
  • Travelers should take precautions such as avoiding contact with sick people, animal markets, and products from animals such as uncooked meat.

You can also share this flyer for tips on staying healthy during the cold and flu season.

Anyone with concerns about their health or symptoms should contact their medical provider.

  • Students should contact the Student Health Center at 310.506.4316 and select option 3 or contact their primary care physician.
  • Faculty and staff should contact their primary care physician, emergency room, or urgent care for medical care.
  • All members of the community should notify the Student Health Center if diagnosed with COVID-19 so they can conduct any necessary contact tracing within the Pepperdine community.

Is it safe to receive a package from any area where COVID-19 has been reported?

Yes. Although the CDC states it is unlikely the virus will spread from mail or packaging, the University has implemented additional precautionary measures. Additional details are available on the COVID-19 Mail Services Safety Protocols page.

  Resources

What other resources are available?

More information and regular updates about the coronavirus can be found on the World Health Organization, Centers for Disease Control and Prevention, and L.A. County Public Health websites.


Who can I talk to for support at Pepperdine?

Pepperdine students, faculty, and staff benefit from a community of care and compassion. During these times please remember the following resources are also available to you:

  • Students with concerns about their health or symptoms they are experiencing can call the Student Health Center at 310.506.4316, option 3.
  • The Seaver College Student Care Team (SCT) can provide materials and other kinds of support to students in need. If you need assistance, contact LaShonda Coleman, Andrea Harris, or Cassie Horton.
  • Students seeking counseling may contact the Counseling Center at 310.506.4210 to arrange a telehealth appointment.
  • For pastoral care, students may contact our chaplain Sara Barton at sara.barton@pepperdine.edu or 310.506.427557. The Hub for Spiritual Life is happy to offer remote care for students who are away from the Malibu campus.
  • Students who need accessibility accommodations may contact the Office of Student Accessibility by email or at 310.506.6500.
  • Faculty and staff may access counseling services through their Employee Assistance Program. Details are available on the HR website or by contacting HR at 310.506.4397.
  • All other questions may be submitted to the University's COVID-19 Information line by using this form, emailing covid19info@pepperdine.edu, or calling 310.506.8111.

 


 

Limited On-Campus Activities FAQs

The Los Angeles County Department of Public Health currently permits universities in the county limited allowances for on-campus activities. Community members who choose to participate in these activities should carefully review the information for each activity below. On-campus activities are currently limited to the Malibu campus only.

 

  Campus Access

Is the Malibu campus still closed except for the limited purposes announced in these reopenings?

Yes. Students, faculty, and staff may access the campus to use Payson Library, outdoor recreation spaces, or for specific academic purposes as noted by the allowances. The campus remains otherwise closed.


Is access to campus restricted to certain hours of the day? 

Yes. The Malibu campus will be available weekdays from 7:30 AM to 6:30 PM and 8 AM to 5 PM during the weekend. Hours of operation for specific campus facilities can be found in FAQs related to the area of use.


Where do I enter the campus?

  • The Seaver Drive entrance is open 24 hours a day, seven days a week. 
  • The John Tyler Drive entrance is open weekdays from 7:30 AM to 6:30 PM.

Students, faculty, and staff may use either gate during open hours to access campus for these new limited activities. Faculty, staff, homeowners, and registered guests may continue to access the campus for essential purposes and may enter or exit the campus using either gate during open hours. 


What is required before coming on campus?

You must complete the Daily Wellness Check each day on your mobile device prior to arriving on campus. The Daily Wellness Check is a short symptom check and will generate a green dot with a date if you are cleared to enter campus. Screenshot your green dot to display at the entrance gate. If you receive another color dot, you must contact the Student Health Center to clear your hold before coming to campus. If you have forgotten to complete the Daily Wellness Check, you will be moved to an area outside the entrance line to complete the Daily Wellness Check before accessing campus. 


How do I complete the Daily Wellness Check?

All students, faculty and staff will receive an email at 4 AM every morning with a link to the Daily Wellness Check with the following steps: 

  1. Go to https://pepperdine.medicatconnect.com/status.aspx
  2. Log in using your Pepperdine credentials (CAS).
  3. Click on the Daily Wellness Check Form and complete the form.
  4. Once complete, take a screenshot of your dot for the day, which you will be asked to show upon arrival on campus.
  5. If you receive any other color dot than green, do not come to campus, and call the Student Health Center at 310.506.4316, option 3.

Assistance will be available in the Theme Tower Parking lot February 24–26 during business hours for anyone in need of technical support.  


How long does it take to enter campus?

Every effort is made to avoid wait times, but during peak hours such as 7 AM to 9 AM, please allow several minutes to pass through the checkpoint. 


Where can I park on campus?

All parking areas are “open parking” except the Main Lot and Chapel Lot.

The Main lot will be available for all employees with M, B, and H permits.
Chapel lots will be available for all employees with M, B, and H permits.


Do I need a parking permit?

Yes. Public Safety “rolled over” last year’s permit so all vehicles should display a 2019–2020 parking permit. Anyone who needs a parking permit (including new students) may order one using the 2020–2021 Vehicle Registration Form or come to the CCB parking lot. If you do not have a permit, you will be allowed to enter campus for two days as a grace period and will receive instructions from Public Safety to pick up your parking permit. 


How do I obtain a new or replacement ID card?

Tell the Public Safety officer at the entrance booth when you arrive on campus that you are a new student or that you need a new ID card. They will direct you to the appropriate location to obtain your ID card.


What do I do if I am a new student who has never been to the Malibu Campus?

Let the officer at the entrance gate know that you are a new student. They will direct you to where you can get an ID card and parking permit, resolve missing required health records, and can provide directions to other campus locations. 


May I visit a residential area if I’m not living on campus?

No. All residential areas are open only to students currently living on campus.


Who do I contact if I have questions about a particular space on campus?

Please reach out to the COVID information line at covid19info@pepperdine.edu or 310.506.8111.

  Libraries

Do I need to make a reservation to visit a library?

Yes. To reserve a study spot at Payson Library, visit libraryrooms.pepperdine.edu. Seaver students may access this website through the Resources tab on the Navigate app.  To reserve a study spot at the Harnish Law Library, law students should complete the Harnish Law Library Reservation Form.


What are the hours of operation for the libraries?

  • Payson Library (available for undergraduate and graduate student use): Monday to Thursday, 7:45 AM to 6 PM; Friday, 7:45 AM to 5 PM. 
  • Harnish Law Library (reserved for law student use only): Monday to Thursday, 9 AM to 5 PM beginning March 1
  • Drescher Graduate Campus Library (reserved for student-athlete use only, pursuant to NCAA and state guidelines): Monday to Friday, 9 AM to 5 PM


Do I need to use my ID card when I visit the library?

Yes. You must use your ID card to access the libraries.


Will the Starbucks in Payson Library be open?

The Starbucks in Payson Library is not open at this time.


Are the graduate campus libraries open? 

No. The graduate campus libraries are not open at this time. 

  Outdoor Recreation

What recreation facilities are available to use?

The following facilities are available for general student, faculty, and staff use during the campus hours of operation:

  • The intramural field outside of the Ralphs-Straus Tennis Center
  • The intramural field across from the Facilities Services office
  • Stotsenberg Track (when not in use by student-athletes per NCAA and state guidance) 
  • Alumni Park
  • The Crest Tennis Courts adjacent to the John Tyler Drive entrance

No reservations are needed to use any of these facilities. 


Do I have to wear a mask and stay six feet apart from others even though I’m outside?

Yes. All face covering and social distancing protocols remain in effect on campus.

  Fine Arts

Who will be granted access to the Cultural Arts Center (CAC)?

At this time, only senior art majors completing a senior thesis will be allowed access to the CAC. 


How can I access the CAC?

If you are eligible for access to the CAC building, you will be contacted by your divisional dean or faculty member with further instructions.


Who will be granted access to the music building?

At this time, only students enrolled in private music lessons or who are participating in a theatre production will be granted access to the music building.


How can I access the music building?

If you are eligible for access to the music building, you will be contacted by your divisional dean or faculty member with further instructions.


What measures are in place to protect instrumentalists using practice spaces?

Individual woodwind or choral practice only is permitted at this time. Practice room schedules provide for cleaning periods between use.

  Film, Music, and Video Production

Who should I contact if I need to check out equipment?

Only students enrolled in certain production classes may check out equipment. If you have questions, please consult your professor or the associate director of production operations, Taylor Simon-Garvey (taylor.simongarvey@pepperdine.edu).


Who can access the Center for Communications and Business (CCB)?

Only students participating in a limited number of specialized activities will be granted access to the CCB.


How can I access the CCB?

If you are eligible for access to the CCB, you will be contacted by your divisional dean or faculty member with further instructions.


What are the production and post-production requirements for the CCB at this time?

Use of indoor space for post-production and editing activities is limited to four people. Productions must follow the county’s higher education protocols for smaller productions and, if more complex, also the county’s film industry protocols.


Can I come to campus to film outdoors?  

Students may engage in on campus film production in order to fulfill academic requirements. Outdoor filming is limited to 10 people or fewer, including cast and crew members.  All access to outdoor filming must receive prior approval from the Communication Division.

  Campus Amenities

Will food services be available on the Malibu campus?

Malibu on-campus dining remains limited to Waves Cafe and has been adjusted to a grab-and-go model featuring individually package items and meals, and touchless transactions. All food items, condiments, and utensils will be individually packaged; all self-service stations will be closed; and available beverages will be single serve drinks. For additional details, please review the Pepperdine Restoration Plan, view related health measures, and check current hours of operation


Will Starbucks in Payson Library be open?

No. Starbucks remains closed at this time. 


Is the campus bookstore open? 

The campus bookstore in Tyler Campus Center remains open under University standards and the retail reopening guidance issued by the Los Angeles County Department of Public Health. All other campus book stores remain closed. Physical distancing, enhanced cleaning, limited-touch browsing and check-out, one-way traffic flows, and attentive service will characterize the in-store experience. Please review the Pepperdine Restoration Plan for further details about these services.


May I come to the Malibu campus to watch Pepperdine athletics competitions outside?

No. NCAA regulations and state and county public health guidelines currently prohibit fans within the facilities hosting athletic competitions. 


What else has been done to prepare campus for student, faculty and staff return?

The University has upgraded air filters in all academic and administrative buildings. All systems will be turned on two hours before the start of the day to increase ventilation prior to occupancy.

 



School-Specific FAQs

Each school is updating information, including frequently asked questions for its students, faculty, and staff, on its School Updates page. Questions not answered on these pages should be directed to each school's dean's office.


 


 

Faculty and Staff FAQs

The University will update these FAQs as additional information and guidance becomes available.  Questions not answered here should be directed to the employee's supervisor, department head, or the COVID-19 Information Line 310.506.8111.


Employees

 

  Vaccine

The latest vaccine information for employees can be found on the COVID-19 Vaccine Information website.

  Return to Work

How do I know if I’m expected to be on campus? 

Consult with your supervisor for specific guidance. However, most employees are expected to return to campus on August 2, 2021.


How often must I report to campus?

As always, departments set work schedules. Please check with your supervisor to confirm these and other related expectations.


What do I need to do to return to campus?

By returning to campus, all employees and student workers whose supervisor asked them to return to campus agree to the actions below. Guidelines will be modified as CDC, state, and county guidelines change. Disciplinary action may result from non-compliance with these directives:

  • The University requires all faculty, staff, and students accessing any University campus or facility, who do not claim an exemption, to be vaccinated with the COVID-19 vaccine.
  • Staff eligible to regularly work remotely during any portion of their normally scheduled shift should submit a Remote Work Agreement (in accordance with section 16 of the University Policy Manual) and receive approvals prior to continuing remote work after July 31, 2021. Faculty members should look to their school to confirm teaching expectations for the fall term. Remote Work Agreements must be in place by August 31, 2021; there is an intentional grace period built into this process.
  • The University will continue to follow COVID-19 protocols to ensure the health and safety of the Pepperdine community. Faculty, staff, and students can find additional information on the University’s COVID-19 website. The community will be notified of any additional changes.


As of July 18, everyone must wear face coverings while indoors, regardless of vaccination status.

  • Complete the Daily Wellness Check. The time employees spend completing this form each day is considered paid time.
  • Follow the COVID-19 Reporting Guidance for Faculty and Staff. Do not come to campus if you are ill, and notify your supervisor. Further, do not come to campus if you test positive for COVID-19, have COVID-19 symptoms, or have experienced actual or potential exposure to COVID-19, and call the Student Health Center contact tracing team at 310.506.4316.
  • Follow Pepperdine’s advice and directions regarding health and safety matters, specifically those provided by the Student Health Center contact tracer.


What are the guidelines and restrictions for shared spaces on campus?

  • Break Rooms. Employees may use break rooms without restriction. There are no capacity limits and shared items may be used, such as copiers, coffee makers, and staplers, among others. 
  • Restrooms. All restrooms are open, regularly cleaned, and available for use.
  • Conference Rooms. Employees may use conference rooms for meetings. While there are no capacity limits, unvaccinated employees must wear face coverings while indoors. 
  • Classrooms. Classrooms will return to pre-pandemic arrangements by the fall 2021 term.
  • Athletics Facilities. Athletics and campus recreation facilities will return to pre-pandemic arrangements by the fall 2021 term, including campus recreation group fitness classes.
  • On-Campus Dining Locations. On-campus dining and catering services will be open and operating under pre-pandemic arrangements by the fall 2021 term.


Do I need to bring back any equipment or office supplies that I took home with me?

Employees should plan to bring back University office equipment to their workplace, including any computers, monitors, desktop printers, chairs, office supplies, etc., unless they have received approval to keep this equipment at home as part of their Remote Work Agreement. Further information will soon be available from Information Technology on troubleshooting anticipated technology issues upon returning to campus.


What enhanced cleaning is taking place to keep our community safe?

University cleaning has returned to pre-pandemic levels. Departments may request disinfectant products, such as hand sanitizer and disinfectant wipes, from Warehouse Services at 310.506.4268.


Are departmental employees responsible for cleaning?

Departments are responsible for implementing supplemental cleaning measures for all shared areas and surfaces, including any meeting spaces, breakrooms, and common areas they normally maintain. Special attention should be paid to high touch points in these areas, including but not limited to copiers, shared office supplies, door handles, microwaves, and other frequently touched surfaces. Review the Pepperdine Restoration Plan for further details on University, departmental, and individual cleaning responsibilities.


How does my department request more cleaning supplies? 

Departments may request disinfectant products, such as hand sanitizer and disinfectant wipes, from Warehouse Services at 310.506.4268.


How do I report concerns about cleanliness, social distancing, or other safety concerns?

Please raise concerns to your supervisor, call the COVID-19 Information Line st 310.506.8111 or via email at covid19info@pepperdine.edu, or report concerns anonymously on the Human Resources Community website.

  Business Continuity


Will staff be able to continue telecommuting?

Staff should plan to return to campus by August 2, unless their supervisor communicates they need to return sooner. This will provide staff time to acclimate to campus and make necessary workspace adjustments before students arrive. Staff eligible to regularly work remotely during any portion of their normally scheduled shift should submit a Remote Work Agreement (in accordance with section 16 of the University Policy Manual) and receive approvals prior to continuing remote work after July 31, 2021. Faculty members should look to their school to confirm teaching expectations for the fall term. Remote Work Agreements must be in place by August 31, 2021; there is an intentional grace period built into this process.

When considering telecommuting requests, supervisors should first ensure that their practices are aligned with their major area leader's expectations, and that constituents may be served with excellence in a remote environment. Supervisors should then use a factor approach for each request, considering factors such as an employee's performance, work output, team engagement and productivity, among others. Personal preferences such as a desire to live out of state would not be an appropriate consideration under this factor approach, and supervisors may require employees to return to campus as often as needed. Please review the current telecommuting policy, procedure, and agreement as a starting point for these considerations and conversations with your employee. Human Resources is also glad to speak about any concerns you might have.


Will the technology stipend continue if I come back to campus?

The COVID-19 Technology Stipend will conclude on July 31, 2021, and will be automatically discontinued for all participants. Requests for telecommunications allowance for fiscal year 2022 will follow standard processes.
 


If employees have not been diagnosed with COVID-19 or asked to quarantine or isolate by a medical professional, but express concern about reporting to work, do they still have to report to work?

Employees should speak with their supervisors about their concerns, including those who are personally impacted by COVID-19. A COVID-19 leave or medical accommodation may need to be requested for situations in which employees have not been directly exposed to COVID-19. For more information contact Human Resources at 310.506.4397 or humanresources@pepperdine.edu.


What resources are available if I have concerns about working either on campus?

Faculty and staff are encouraged to speak with their supervisor about concerns working on campus or remotely, first to determine if the concerns may be addressed through an alternate work arrangement (such as, staggered work shifts on campus, remote work, or alternate shift hours), while still meeting the needs of the department. Faculty and staff may also submit medical documentation with requests from their doctor, which leads to an interactive discussion as related to a medical accommodation. If an alternate work arrangement or requests cannot be met, then employees may request a Faculty COVID-19 Leave or a Staff COVID-19 Leave.


What do I do if I need to travel for business?

The CDC recommends people postpone travel until they are fully vaccinated. Currently, people who are fully vaccinated do not have any travel quarantine requirements. People who are unvaccinated do not have travel quarantine requirements for domestic travel, but must quarantine for seven days following international travel. Further details available on the CDC website. Please consult with your steering member for further directions on business travel under expense optimization guidelines. All faculty and staff should follow the University's guidance on travel and the return to campus. Please speak with your supervisor regarding expectations and the possibility of remote work during a period of isolation.


When will I be expected to return to work on campus?

Staff should plan to return to campus by August 2, unless their supervisor communicates they need to return sooner.


Can we continue to work with and employ our student workers?

Yes. Student employees are able to return to the workplace and will also be asked to follow applicable COVID-19 protocols, including the completion of a Daily Wellness Check.

  For Faculty

Can faculty members teach online classes from their classrooms on campus?

Faculty members should look to their school to confirm teaching expectations for the fall term.

  Health and Well-being


What should I do if I am not feeling well?

Employees should continue to follow COVID-19 Reporting Guidance protocols. Do not report to work if you are sick, and notify your supervisor. Report all positive test results to the Student Health Center at 310.506.316, option 3. All community members must comply with Contact Tracing procedures.


What should I do if I have been exposed to a known COVID-19 case?

If you may have been exposed to a confirmed COVID-19 case, please notify your supervisor immediately and do not come to campus. Employees should continue to follow COVID-19 Reporting Guidance protocols. You and your supervisor will call the Student Health Center (SHC) at 310.506.4316, option 3, within 24 hours. This is to update the exposure notification system. The SHC Contact Tracer will contact you to complete a risk assessment.


What should I do if I am diagnosed with COVID-19, am presumed to have COVID-19, test positive for COVID-19, or am placed under isolation or quarantine?

If you may have been exposed to a confirmed COVID-19 case, please notify your supervisor immediately and do not come to campus. Employees should continue to follow COVID-19 Reporting Guidance protocols. Please call the Student Health Center (SHC) at 310.506.4316, option 3, and ask to speak with the Student Health Center Contact Tracer within 24 hours. This will initiate the contact tracing procedures. Any employee diagnosed with COVID-19 should apply for the appropriate Faculty or Staff COVID-19 Leave and file for State Disability Insurance. Employees may also be able to use up to 80 hours of COVID-19 supplemental sick pay. For more information contact Human Resources at 310.506.4397 or humanresources@pepperdine.edu.


Is it unsafe for employees to report to campus?

National, state, and local public health agencies have not stated that it is unsafe for employees to report to work and with more individuals receiving their COVID-19 vaccines, the in-person work environment is becoming increasingly safer. However, to help prevent the spread of the outbreak, the University encourages all non Critical Support Personnel (CSP) to work remotely. All employees who are on campus expected to abide by all COVID-19 related protocols, practice healthy habits, including: maintaining a distance of six feet from others; wearing a face covering in the presence of others; utilizing phone and video conference features as alternative methods of communication when possible; and limiting in-person meetings.


I am scheduled to go on medical leave in the next month. Will I be affected in any way?

No. You may continue working with your doctor regarding all medical needs and your leave will be handled the same as any regular medical leave.

  Pay

The "Determining Employee Pay Codes" flowchart outlines appropriate payment and timecard instructions regarding various scenarios affecting faculty and staff during COVID-19 conditions.

***Faculty and Staff COVID-19 Leaves go into effect on August 1, 2020.


How am I paid if I cannot work because I do not feel well?

If you are unable to work due to the testing, isolation, or treatment of COVID-19, certified by a medical professional, you should file a Disability Insurance claim and apply for the appropriate Faculty or Staff COVID-19 Leave. Please contact Human Resources for additional information. Effective January 1, 2021, employees may be eligible for up to 80 hours of COVID-19 supplemental sick pay. For more information on the COVID-19 supplemental sick pay see the 2021 COVID-19 Supplemental Paid Sick Leave PDF.

If you are unable to work due to illness unrelated to COVID-19, you may use sick accruals as appropriate; vacation accruals are available when sick accruals are depleted.

Please notify Human Resources if you believe you have contracted COVID-19 while working on the university campus.


What if I am unable to report to work because I am self-quarantined?

Speak with your supervisor about the possibility of performing some or all of your duties remotely.

If you are unable to report to work due to quarantine at the direction of a medical professional and you are unable to work remotely, please file a Disability Insurance claim and apply for the appropriate Faculty or Staff COVID-19 Leave. Please contact Human Resources for additional information.


What if I am unable to report to work because I am caring for an ill family member?

Speak with your supervisor about the possibility of performing some or all of your duties remotely.

If you are unable to perform your duties remotely due to caring for a qualified ill or quarantined family member with COVID-19 (certified by a medical professional), please file for Paid Family Leave (eight weeks of paid time) and apply for the appropriate Faculty or Staff COVID-19 Leave. Please contact Human Resources for additional information.


What if I am unable to report to work due to other family situations such as a vulnerable household member or child care issues?

Speak with your supervisor about the possibility of performing some or all of your duties remotely.

If you are unable to work remotely, the Faculty and Staff COVID-19 Leave pages have resources at the bottom of the page which describe the appropriate pay and leave scenarios based on an employees particular situation.


Where can I find more information regarding pay if I am unable to complete all of my work?

The Faculty and Staff COVID-19 Leave pages have resources at the bottom of the webpage which describe the appropriate pay and leave scenarios based on an employees particular situation.


Can I donate sick time to another employee?

The Major Disaster Donated Sick Pay policy is currently available for faculty and staff. Employees may donate up to 40 hours (with restrictions); and employees may be eligible to receive up to 160 hours of donated sick pay due to hardship caused by COVID-19. Please visit the Human Resources website and contact Human Resources to learn additional details about this policy.

  Support Resources


I am seeking spiritual counseling. Who can I contact?

You can contact University chaplain Sara Barton at sara.barton@pepperdine.edu or 310.506.4275.


I would like to speak with a licensed counselor. How can I do so?

The University acknowledges the emotional impact the COVID-19 situation might have on those in our community. The Health Advocate EAP+Work/Life program is a core benefit available to all participating employees through your benefit package. HealthAdvocate gives you access to licensed professional counselors who can provide short-term phone, video, or in-person counseling to help you better cope with personal, family, and work issues. Work/Life specialists are also available to help you locate the right support service, from childcare and eldercare to legal help. Visit the HealthAdvocate website or call 866.799.2728 for assistance.

 

Supervisors

 

  Business Continuity


Can I continue the hiring process for my open position during this time?

All Expense Optimization Guidelines will be lifted effective August 1, 2021, including the process for requesting hiring exceptions. Each area will be held accountable for meeting its budget, which will be regularly reviewed by Finance.

  Tips for Supervisors


Where can supervisors find additional resources to guide their employees in returning to work?

Supervisors can review the Supervisor Checklist provided by Human Resources.