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COVID-19 Frequently Asked Questions

Frequently asked questions are updated regularly as Pepperdine's Emergency Operations Committee continues to manage the University's COVID-19 response. Students from each school can find additional information with school-specific FAQS, and Human Resources is providing additional guidance to employees with faculty and staff FAQs.

General Information

About Coronavirus Disease 2019 (COVID-19)

What is the Coronavirus Disease 2019 (COVID-19)?

COVID-19 is a coronavirus identified as the cause of an outbreak of respiratory illness first detected in Wuhan, China in December 2019. The virus can spread person-to-person, causes flu-like symptoms, and has no treatment (doctors are simply treating the symptoms).

Who is at risk for COVID-19?

Individuals who have been in close contact with a person known to have COVID-19 or who have recently traveled from an area with widespread or ongoing community spread of COVID-19 are at risk.

Those at elevated risk for COVID-19 include individuals over age 60, pregnant, whose autoimmune system is compromised, or are listed as being at higher risk by the CDC.

Is COVID-19 contagious?

COVID-19 is highly contagious and is now known to spread from person-to-person. Additional details of the virus, such as how it spreads and its incubation period, are still being investigated.

How does COVID-19 spread?

People can catch COVID-19 from others who have the virus. The disease can spread from person to person through small droplets from the nose or mouth which are spread when a person with COVID-19 coughs or exhales. These droplets land on objects and surfaces around the person. Other people then catch COVID-19 by touching these objects or surfaces, then touching their eyes, nose or mouth. People can also catch COVID-19 if they breathe in droplets from a person with COVID-19 who coughs out or exhales droplets.

What are the symptoms of COVID-19?

Symptoms include, but are not limited to, fever, coughing, difficulty breathing, and other respiratory symptoms.

Should I wear a mask to protect myself?

People with no respiratory symptoms, such as cough, do not need to wear a medical mask. The WHO recommends the use of masks for people who have symptoms of COVID-19 and for those caring for individuals who have symptoms, such as cough and fever. The use of masks is crucial for health workers and people who are taking care of someone (at home or in a healthcare facility).

WHO advises rational use of medical masks to avoid unnecessary waste of precious resources and mis-use of masks. Use a mask only if you have respiratory symptoms (coughing or sneezing), have suspected COVID-19 infection with mild symptoms, or are caring for someone with suspected COVID-19 infection. A suspected COVID-19 infection is linked to travel in areas where cases have been reported, or close contact with someone who has travelled in these areas and has become ill.

The most effective ways to protect yourself and others against COVID-19 are to frequently clean your hands, cover your cough with the bend of your elbow or tissue and maintain a distance from people who are coughing or sneezing.

Is the COVID-19 outbreak a global public health emergency?

The World Health Organization has declared COVID-19 a public health emergency of international concern and declared it to be a pandemic on March 11, 2020.

What should I do if I think I am beginning to develop symptoms of COVID-19?

The CDC recommends individuals who have been in close contact with a person known to have COVID-19 or who have recently traveled from an area with widespread or ongoing community spread of COVID-19 and feel sick with fever, cough, or difficulty breathing, take the following actions:

  • Seek medical care right away, but call the doctor's office or emergency room before going, and tell them of your recent travel and symptoms. If you are an enrolled student, call the Student Health Center at 310.506.4316 and select option 3.
  • Avoid contact with others and do not go to class or work until you have been evaluated by a medical professional.
  • Cover your mouth and nose with a tissue or your sleeve (and not your hands) when you cough or sneeze.
  • Wash hands often with soap and water for at least 20 seconds.
  • Use an alcohol-based hand sanitizer if soap and water are not available.
  • If someone reports to you that they are feeling sick with a fever, cough, or difficulty breathing, and they have recently traveled to China or any other area with ongoing transmission of the virus reported by the CDC, encourage them to seek medical care using the steps listed above.

How do I care for myself or someone in my home who has a mild respiratory infection?

Please follow the advice from L.A. County Public Health for those in these situations.

Why is the disease causing the outbreak now being called Coronavirus Disease 2019 (COVID-19)?

On February 11, 2020, the World Health Organization (WHO) announced an official name for the disease that is causing the 2019 novel coronavirus outbreak, first identified in Wuhan, China. The new name of this disease is coronavirus disease 2019, abbreviated as COVID-19. In COVID-19, 'CO' stands for 'corona,' 'VI' for 'virus,' and 'D' for disease. Formerly, this disease was referred to as "2019 novel coronavirus" or "2019-nCoV."

There are many types of human coronaviruses including some that commonly cause mild upper-respiratory tract illnesses. COVID-19 is a new disease, caused by a novel (or new) coronavirus that has not previously been seen in humans. The name of this disease was selected following the WHO best practice for naming of new human infectious diseases.

Pepperdine's Response

Are the Malibu and graduate campuses safe for students, faculty, and staff?

Yes. The University is in regular communication with local and state authorities and continues to follow guidance administered from the Centers for Disease Control and Prevention (CDC) and the L.A. County Department of Public Health. Out of an abundance of caution and in an effort to promote social distancing, the University transitioned to remote alternative instruction on March 16, 2020 for the remainder of the Spring 2020 term.

Are there any COVID-19 cases on a Pepperdine campus?

Pepperdine is aware of five reported cases of COVID-19 on a Pepperdine campus. They include:

  • Four cases within the Seaver College London program cohort.
  • One case involving a Malibu campus student who lives off-campus.

University officials and health professionals are closely monitoring developments related to COVID-19 and will continue to update the Pepperdine community if the situation changes. The latest updates and decisions from the EOC are posted on the University's Emergency Information Page.

What is Pepperdine doing to protect its community?

The University's Emergency Operations Committee is working closely with University stakeholders, as well as an outside infectious disease expert; consulting with International SOS regarding international programs and risk travel assessment; and following advice from the World Health Organization (WHO), the Centers for Disease Control and Prevention (CDC), and the Los Angeles County Department of Public Health. The University also has a well-developed pandemic emergency response plan in place, updated to reflect current COVID-19 circumstances. The plan is comprehensive in nature and addresses many possible scenarios at all of our campuses with the ultimate goal to best protect our community.

If I am on campus and feel sick, what should I do?

Regular, pragmatic advice still applies. If you are sick, you should not go to class or work until you have been evaluated by a medical professional. The CDC recommends individuals who have been in close contact with a person known to have COVID-19 or who have recently traveled from an area with widespread or ongoing community spread of COVID-19 and feel sick with fever, cough, or difficulty breathing, take the following actions:

  • Seek medical care right away, but call the doctor's office or emergency room before going, and tell them of your recent travel and symptoms. If you are an enrolled student, call the Student Health Center at 310.506.4316 and select option 3.
  • Avoid contact with others and do not go to class or work until you have been evaluated by a medical professional.
  • Cover your mouth and nose with a tissue or your sleeve (and not your hands) when you cough or sneeze.
  • Wash hands often with soap and water for at least 20 seconds.
  • Use an alcohol-based hand sanitizer if soap and water are not available.
  • If someone reports to you that they are feeling sick with a fever, cough, or difficulty breathing, and they have recently traveled to China or any other area with ongoing transmission of the virus reported by the CDC, encourage them to seek medical care using the steps listed above.

Where can I find additional information from Pepperdine on COVID-19?

This site is being updated regularly as the University learns additional information. Updates from the EOC including their latest decisions are posted to the University's Emergency Information Page.

Reporting a Case

I think I may have COVID-19. Where can I get medical care?

If community members become ill with a fever, sore throat, cough, or have difficulty breathing, they are advised to contact their primary care physician, the Student Health Center, or a local urgent care facility. If seeking care outside of the SHC, individuals are advised to contact Rebecca Roldan, SHC clinic director.

International Programs

Has Pepperdine suspended any international programs?

Yes. Pepperdine has suspended operations for all Seaver College international programs which includes its Shanghai, Florence, Heidelberg, Lausanne, London, Buenos Aires, and Washington DC campuses for the Spring 2020 term. Trips run by the University's four graduate schools have also been impacted and either re-routed to alternate locations or canceled.

How does the University make a decision to suspend a program?

Placing the highest priority on the safety and well-being of the University community, the University's Emergency Operations Committee and Infectious Disease Task Force work with numerous internal departments and outside authorities and to come to consensus on a case-by-case basis for each trip or program. Pepperdine has been using and will continue to utilize a comprehensive analysis based on all available information at this time, including the spread of COVID-19, travel warnings from national and international organizations, continued commercial flight availability, health care and other support infrastructure availability, programming needs, feedback from program directors, and our care for the overall experience. The continued safety and well-being of all participants is our highest priority.

How is Pepperdine addressing the CDC’s guidance to institutions of higher education regarding study-abroad programs?

Pepperdine has been following all guidance from the Center for Disease Control and Prevention (CDC), including its recently updated guidance for international programs. That guidance suggests Institutes of Higher Education consider cancelling upcoming international programs and returning students home from existing overseas programs, or, if continuing programs, evaluating risks and taking appropriate proactive measures.

From the onset of this outbreak, Pepperdine’s evaluation process matched the elevated level of scrutiny suggested now by the CDC. Pepperdine has been using and will continue to utilize a comprehensive analysis based on all available information at this time, including the spread of COVID-19, travel warnings from national and international organizations, continued commercial flight availability, health care and other support infrastructure availability, programming needs, feedback from program directors, and our care for the overall experience. The continued safety and well-being of all participants is our highest priority.

  For Seaver International Programs Participants - Spring 2020

If I am a Pepperdine student studying abroad and my program is suspended, what do I do?

Follow instructions from the International Programs Office and your program director. Students should return home to their families at their permanent residences and will not be allowed to return to the Malibu campus for at least 14 days after their arrival home.

How will suspended programs' academic classes continue for the remainder of the semester?

Exact details are specific to each program - please contact your program director for details beyond these general comments. Students who participated in the Shanghai program returned to classes in Malibu on Monday, February 17. The semester will end with the regular Seaver College Malibu semester on April 30. Please note the following key dates: Spring break (March 2–6), last day of classes (April 24), final exams (April 27-20).

For students from the Florence, Heidelberg, and Lausanne programs, classes will follow the original spring semester calendar for your specific program, including holidays, end of term dates, etc. Please consult your program-specific calendar.

The updated semester schedules for London, Buenos Aires, and Washington DC are being developed and will be available shortly.

If my program was suspended, may I switch to another international program location for the spring 2020 term?

No. All international programs have been suspended for the remainder of the Spring Semester.

I am concerned about the well-being of my family and community. Should I take precautions when I return home?

There is no recommendation that family members of a recent, non-ill international traveler should stay home from work or avoid social gatherings. Out of abundance of caution, your family could choose to take extra measures for the first two weeks after you return. The extent to which you follow these suggestions below depends on your own family circumstances, are highly recommended for everyone.

  1. Ensure that you have your own room or bathroom if possible, particularly if there is an immune-compromised family member in the household.
  2. Do not share food/drinks or items such as towels.
  3. Consider that you should not prepare food for the rest of the family.
  4. Wash hands frequently, especially before eating.

How will my tuition, room and board, and international program fees be managed?

Financial information will be shared with students as it becomes available. The university will communicate soon about the financial implications of your program’s suspension. In this situation, our first action is to ensure your safety and well-being by returning you home. Second, we will make the necessary accommodations to provide you a high-quality learning experience that enables full and complete progress toward your degree. Next, we will begin to address all other considerations, like financial adjustments related to program suspension. We ask for your patience and understanding until we communicate further on financial matters.

When will Pepperdine international programs resume operations?

In the coming weeks, the University will evaluate whether to resume operations for each program for the summer and fall 2020 semesters. Currently, the Shanghai international program has been suspended through summer 2020. Decisions on other summer programs will be made by April 1, 2020.

Will I be able to maintain my abroad campus job?

The University greatly values the skills and contributions of student employees from abroad campuses. Among other candidates for positions, you were uniquely selected to enrich your program community. In partnership with the IP staff, IP program directors, and student employment, the University will evaluate possibilities for maintaining student jobs remotely. As plans are finalized for each program, student employees will receive further communication concerning their position via email.

If I have questions regarding my classes, who should I contact?

Please contact your professor(s) via email. Contact information for each professor was provided on the class syllabus and is also available on each school's website.

How will classes from suspended programs be administered remotely?

Each class will be slightly different because of the content and learning objectives of each course. Your professors will provide details to enrolled students.

What if I am in a different time zone and can't attend an online class meeting?

If an online class meeting is scheduled, you are encouraged to participate. If your time zone or other circumstances make this difficult, communicate your situation with your professor. Meetings will be recorded so that you can watch at a later time.

What about assigned group projects? How should we meet with our group?

If group projects are part of your course, your professor will advise you on how these will be handled. If you wish to organize study groups for a course, a convenient way to do so is to use the "study buddies" feature of the Navigate app. Students can also use Zoom to initiate group meetings or study sessions.

Will the content covered in final exams still be the same?

The content of finals and other assignments will be determined by each professor. The intent is to cover the learning objectives of the course, but professors may choose to adjust the content of assignments or exams. If they do so, they will notify you by email or through Courses.

I currently receive an accommodation through the Office of Student Accessibility. Will it be provided if classes are delivered remotely?

Yes, accommodations will be supported in classes that are delivered remotely. For specifics, work with your professor and the Office of Student Accessibility at student.accessibility@pepperdine.edu.

How can I complete my convocation credit requirement for Seaver 200?

The Convocation Office has made the decision to give all Seaver students full convocation credit for the Spring 2020 semester.

How can I access library resources?

Electronic resources are available through the Pepperdine Libraries website, supported by the library staff. Access to all digital resources (including databases, e-books, and InfoGuides) will be available as usual. (If you have trouble accessing online books, call Payson Library at 310.506.7273 or email jeremy.whitt@pepperdine.edu.) Requests for PDF book chapters and articles (but not books) can still be submitted using Interlibrary Loan.

Feel free to submit a research question to Ask a Librarian or email Librarians directly. Students needing print resources for assignments are encouraged to use their local municipal or university libraries. If you need further assistance librarians are happy to talk via phone, Zoom, or Google Hangouts.

  For Graduate International Programs Participants

How has COVID-19 impacted graduate international programs?

International trips at each of Pepperdine's schools have been impacted by COVID-19. Trips previously planned for China have been re-routed to other locations. For questions about a specific graduate program trip please contact your graduate school.

Travel Plans

Should I notify Pepperdine of current or future travel plans?

Yes, the University is monitoring travel and subsequent return to campus. Please alert your supervisor of any planned travel, complete this form, and contact the Office of Emergency Services with any questions. Note all non-essential University international and domestic travel for employees has been cancelled or postponed through April 19.
 

Has COVID-19 resulted in any additional travel restrictions from Pepperdine?

Yes, Pepperdine is restricting all non-essential international and domestic travel for employees through April 19.

Additionally, the University has adopted additional Interim Travel Restrictions in addition to its International Travel Policy for the duration of the COVID-19 outbreak. Due to COVID-19, any University international or domestic travel requires the trip to be specifically reviewed and approved by the EOC.

Pepperdine community members should be aware that the CDC has issued several Travel Health Notices for various countries and the US State Department has issued a global Level 4 Do Not Travel Advisory.

What travel restrictions have countries put in place?

Travelers should be aware that many countries have implemented strict screening procedures to prevent the spread of the COVID-19 and that upon re-entry to the US after travel, they may be placed under a 14-day quarantine. Restrictions for those traveling to the US are available from the CDC here.

How are travel restrictions affecting Pepperdine employees?

Pepperdine is restricting all non-essential international and domestic travel for employees through April 19. In the event of personal travel abroad, the University will not provide assistance to community members trying to reenter the U.S. and, upon return, will restrict returning travelers from coming to campus for 14 days. Employees should coordinate vacation days or telecommuting options with their supervisors in advance. Exceptions to the restriction will not be granted. Please contact the Office of Emergency Services at 310.506.4996 for questions or assistance.

Returning to Campus After Traveling

Should I visit a doctor when I arrive back in the United States?

Out of an abundance of caution, due to the higher risk of individuals who have recently traveled to countries with a CDC Level 2 or Level 3 Travel Health Notice for COVID-19 having exposure to COVID-19 compared to the current risk of a family member having some other form of exposure, community members may want to take certain measures for the first 2 weeks after return to decrease risk of exposure within the family or with friends in the remote case that the recent traveler was exposed or becomes ill. The extent to which you follow the suggestions below depends on your own circumstances.

  • The recent traveler has their own room if possible.
  • The recent traveler has their own bathroom if possible (or doesn't share with an immune-compromised family member).
  • Do not share food/drinks or items such as towels.
  • Consider that individuals who have recently traveled should not prepare food for the rest of the family (note: taking out the garbage would still be fine!)
  • Recent travelers(and others) wash hands frequently, especially before eating.
  • Cover cough/sneeze with tissue or elbow, not hands. Throw the tissue away immediately, then wash hands or use hand sanitizer.
  • Regularly clean commonly touched surfaces, e.g. computer keyboard, doorknobs, light switches, railings, with any common household disinfectant or bleach and water solution. Note that the virus is not thought to survive long on surfaces. The exact time it survives is not known since this is a new virus and time varies by surface material, temperature, humidity, etc. However, note that cleaning surfaces several times per day has been shown to decrease other viruses in an area, including other coronaviruses.
  • Limit the recent traveler's contact with large numbers of people or crowded public places. (This is why students are not allowed on the Malibu campus, even if they live nearby, for 2 weeks after their return).
  • Keep some distance (6 feet) between individuals who have recently traveled and any immune-compromised family member. 

Individuals who have recently traveled to a country with a CDC Level 2 or Level 3 Travel Health Advisory for COVID-19 or any community member who becomes ill with fever, sore throat, cough, or difficulty breathing should call their doctor or nearest Urgent Care for advice and let them know the travel history. Ill recent travelers should not go to a medical facility without calling first. To limit the chance of becoming ill with some other virus, follow instructions above about handwashing and not sharing food, but also get adequate sleep, drink adequate fluids.

For Pepperdine Community Members in Southern California

Do students returning from an international program risk exposing the Malibu campus community to COVID-19?

The University does not believe that any student abroad has come in contact with the virus. However, out of an abundance of caution given our densely populated residential community, the University is taking steps to minimize risk of exposure on the Malibu campus.

Students returning from Florence, Lausanne, Heidelberg, London, Buenos Aires, and Washington DC are completing their studies remotely and have been asked to remain away from any Pepperdine campus for at least two weeks after their return home. If a student was infected with the virus, symptoms will likely develop during this time, and students will have the ability to be diagnosed and treated accordingly.

What university services can I offer to students who have returned home from IP campuses?

If you believe a student would benefit from counseling, you may refer the student to the Counseling Center at 310.506.4210. Students residing near the Malibu campus may make an in-person appointment with the counseling center. For students away from the Malibu campus, the center will provide a list of in-person resources in the student’s area and a referral to a provider when necessary. For all students, the counseling center will provide crisis support by phone on nights and weekends at 310.506.4210.

What is the Los Angeles County Department of Public Health saying about COVID-19?

County health officials continue to affirm there is no immediate threat to the general public. Pepperdine community members should continue to engage in their regular activities and, while no special precautions are required, individuals are encouraged to practice good public health hygiene, especially since this is the height of flu season in Southern California.

Staying Healthy

What steps can I take to stay healthy?

  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid close contact with people who are sick.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue and immediately throw the tissue in the trash. Then go wash your hands.
  • Clean and disinfect frequently touched objects and surfaces.
  • Avoid sharing drinks or eating utensils with others, even when neither of you are showing symptoms.
  • Get your flu shot if you have not already done so this flu season.
  • The CDC does not recommend individuals wear face masks to protect themselves from respiratory diseases, including COVID-19. Face masks should be used by people exhibiting symptoms and medical personnel treating COVID-19 patients.
  • Travelers should take precautions such as avoiding contact with sick people, animal markets, and products from animals such as uncooked meat.

You can also share this flyer for tips on staying healthy during the cold and flu season.

Anyone with concerns about their health or symptoms they are experiencing can call the Student Health Center at 310.506.4316, option 3. The Student Health Center continues to offer risk assessments for those with recent international travel or who have had close contact with someone who recently traveled internationally at no charge to all members of the Pepperdine community. Call the health center to make an appointment.

Is it safe to receive a package from any area where COVID-19 has been reported?

Yes. The likelihood of an infected person contaminating commercial goods is low and the risk of catching the virus that causes COVID-19 from a package that has been moved, travelled, and exposed to different conditions and temperature is also low.

Resources

What other resources are available?

More information and regular updates about the coronavirus can be found on the World Health Organization, Centers for Disease Control and Prevention, and L.A. County Public Health websites.

Who can I talk to for support at Pepperdine?

Pepperdine students, faculty, and staff benefit from a community of care and compassion. During these times please remember the following resources are also available to you:

  • Anyone with concerns about their health or symptoms they are experiencing can call the Student Health Center at 310.506.4316, option 3. The Student Health Center continues to offer risk assessments for those with recent international travel or who have had close contact with someone who recently traveled internationally at no charge to all members of the Pepperdine community. Call the health center to make an appointment.
  • The Seaver College Student Care Team (SCT) can provide materials and other kinds of support to students in need. If you need assistance, contact La Shonda Coleman, Andrea Harris, or Cassie Horton.
  • Students seeking counseling may contact the Counseling Center at 310.506.4210. Students residing near the Malibu campus may make an in-person appointment with the counseling center. For students away from the Malibu campus, the center will provide a list of in-person resources in the student's area and a referral. For all students, the counseling center will provide crisis support by phone nights and weekends.
  • For pastoral care, students may contact our chaplain Sara Barton at sara.barton@pepperdine.edu or 310.506.427557. The chaplain's office is happy to offer remote care for students who are away from the Malibu campus.
  • Students who need accessibility accommodations may contact the Office of Student Accessibility by email or at 310.506.6500.
  • Faculty and staff may access counseling services through their Employee Assistance Program. Details are available on the HR website or by contacting HR at 310.506.4397.

 


 

School-Specific FAQs

Each school is updating frequently asked questions for its students, faculty, and staff as new information becomes available. Questions not answered here should be directed to each school's dean's office.

 

Seaver College

  Remote Instruction

If I have questions regarding my classes, who should I contact?

Please contact your professor(s) via email. Contact information for each professor was provided on the class syllabus and is also available on each school's website.

What is the method for online classes?

Classes will maintain the same student learning outcomes as when you began the semester. Professors have adjusted course activities to ensure that those learning outcomes are achieved through distance learning. Your professors may choose to use synchronous and asynchronous instruction. Synchronous instruction means that the class is meeting together at the same time, through Zoom or some other online tool. All synchronous online sessions at Seaver College will be scheduled during the normal class time (Pacific Standard Time). Asynchronous instruction means that the professor will assign something for you to watch, read, write, discuss, enact, record, etc., at your own pace (with a deadline) but not during the exact timeframe of your normally scheduled class. Most classes will probably be a blend of synchronous and asynchronous instruction.

Do I have to attend a synchronous class session?

Yes, unless your professor indicates differently, or you have an extenuating circumstance that makes it impossible. In that case, handle communication with your professor in the same way you would an absence in an in-person class (or in whatever way you have been instructed by your professor). Please keep in mind that the college is following the normal class schedule, and your scheduling priority should be to attend classes, just as it would be if we were all together on campus.

What if I am in a different time zone and a synchronous class or exam is happening at an unreasonable time?

We have asked professors to ensure that students attend class and take exams during reasonable waking hours. If you are in a different time zone, please let your professors know your situation so that they can offer alternatives. Synchronous sessions will be recorded, and synchronous exams can be rescheduled. The best approach is to work directly with your professors, but if you need additional assistance with anything academic, please contact the divisional dean who oversees that specific course.

What if I am having trouble connecting to online classes?

If your challenge has to do with your Internet connection, please complete this Internet Support Request. If it's something else, complete the Seaver College Student Academic Challenges form. Your information will go directly to the office of the dean of Seaver College. We will contact you as quickly as possible. Know that the college is committed to ensuring that every student has the resources needed to learn and succeed during this time of online instruction.

Will the content covered in final exams still be the same?

The content of finals and other assignments will be determined by each professor. The intent is to cover the learning objectives of the course, but professors may choose to adjust the content of assignments or exams. If they do so, they will notify you by an adjustment to the syllabus.

What about the change-of-final-exam form?

The same guidelines and deadlines for submitting a change of final exam request apply. We are working on an electronic form, which will be available soon.

 

What about assigned group projects? How should we meet with our group?

If group projects are part of your course, your professor will advise you on how these will be handled. In some cases, group projects will continue online, with students meeting through Zoom or other methods. In other cases, the professor may choose to substitute a different assignment. Professors will be considering time zone differences as they make these decisions. If you wish to organize study groups for a course, a convenient way to do so is to use the Navigate app's Study Buddies feature. Students can also use Zoom to initiate group meetings or study sessions.

How will laboratory, studio, performance, or other types of classes that are not lecture-based be delivered remotely?

Each of these types of courses poses different challenges. Faculty are working to develop plans, and you should already have received communication from your professor(s) about how each course will be handled.


How will P.E. classes be conducted remotely?

Faculty have created experiences that students can do remotely to fulfill the learning outcomes of the course. These activities will vary by class but might include structured assignments of physical activity with logged hours and ways for students to report their activities. Zoom meetings are a possibility for overseeing some of these activities as well as assessments and feedback. If you have a specific question, please contact your professor.

How can I complete my convocation credit requirement for Seaver 200?

Convocation credit is now complete for all students enrolled in the spring 2020 semester, resulting in a grade of "A." Some club convos may choose to continue to meet remotely. Check with your club convo leader about plans.

I am a Seaver College graduate student. Will there be changes to the comprehensive exam or thesis process?

Deadlines related to completing your degree will remain the same. Your comprehensive exam may be in person or remote depending on your circumstances and those of your committee. Contact your program director early to determine the best course forward. The process and schedule for your thesis will stay the same. Your defense may be in person or remote depending on your circumstances and those of your committee. Contact your program director early to determine the best course forward.

What should I do about my internship?

Connect with your faculty member right away to discuss options. Begin by creating a log of how many hours you have interned this semester. Continue tracking your hours through the end of the term. If you can continue your internship through the end of the term either in person or remotely, you may continue your internship if you wish. Connect with your faculty, submit the log described above, and complete the assignments in your syllabus. Please note: an internship is not a guarantee of on-campus housing. Please review HRL communications for the housing policies.

If you can not continue your internship in person or remotely, contact your professor and explore the following options:

  • If you have met the minimum number of hours required for the number of units in which you are registered and met the learning outcomes. You can complete the assignments in your syllabus and receive academic credit.
  • If you have not yet met the minimum number of hours required for the number of units in which you are registered and met the learning outcomes, the professor may develop some alternate assignments to help you achieve the learning outcomes so that you can receive full academic credit.

If you wish to reduce the number of internship units in which you are enrolled, please contact your faculty member.

If you wish to take a "W" or an "I," the policy and deadlines would be the same as other academic courses. See those policies and deadlines elsewhere in this document.

NOTE: We are only allowing students to complete internships remotely for the Spring 2020 term. This is not a change in our long-term policy.

I am part of the faculty-student mentor program. Will I be expected to continue this work?

You are not obligated to continue this work. However, if your faculty mentor is able and willing to continue the mentorship through remote meetings and work, you may continue. Direct these questions to your faculty mentor. Hours would be submitted through Kronos and the Seaver Dean's Office Google form as usual.

Will the semester academic calendar change?

No. The academic calendar will remain the same.

What do we do about rented textbooks or textbooks we plan to sell back to the bookstore?

Students can mail rentals back at no charge or sell books back to the Pepperdine Bookstore in the fall semester.

Will there be a graduation ceremony?

In line with recommendations from multiple governmental and health agencies limiting the number of people at gatherings, the University is postponing all commencement ceremonies scheduled for the spring. Nonetheless, graduating students who complete their coursework will receive their degrees as scheduled and should be assured that commencement ceremonies will take place on the Malibu campus at a future date.

I am a Seaver College student who is enrolled in the conflict management certificate program with the Caruso School of Law. What does this change mean for those classes?

Students enrolled in this program will receive direct communication from the School of Law.


I do not have access to WiFi at my permanent residence. Are there connectivity resources available? 

Yes. Review the list of providers below who are offering specials during the COVID-19 emergency. 

  • AT&T: Unlimited data to existing customers, $10/month plans for low-income families
  • Charter: Free internet for two months
  • Comcast: Free WiFi for two month to low-income families
  • Sprint: Unlimited data to existing customers, free hot-spot feature for 60 days
  • T-Mobile: Unlimited data to existing customer

    *List adapted from Colorado College.
  Campus Resources and Academic Support

For students who remain on campus, will dining services be available?

Yes, Pepperdine Dining Services will be available to on-campus residents. Beginning Monday, March 15, 2020 Waves Café and Drescher Café will be open from 8 to 10 AM for breakfast, 11:30 AM to 1:30 PM for lunch, and 5 to 7 PM for dinner. Thirty-minute meal periods will be assigned for students living on campus to encourage social distancing. Additional health safety measures will be implemented, including behind-the-counter service and the use of single-use to-go boxes and wrapped cutlery and napkins.

Starbucks is closed.

The hours and services above are subject to change, and community members are encouraged to review the Pepperdine Dining Services website regularly.

For students who remain on campus, will campus security be available?

Yes, Public Safety will continue its normal security practices.

Where else can I receive academic support?

If you need academic support beyond what professors, divisions, or various support offices are able to provide, please complete the Seaver College Student Academic Support form. Your information will go directly to the dean's office, and we'll be in touch with you.

How can I access library resources?

Payson Library is physically closed but open virtually to support online learning. A guide to accessing online materials may be found on the Pepperdine Libraries Online Support website. Many libraries and publishers are opening up wider access to materials during this time. If you need something but can't locate it, check with a librarian. Library staff is available remotely during daytime hours. Access to all digital resources (including databases, e-books, and InfoGuides) will be available as usual. Requests for PDF book chapters and articles (but not books) can be submitted using Interlibrary Loan.
Submit research questions to Ask a Librarian or email librarians directly. Students needing print resources for assignments are encouraged to use their local municipal or university libraries if they are available. If you need further assistance, librarians are available to speak to you via phone, Zoom, or Google Hangouts. If you have challenges related to library resources for a specific assignment, please discuss these challenges with your professor.

Will the Writing Center continue to provide support to students?

Yes, the center will continue to offer writing support services for the remainder of the academic year. If you need assistance, fill out the online form which is available at the Writing Center website.

Will the Seaver College Student Success Center continue to offer tutoring?

Yes. The Student Success Center is offering a full schedule of group and one-on-one tutoring through Zoom, as well as academic coaching sessions. Visit the Seaver Student Success Center website for the latest information. Their website also has great tips for online learning.

I am a graduating senior and need support in career advice. Do I still have access to Seaver College's Career Services?

Yes. Services are available for all students. We are here to help you make progress on your career goals. Contact the Career Center via email or visit the Career Center website.


What if I have specific academic challenges not addressed by the information above?

If your challenge relates to a specific course, please contact that professor directly. If your challenge is broader than one course or you feel you need additional assistance, please let the Seaver Dean's Office know by completing the Seaver College Student Academic Challenges form. We will reach out to you as quickly as we are able.

  Accessibility

I currently receive accommodations through the Office of Student Accessibility (OSA). How will I receive my accommodations during remote classes and assessments?

You will receive the same accommodations as when you were taking classes face to face. For notetaking, please check your Note-taker Network. Notify the note-taking services coordinator immediately if you are not receiving notes. For exams, please work with your professor(s) as assessment information is discussed. If you would like OSA to resend a copy of your accommodation letter to your professor(s), please send the names of your instructor(s) and classes to the Office of Student Accessibility.

What if I have housing accommodations through the Office of Student Accessibility and plan to petition to stay in on-campus housing?

If you currently have a housing accommodation and are petitioning to stay on campus, please complete this form. Please contact the Office of Student Accessibility if you have specific questions.

  Academic Policy

The following information provides guidance on academic policies and actions you may be considering. Please reach out to OneStop or your faculty advisor if you have additional questions.

Incompletes

To receive an incomplete:

  • A student must have attended class and completed all work and assignments, but because of a documented emergency in the last quarter of the term, fails to complete required coursework.
  • The incomplete must be approved by OneStop and a contract must be developed with the course professor.
  • If a student is granted an incomplete, they must complete all remaining coursework by the date indicated in the contract and no later than the end of the spring semester. All incomplete grades will default to an F if the work is not completed in accordance with the contract and the incomplete policy in the Seaver College Academic Catalog.

When is an Incomplete inappropriate?

When it is necessary for a student to attend a major portion of the class when it is next offered. The Incomplete Form and instructions are available on the Registrar's website.

Withdrawal/Dropping Courses

What is the process for a student to withdraw from an individual class in Spring 2020?

  • Through March 16, students may withdraw from one or more classes with a grade of W by contacting OneStop from their Pepperdine email.
  • Through April 17, students may withdraw from one or more classes for and receive either a grade of WP or WF. See the "Withdrawal from Courses" section (page 68) of Seaver College Academic Catalog for more information.
  • Students should check with an aid counselor before withdrawing from a course, as withdrawal may affect a student's eligibility for financial aid.

Can a student receive a refund for withdrawing from a course?

No. The deadline for receiving a refund for withdrawal or dropping a course was February 17.

What is the process for a student to withdraw completely from the Spring 2020 term?

See "Withdrawal from the College" section (page 69) of the Seaver College Academic Catalog for information.

Can a student receive a full refund for withdrawing completely from Spring 2020?

No. The deadline for receiving a refund for withdrawal or dropping a course was February 17.

Will there be any changes to the probation and dismissal process?

Probation and dismissal processes and policies will not change (see page 69 of the Seaver College Academic Catalog). However, individual student situations, for those students impacted by the disruption, will be reviewed by the Seaver Credits Committee, the Registrar's Office and the Seaver Dean's Office.


Credit/NoCredit


General Guidelines

Students may convert up to eight (8) units of current coursework, during the Spring 2020 term to Cr/NC. Senior seminars and capstone courses are excluded along with a select number of courses that are required for credentialing. The following is a list of excluded courses:

AC 310, AC 311, ADV 575, BA 321, BA 497, BA 498, BIOL 491, COM 490, ENG 490, FILM 480, FRE 470, HIST 481/482, INTS 497, JOUR 561, POSC 490, PR 555, REL 497, SOC 497, SPAD 480, SPAD 495, SPAN 470, STW 690

Students are reminded that Cr is awarded for work equivalent to at least a C letter grade. Work equivalent to C- or lower will earn the grade of NC.

A Cr/NC carries no grade points and is not computed into a student's semester or cumulative grade point average (GPA.)

A grade of NC means that a student will need to retake the course if it is needed for graduation. A grade of NC may also be considered evidence of poor academic work in cases of academic probation or academic dismissal.

Advising

Before changing the grading status of any course, it is highly recommended that students consult with their major advisor. Students planning on enrolling in graduate school, professional schools, e.g. medical school, or who plan to complete certification or credentialing exams after graduation must ensure that courses graded on a Cr/NC basis will fulfill entrance or other program requirements.

Prerequisites

At Seaver College broadly, the prerequisite for sequential courses is a C. Under this temporary policy, a Cr will satisfy the prerequisite for advancing to the next course. An exception is BA 321, which will still require a letter grade.

Repeating a course

If you select the Cr/NC option for a course you are repeating, as part of this exception, a grade of Cr will meet a prerequisite and allow you to continue to the next-level course. Conversely, a grade of NC will mean that you need to take the course again if it is a requirement.

Courses taken at other schools (e.g. School of Law)

The Cr/NC policy applies only to courses taken at Seaver. Courses taken at other schools, such as those for certificate programs, are subject to the policies of those schools.

Are students on academic probation eligible to take their courses Cr/NC?

Students on academic probation may elect to take their courses Cr/NC; however, if there is a question of academic probation or academic dismissal, each NC will be considered evidence of poor academic work.

Can student-athletes change courses to Cr/NC?

Student-athletes who wish to change courses to Cr/NC should please check with Jordan Holm before submitting the request, as we want to ensure that they maintain NCAA eligibility.

When is the deadline to switch to Cr/NC?

Students previously studying on the Malibu campus must complete the form by April 10, 2020. Students previously studying in International Programs must complete the form by April 6, 2020. (The earlier deadline for IP students is due to the fact that final exams begin earlier in IP.)

How can I switch from graded to Cr/NC?

An email will be sent to your Pepperdine email address with an explanation of the process and related deadline.

  International Students

Will my F-1 visa in my passport be canceled if I return to my home country?

No. Your visa (in your passport) will not be canceled by the US government unless there has been a violation of status. The current COVID-19 outbreak does not affect the validity of your visa- whether or not you are in the US or return to your home country.

My F-1 visa will expire soon. Will I need to leave the US and obtain a new visa?

No, you may remain in the US for the duration of your F-1 status (while you are attending school or engaging in OPT) even after your visa has expired. If you leave the US, however, you cannot re-enter on an expired visa. Some exceptions may apply if you are traveling to Canada, Mexico, or one of the islands adjacent to the US. For additional information on exceptions, contact OISS.

What should I do if my passport is about to expire?

You must maintain your passport's validity at all times. If you need to renew your passport, please contact the consulate of the country that issued your passport at least one year before it expires.


Can I stay in the US and take classes fully online for the remainder of the spring semester?

Yes, the SEVP issued a guidance on March 9 that allows schools and OPT employers to provide alternate, remote methods of course instruction or employment for a specified projected period.


Can I continue to live on-campus?

If you would like to continue living on campus, or if you need additional time to make arrangements, please complete the Housing Exception form. Once submitted, Housing and Residence Life (HRL) will be in contact and will provide further instructions.


Can I return to my home country to finish the spring semester?

Yes, you can finish your classes online from your home country. To do so, submit the Travel Permission or I-20 Update Request through the OISS portal. In addition, call the OISS if you are departing within 10 days of submitting your request. Be sure to also inform your professors of any issues that may impact your learning online.

As a follow-up to the initial guidance issued by SEVP regarding COVID-19, F-1 students will be allowed to temporarily count online classes towards a full course of study even if they have left the US and are taking online classes elsewhere. This temporary provision is only in effect for the duration of the emergency. This guidance may be subject to change. SEVP will continue to monitor the COVID-19 situation and will adjust its guidance as needed.


Will I be required to attend the commencement ceremony if I am a graduating senior this spring?

Students are not required to attend the commencement ceremony to graduate. If you have already applied for graduation, contact the Registrar's Office for additional information. The Registrar's Office will notify you in the event the commencement ceremony is canceled or rescheduled.


How can I extend my stay if I graduate in the spring or summer?

If you are graduating this spring or summer, apply for OPT as soon as possible and refer to the OPT Spring 2020 Manual. The OPT workshops have been canceled for the remaining spring semester. However, we recommend that you contact OISS and consult with your DSO after you have prepared your application materials to ensure you have not missed anything.

If you do not plan to apply for OPT but need additional time before you feel safe to travel outside the US, you can file an application for change of visa status to "visitor" status. Your application must be filed before your F-1 status expires. Consulting with an attorney is strongly recommended.


What if I am unable to return and resume OPT?

As long as you have not exceeded 90 days of unemployment, you are eligible to apply for admission to the US to continue OPT. However, if you have been employed but worked remotely from outside the US, your DSO should be consulted for the latest guidance from the SEVP.


Will I be able to contact OISS for the remainder of the spring semester?

Yes, OISS will remain operational Monday through Friday from 8 AM - 5 PM PDT.

 

  Video Conferencing

Can I share a Zoom session link with others?

Treat the Zoom session as a private event and share the Zoom meeting link only with the intended participants. Participants should not share the link publicly or with others who do not need to be in the meeting. Participants are also advised to not post the meeting link in social public forums. Faculty are encouraged to post the meeting link in their institutional learning management system for students to access.

How can I prevent "Zoombombing" during a Zoom session?

Some universities and school districts are reporting inappropriate and offensive activities known as Zoombombing, where unwanted participants enter the Zoom meeting room and screen-share and/or proceed to say or write very offensive things. Zoombombing can usually be prevented by following these best practices:

  • Assign screen sharing ability only to the host. In Zoom, click the upward arrowhead (^) next to Share | Advanced Sharing Options | Only Host.
  • Mute participants upon entry and disable their ability to unmute themselves. In Zoom, click Manage Participants | the "More" button and check both "Mute Participants On Entry" and "Allow participants to unmute themselves."
  • Allow participants to chat with the host only. In Zoom, click Chat | the "ellipsis" button and check "Host only."

What do I do if I experience offensive or disruptive activity during a Zoom session?

Zoombombing can happen in Zoom or any other video conferencing solution. If you experience such activities, please report the incident as soon as possible to a member of the University IT staff.

  Summer School

Will 2020 summer school be held?

Yes. Seaver College will offer every course planned for Sessions I, II, and III in Malibu during summer 2020, although many courses will be offered on a different timeline. The college is deferring the start of Session I (May) by four weeks and merging all classes planned for Sessions II and III into a single combined session. Seaver is adding an online summer session, Session A, during the previously planned Session I period. With these changes, the revised Seaver College academic calendar for summer 2020 is as follows:

Online Session A
Dates: May 11–June 5, 2020
Courses offered: select GE Courses

Session I 
Dates: June 8–July 2, 2020
Courses offered: courses planned for Session I

Combined Session II/III
Dates: July 6–July 31, 2020
Courses offered: classes planned for both Session II and Session III

We remain hopeful that the COVID-19 outlook will improve greatly and allow for a return to campus for the start of Session I on June 8. The University will continue to closely monitor the situation and the guidance from state and federal governmental agencies as we plan for the start of Session I.

Will summer 2020 international programs be held?

Seaver College has suspended the operation of all international programs planned for summer 2020, except the London Harry Potter and Hamilton programs and the Fiji program. A decision on the operation of these three programs will be made at a later date. Specifically, the following international programs have been suspended:

  • All programs at the Heidelberg, Lausanne, Florence, Buenos Aires, Shanghai, and Washington, DC international campus sites
  • All London campus programs beginning in May and June
  • The Jordan and East Africa faculty-led programs
  • The Prague Choir Tour
  • The Edinburgh Theatre program
  • The Global Fellows Israel trip

What about courses that I was planning to take in an IP summer program?

To support students enrolled in summer IP programs, the college will offer all courses planned for each summer international program on the Malibu campus during the summer of 2020 to the greatest extent possible.

What if it's not possible to hold in-person classes beginning June 8?

Should conditions preclude the safe resumption of classes in Malibu on June 8, we have contingency plans that provide alternate calendars for Sessions I and II/III delaying the start of each session to allow for in-person delivery of courses in Malibu. We also have prepared for the transition of all Session I, and, if necessary, all Session II/III classes for remote or online delivery. Whatever our future decisions, we will maintain regular communication with you and announce a decision on the start date and format for all Session I classes no later than May 18—three weeks before the planned start of the session.

What financial support is available for summer school in 2020?

To further support your enrollment during the summer of 2020, Seaver College will offer the following additional financial support to all students enrolling in classes:

  • Students enrolling in courses planned for the Malibu campus during the revised Session I or the combined Session II/III blocks will receive free on-campus housing in a double occupancy room and a 600 point on-campus meal plan during each session.
  • Students living off-campus while enrolled in classes during Sessions I and II/III will receive a 600 point on-campus meal plan during each session.
  • In both Sessions I and II/III, all meal plan points expire and do not roll forward at the end of each session.
  • All students who complete an online course or courses during online Session A will receive a credit to their student account of either $805, an amount equal to the cost of a double occupancy room and 600 point meal plan during an in-person summer session, or an amount equal to tuition less other forms of applicable financial aid. In all cases, the sum of financial aid and credit will not exceed the total cost of tuition.
  • Additionally, all qualified students remain eligible to receive financial aid during the summer term.

What specific courses will be offered this summer and what will the online Session A (May) courses be like?

During Session A, the following courses are planned for offering: HUM 111, HUM 212, HUM 313, REL 301, HIST 204, ENG 380, COM 313, and POSC 104. Students may review Session I and combined Session II/III course offerings by logging into WaveNet. Due to the many changes associated with the addition of an academic session and revision of the summer term academic calendar, course offerings will not be finalized until April 6. For this reason, students planning to enroll in summer school should check WaveNet frequently for updates. Registration for all summer classes remains open and all add, drop, and withdrawal fees for the 2020 summer term have been waived. Students registering for classes during Session A should be aware that most all classes will be delivered synchronously using the Zoom online learning platform.

 

Caruso School of Law

  Remote Instruction

How does this transition impact classes in the online programs?

Ongoing online classes, course registration, the upcoming Summer term, and all other remote online programs will continue as normal without interruption.

Are the on-campus residencies still going forward?

No. The decision was made on March 12 to cancel the April residencies and the spring DC study tour. Further information will be forthcoming about rescheduled or replacement opportunities.

Will Straus intensive courses also be online?

Yes, the remaining Straus courses will all be online. Due to the interactive nature of the Straus courses, please plan to have a reliable internet connection as the Straus courses will be using video in addition to audio for online course sessions.

When will classes meet?

All classes meet at their regularly scheduled time via Zoom starting Monday, March 16. Please review "Zoom: A Guide For Students," which provides instruction on how to download Zoom onto your computer and your cell phone. Please download Zoom before your first class and become familiar with the program so that you can troubleshoot any problems before live online classes.

What do I need to know about participating in classes via Zoom?

Review the Best Practices for Online Learning.

Will class attendance be taken?

Yes. All classes will meet at their regularly scheduled time via a Zoom online meeting which allows for participant interaction. There is no change to the attendance requirements which are laid out in Section 5.11 of the Academic Policy. There is no change to the dates as set forth in the Academic Calendar. Per the Best Practices for Online Learning, to be counted present for class attendance purposes your video feed must be on and you must be visible throughout class.

Will classes be recorded?

Individual professors will decide whether to record their classes. Even if classes are recorded, in order to count as attending you must attend the class live and may not just watch the recording later. Zoom is a synchronous learning platform, not a videotaped lecture. If you would like to request a recording because you need to miss the live class for some reason, just like with on-ground classes, please contact your professors.

How do I return my clicker?

  • If you can mail it in, the Law Library will check it in for you, completing the return process. The address is:

    Harnish Law Library
    Pepperdine Caruso School of Law
    24255 Pacific Coast Hwy
    Malibu, California 90263

  • Bring it by or send it in via a friend to the Law Library Public Services Desk.

  • We know that clickers are not the most fun thing, but we do rely upon them in several classes and are already planning for their use in the Fall semester. Your help is greatly appreciated!

  Campus Resources and Academic Support

Will the Harnish Law School Library be open?

Effective Friday, March 20, the library is closed until further notice. Library resources can still be accessed online, and assistance is available by phone and email.

Can I get access to reserve texts and study aids?

West/Foundation Press is offering complimentary access to required ebook texts for students. To access the ebooks, you must: 1.) set up a West academic account and 2.) call 877.888.1330 (ext. 4) to set up the eBook. Again, this is for required texts only.

Once you have established an account, log on to West Academic. You may need to verify your email address. Once logged in, you will find tabs along the top of the page for 1L subjects, 2L/3L subjects, and Academic Success resources. Various West study aids including Blackletter, Exam Pro, flashcards, hornbooks, and nutshells are available under the Series tab.

Wolters Kluwer is allowing electronic access to many of its casebooks through May 25. 

  • Visit the Bookshelf website and log in. If you don't yet have a Bookshelf account, you may create one using your Pepperdine email address. Instructions for creating a Bookshelf account can be found here.
  • Log in to your Bookshelf account and click on the "Explore" tab in the upper left corner of the screen. This tab will provide access to a maximum of seven available e-textbooks through May 25, 2020. If you purchased or previously used an earlier edition of the textbook, the page numbers may not match up exactly to your course syllabus, but you should still be able to access most of the content you need.

Please contact the law library reference librarians if you have trouble accessing these materials. They are available Monday to Friday from 8 AM to 5 PM.

Does this transition impact school policies or requirements?

No. The Academic Policy, Honor Code, and Student Code of Conduct are all in full effect, and there are no changes.

How will professors hold office hours?

Each professor will be asked to make office hours available online. It will be up to the individual professors whether they want to hold in-person office hours.

What should students with course accommodations do?

Students with accommodations should contact the Office of Student Accessibility and review these frequently asked questions and answers.

Will we still have Academic Advising Week starting March 30?

For 1Ls and 2Ls, in lieu of meetings, by mid-April you will be provided with links to recordings that will provide robust academic planning information. For 3Ls, the April 1 panel will be available to join by Zoom. Please also sign up for the Academic Advising TWEN site for general and specific academic advising information, including videos on graduation requirements and plans, and videos of panels of professors advising in specific practice areas such as litigation, corporate, criminal, employment, family law, international law, etc. There are also important documents on this TWEN site including a link to the Orange Book. Add this as a "course" to your TWEN classes.


If I want to try out for the moot court team for next year, how will that work? Will it be via zoom?

The faculty advisors will be working with the current moot court and trial teams to come up with a solution. Keep an eye out for an update about this in the coming weeks.


Has the Closing Argument Tournament been postponed?

Yes. The Closing Argument Tournament has been postponed to take place during the early part of the Fall semester.

Are we still planning to offer summer school courses? When can I register?

Summer classes will be held. Registration opened on March 16. If the Malibu campus is still closed by the time the term begins, classes will be held online.

Can student groups still meet?

Student groups are encouraged to do so via online meetings. If you need assistance in setting up these online meetings, please contact Dean Goodno and Jamie Domke.

Can student groups still hold events on campus?

Unfortunately, no. Campus is closed until at least April 19. Updated information will be posted on this page when available.

Can the mudslide barriers in front of George Page be moved?

Unfortunately, demobilizing these k-rails isn't safe or feasible since we are actively in the rainy season. However, a small three-foot opening has temporarily been made so that students can more easily access the parking lot.

When can I come to the law school to access my locker?

Students who need to gain entry to the building to obtain materials from lockers may schedule an appointment with Assistant Dean J.D. Schleppenbach or the Department of Public Safety (310.506.4442). If you have questions about any other building-related matters please contact Dean Schleppenbach.

Will the law school administrative offices be open and available?

Staff is working remotely and will continue to be available via email throughout the campus closure.

Will the shuttles be running if I am staying on campus?

  • For now, the campus shuttles will run at their normal hours but it is likely that the hours and shuttles will start dwindling down as fewer people are on campus. Please review the shuttle schedule and note that for normal shuttle hours, one shuttle runs to Drescher until 10:30 p.m., and another one can pick up as late as 1:00 a.m.


Will the shopping shuttle be operating with the normal schedule?

Yes, for the time being, the shuttle is still operative on the usual schedule. Modifications to the schedule might be made based on demand over the next several weeks.

Will the law school cafeteria remain open?

No. The cafeteria and Starbucks are closed.

Will the law school bookstore remain open?

The bookstore is closed until further notice.

What do I do about rented books or library returns?

Students can mail rentals back at no charge or sell books back to the Pepperdine Bookstore in the fall semester.

Will the law school fitness center remain open and what about the other gyms on campus?

All campus facilities are closed until further notice.

Is the Student Health Center Open?

Yes, the Student Health Center will remain operative for the remainder of the academic term.

  Exams

How will exams be impacted by the transition?

  • All exams will need to be conducted remotely. There will be no in-person proctored exams held at the law school.
  • Each of your professors will be in contact with you about how this may impact the substance and timing of midterm and final exams in your classes. Please contact your professor.
  • We also want to thank you in advance for your cooperation, resilience, and academic integrity during this time as the format of your exams may change.
  • The Academic Policy, Honor Code, and Student Code of Conduct are all in full effect for exams and all law school matters.

Can students still reschedule an exam by filling out the petition to reschedule?

Yes. There are no changes to the Academic Policy. If you meet the standards set out in Section 6.13 of the Academic Policy, you can file a petition to reschedule a final exam.

What should students with exam accommodations do?

Students with accommodations should contact the Office of Student Accessibility and review these frequently asked questions and answers.

How will classes moving online impact studying for final exams, professor, and AMP office hours?

  • In the weeks leading up to final exam in a typical semester, students tend to use professor office hours, the library and its resources, and AMP professor office hours more frequently than during the earlier part of the semester. To maximize the health and safety of everyone in the Pepperdine community, your course professors and the AMP professors have been instructed to set up virtual office hours using Zoom, phone, and other technologies. Please look to your individual professors' TWEN sites and email communications for information about how to meet with them virtually. As for the AMP and Bar Exam Workshop professors, you may set up phone and in-person meetings with Professor Camacho and Dean Farrell using their individual meeting links: Camacho and Farrell.
  • In addition, AMP student TFs will be available for Zoom or phone meetings with students. Please see their scheduled availability on this spreadsheet or contact them to set up individual meetings at other mutually convenient times via the email addresses provided on the spreadsheet. One or more AMP TFs likely have previously taken one or more courses from a professor whose course you are currently taking and will have some insights into that course and information about how they prepared for the exam. You may find that information here.
  • Please note: If you need to go over a document, exam hypo, or section of your outline with a particular professor or AMP TF, a convenient way to do this virtually would be to share your screen with the professor during a Zoom meeting or to share a Google doc with the professor during a phone call.
  • All library resources, including study aids available on reserve, will be available during the library's open office hours.

Which law school publishers are offering access to online textbooks during this time?

How can I access past exams for study purposes?

For the exam archive, go to the Law Library page. On the lower part of the page, under "PUBLIC SERVICES" is the link to the exam archive (Google Drive). You can enter search terms in the search box at the top of the page to find exams.

How will classes moving online impact studying for the Bar Exam?

  • The Bar Exam Workshop class sessions will continue at their regularly scheduled times on Monday and Tuesday evenings via the Zoom platform. The links to access these sessions will be provided to you along with the Zoom links you receive by email for your other courses. All other information related to the Bar Exam Workshop course will be communicated via the course TWEN site or via email.
  • Dean Farrell and Professor Camacho do not anticipate impacts from the Coronavirus to your post-graduate bar preparation and study schedules at this time. Any updates will be posted in the CSOL Bar Exam Newsletter if and as they become available. Your bar review course may provide you with additional information as well.
  • As always, the CSOL will offer a post-graduate bar mentoring and support program to help you stay on track in your preparation for the exam. More information will be forthcoming on that program in the Bar Exam Workshop class sessions, on the Bar Exam Workshop TWEN sites, and in the CSOL Bar Exam Newsletter.
  Experiential Learning

How will classes moving online impact my externship?

  1. Externs - in JD, MDR, and LLM programs - should continue working in their field placements subject to their field supervisors' instructions and policies. They should report to their worksites as normal unless their workplaces institute policies that prevent them from working on site.
  2. If a field placement instructs students to work remotely and the field supervisor has the capacity to supervise student work through remote means, students may work remotely as instructed by their field placements. Externs should notify the Externship Program if they begin working remotely at the request of their field supervisors.
  3. We encourage externs to communicate with their field supervisors now to ensure that they have the technological capacity and information necessary to work remotely should that need arise.
  4. Externs should continue to turn in all assignments and timesheets electronically as they become due.
  5. If an extern cannot complete their externship hours because their field placement can no longer accommodate them or temporarily stops operations, the extern should notify the Externship Program immediately to discuss academic options.
  6. For externs who meet with faculty advisors, your faculty advisor meetings should now be held by phone rather than in person.
  7. For externs enrolled in a workshop class, those classes will now be held via Zoom at your normal class times. Please see the class syllabus for class dates and times. Kellie will email further instructions regarding Zoom workshop classes.

How will classes moving online impact my clinical classes?

  • Clinic seminars will move online like other classes. Clinic practice will continue without interruption to clients under faculty supervision, and clinic faculty and supervising attorneys will adapt as necessary to ensure professional service to clients and safety for students and the community. Individual clinics will have different needs and responses to accommodate their respective practices, so clinical faculty will be in close communication with students to ensure good practice and rich student involvement.
  • We are a law practice, so our duties remain to our clients. The beauty of clinical practice is that every experience is a moment to learn, reflect, and prepare. To these ends, we will necessarily have to adapt how we handle our practice, especially in court. We likely will meet with clients remotely if possible, but if we cannot or if that is not best for the client, we will proceed to fulfill our duties to clients while taking all the best precautions for safety and health. Likewise, if we have a litigation or mediation practice in court or elsewhere or have similar appearances on our dockets, we plan to keep them and continue to engage and involve students fully in practice. This is integral to professional education and the requirements of the courses.
  • Stay in close, regular, and timely contact with clinic professors. Check in daily and do not disappear or abandon your clients.

What is the impact on the Fall London Program?

The current disruptions do not affect the Fall London Program. Planning continues, and we hope and expect that the Fall semester will begin and proceed without disruption. Any decision to cancel the program is likely weeks away if it were to come, and the global situation will likely have improved by then.

If the University cancels the London Program because of the COVID-19 outbreak in the future, the law school will refund deposits and will work earnestly to assist students with alternative plans for classes and other programs.

How will CDO services be impacted by this transition?

  • The CDO will continue to offer all student services remotely. Student appointments, including mandatory 3L interviews, may be booked using the counselor's youcanbook.me link. After booking, the student will receive a Zoom link from the counselor and complete all appointments via Zoom. Counselors will continue to review documents and application materials as normal.
  • Scheduled CDO events will either operate as a Zoom meeting/webinar or students will receive an email and video tutorial.
  • Please continue to review the weekly CDO newsletter for information on upcoming events and other pertinent job searching materials.
  Events

Will the Law School Dinner be postponed?

Yes. We are working with President Bush and his team to reschedule the dinner in the fall, and we hope to be able to share the new date with you very soon.

If you would like a refund immediately, we are happy to do so, but once you have been refunded you will not be offered the right of first refusal to purchase tickets when a new date is selected. If you would like to wait until the new date is announced, you will have the same number of tickets, or you may cancel at that time.

Will we still have the Parris Awards Ceremony on April 2?

The Parris Awards Ceremony is cancelled, however students will still be selected and announced as winners via email. Winners will receive certificates after the announcement.

Will student events under 100 still be going forward?

No. All student events are canceled in person, although you should feel free to meet remotely via Zoom or other technology.

Will we have graduation?

In line with recommendations from multiple governmental and health agencies limiting the number of people at gatherings, the University is postponing all commencement ceremonies scheduled for the spring. Nonetheless, graduating students who complete their coursework will receive their degrees as scheduled and should be assured that commencement ceremonies will take place on the Malibu campus at a future date.

  Financial Aid, Housing, and Student Support

What if I need emergency funds?

Emergency funds and loans are available and students in need should contact the Office of Financial Assistance. You can also contact Dean Goodno for information about the Student Emergency Fund.

How can I help Caruso Law Students?

Donations to the School of Law Student Emergency Fund, which was created with situations like this in mind, can be made here.

I am an international student, who should I contact about housing, visas, etc?

International students should contact the Office of International Student Services to seek further guidance.

I live on campus and have been asked to move. What if I need housing? Can I keep my car parked on campus? How soon will we get our housing refunds?

  • On-Campus Housing: To minimize the concentration of people on the Malibu campus, the University has asked residential students to move out of their on-campus housing by 3 PM on Sunday, March 15. The Housing Department is aware that law students are on spring break and this deadline may not be feasible. We also understand that there are students who may have no other options but to remain on campus. Please fill out this form from the Housing Department as soon as possible to request an extension to vacate or to request to stay in residential housing. The Housing Department will review these requests and respond to them as soon as possible. Please carefully monitor all emails from Housing for more details. HRL will be sending detailed information about housing, questions about refunds, etc.
  • Parking: You may leave your car parked on campus, but it needs to be in a specific location. Please contact the Department of Public Safety if you plan to leave your car on campus.
  • Housing needs: If you have housing needs, or if you are able to offer housing for a student in need, please reach out to Dean Goodno.

How will I get my mail?

We can ship things to you, but you need to fill out a mail forwarding request. HRL has preferred vendors for hire that will help to get things out of your apartment if you are not able to attend campus, and ship it to you.

We know you will miss your friends, professors, and all of the activities and community you enjoy on campus. These changes may cause stress and uncertainty.

  • Counseling services are available through the Student Counseling Center.
  • The University Office of the Chaplain can provide pastoral care.
  • We will be praying for you. Please fill out this prayer and care request for specific requests.
  • If you have a financial emergency, you may also apply for assistance through the Student Emergency Fund. Please also feel free to email LaShonda Coleman, who is the Associate Dean of Student Affairs, Title IX Coordinator for Students, and Student Care Team Chair.
  • If you develop flu-like symptoms or are concerned that you may have been exposed to COVID-19, please seek medical attention. You can also contact the Student Health Center.
  • If you need additional student support and care, or have a financial emergency, please contact Dean Goodno.
  Video Conferencing

Do I have to do anything special to use Pepperdine's Zoom?

Yes. If you are a current Pepperdine University student, faculty, staff member, you are eligible for a Pepperdine Zoom account. You must sign up through pepperdine.zoom.us and use the SSO (single sign-on) option. If you are prompted for a "domain" enter Pepperdine.

Note: You are not required to use the Pepperdine Zoom Pro account that was created for you to access your classes. The standard free account will work fine for you as a class attendee. BUT if you do initiate your Pepperdine Zoom Pro account, you will have more features for your own meetings/study groups, etc. and your functional time limit for an online session goes from 40 minutes to 24 hours. You will have access to the same features your professors have when you use this account including breakout rooms and the ability for the host to manage participant video and audio participation.

If I have technical difficulty logging into class, what do I do?

  • Test your computer with Zoom before class. Check out the audio and video settings.
  • If you have problems, the first thing to do is to completely shut down your computer and restart. Most computer problems are corrected with this remedy.
  • Before you begin your Zoom session, we strongly recommend that you shut down and turn off any and all extraneous applications, especially those using the camera, the microphone, or the speakers. Turn off Facebook and other social media apps. The only thing you should have running is your Chrome browser with minimal tabs open (two or three?). Avoid news sites, sites with video, other things that require more bandwidth while using Zoom.
  • You may want to use MS Word for taking notes but note that this may be an ideal time to use Google Suite apps as they are very lightweight.
  • If your troubleshooting attempts above do not yield results, please see this comprehensive support site from Zoom.
  • Note: you may find it valuable to acquire a USB headset for your Zoom classes. That will remove some variables with your computer's audio (mic and speakers).
  • Tech Support:
    • Please contact University Technology Support directly at 310.506.4357.
    • Secondarily, contact LawTech at support@law.pepperdine.edu with technical questions.
    • If you do not have a computer or way to connect to Zoom via the internet, please contact Dean Goodno.

What if I have a bad internet connection? How should I join classes by Zoom? Can I call in?

You must use the Zoom app and connect via Internet. See our guide for students here. We strongly recommend that students use a computer with a reliable internet connection for connecting to their Zoom class sessions. Telephone dial-in will not work for attending classes remotely It is possible to connect using cell phone data to "tether" the phone's internet connection to a laptop or desktop computer. Check with your mobile phone provider for details on this feature. Learn more by reading this Android Tether article or iPhone Tether article.

Can I share a Zoom session link with others?

Treat the Zoom session as a private event and share the Zoom meeting link only with the intended participants. Participants should not share the link publicly or with others who do not need to be in the meeting. Participants are also advised to not post the meeting link in social public forums. Faculty are encouraged to post the meeting link in their institutional learning management system for students to access.

How can I prevent "Zoombombing" during a Zoom session?

Some universities and school districts are reporting inappropriate and offensive activities known as Zoombombing, where unwanted participants enter the Zoom meeting room and screen-share and/or proceed to say or write very offensive things. Zoombombing can usually be prevented by following these best practices:

  • Assign screen sharing ability only to the host. In Zoom, click the upward arrowhead (^) next to Share | Advanced Sharing Options | Only Host.
  • Mute participants upon entry and disable their ability to unmute themselves. In Zoom, click Manage Participants | the "More" button and check both "Mute Participants On Entry" and "Allow participants to unmute themselves."
  • Allow participants to chat with the host only. In Zoom, click Chat | the "ellipsis" button and check "Host only."

What do I do if I experience offensive or disruptive activity during a Zoom session?

Zoombombing can happen in Zoom or any other video conferencing solution. If you experience such activities, please report the incident as soon as possible to a member of the University IT staff.

More Zoom resources?

Please continue to check the LawTech.pepperdine.edu website for additional information and resources. Search for "Zoom"in the upper right corner search box. The support team will continue to add materials as needed.

 

Graziadio Business School

  Remote Instruction

How will Spring 2020 classes be impacted?

Effective Saturday, March 14, and through the remainder of the Spring 2020 term, campus-based class sessions will shift to the online modality. The last day of in-person instruction on campus is Friday, March 13. Meanwhile, classes in our already existing online programs will continue to be delivered as planned.

Are my classes canceled for the remainder of the spring term?

No. Your classes will transition from meeting face to face to meeting virtually through the remainder of the spring trimester. Students should expect the possibility of meeting virtually using Zoom (referred to as synchronous learning), Courses (Sakai), and/or other means to engage with course content at your own pace within a given timeframe (referred to as asynchronous learning).

Your instructors are making every effort to ensure course continuity through the remainder of the spring trimester. For any class meetings/activities that may be canceled, your course instructors will be in contact with you with more details. Updates and announcements will typically be sent to the entire class roster or posted on your course page (Sakai), so please be sure to check for those frequently.

What should I be doing to prepare for the shift to online class sessions?

Be on the lookout for information and instructions from your professors regarding the alternative arrangements that are being made to continue your courses. Due to the need to rely on virtual instruction, you will need a computer equipped with a microphone and camera (either built in or externally added) and as well as access to a disruption-free environment during virtual class sessions. You should also familiarize yourself with Zoom, our video conferencing platform, and Sakai, our University-adopted learning management system. Find resources that you may find helpful in your preparations for online learning, including netiquette expectations, academic and student policies, and links to tech support and tutorials for tools used in each course, on the Getting Started with Online Courses for Students Google Doc.

How do I access Courses (Sakai)?

Think of Sakai as your virtual classroom space. You will access the course syllabus, submit deliverables electronically, and complete quizzes/exams through the platform. It is accessible via the Courses website or through Wavenet through the "Courses" module.

Additional information, including where to locate individual courses with Sakai and hot to navigate the platform, is available on this guide.

How will assignments and tests be managed for my classes now that we are meeting online?

This will vary depending on the nature of the course and the types of assignments/exams involved. Your professor will make the determination and inform the class accordingly.

Can students meet with faculty and/or staff face to face at one of our campuses?

In keeping with the practice of social distancing for the sake of our community health and safety, students are not allowed to meet with faculty on any of our Pepperdine campuses through the end of the spring term. Students are encouraged to meet with faculty virtually.

Does this transition impact school processes, procedures, or policies?

No. All academic policies and timelines, the Code of Academic Ethics, and Student Code of Conduct remain in effect.

I was scheduled to participate in an international study trip, which has now been canceled or postponed. How can I find out about alternatives for completing my program requirements and graduating on time?

Please contact your academic advisor to explore options for completing your program requirements.

Will the Spring 2020 commencement ceremony take place?

The Spring commencement ceremony has been postponed. However, your degree will still be conferred upon verification the requirements of your degree have been completed. Your diploma will be mailed approximately 90 days following the end of the term to the address you provided on the Intent to Graduate form.

If I have questions about my program, who do I contact?

  • Full-time MBA and MS programs: contact your academic advisor or Abraham Park
  • FEMBA, BSM, MSML, and online programs: contact either your academic advisor or Ken Ko
  • Executive Programs: contact Ann Feyerherm

Who should I contact if I have further questions?

Please contact Bernice Ledbetter, dean of students and alumni affairs, or Annie Carr, senior director of student academic services.

  International Students

What travel restrictions have been imposed by the University for students?

All student travel, domestic or international, has been suspended until further notice.

Will my F-1 visa in my passport be canceled if I return to my home country?

No. Your visa (in your passport) will not be canceled by the US government unless there has been a violation of status. The current situation due to the COVID-19 outbreak does not affect the validity of your visa whether or not you are in the US or return to your home country.

My F-1 visa will expire soon. Do I need to leave the US and obtain a new visa?

No. You may remain in the US for the duration of your F-1 status (in other words, while you are attending school or engaging in OPT) even after your visa has expired. If you leave the US, however, you cannot re-enter on an expired visa. You may be eligible for an exception if you are traveling to Canada, Mexico, or one of the islands adjacent to the US. Contact the OISS for more information.

What should I do if my passport is expiring?

You must maintain your passport's validity at all times. If you need to renew your passport, please contact the consulate of the country that issued your passport at least one year before it expires.

Can I stay in the US and take classes fully online for the remainder of the Spring 2020 term?

Yes, the SEVP (branch of the US Department of Homeland Security that oversees schools and students) issued a guidance on March 9 allowing schools and OPT employers to provide alternate, remote methods of course instruction or employment for a specified projected period.

Can I continue to live in the dorm?

If you need to continue living on campus or need more time to plan, you have to submit your request by filling out this form. Housing and Residence Life (HRL) will be in contact with you and give you instructions.

Alternatively, please find a list of off-campus housing options on the Pepperdine Graziadio Housing Guide.

Can I return to my home country to finish my Spring 2020 term online?

Yes, you can finish your classes online from your home country. Submit the Travel Permission or I-20 Update Request through the OISS portal. Call OISS if you are departing within 10 days of submitting your request. Make sure you inform your professors of any issues that may impact your learning online.

Do I have to attend the commencement ceremony if I am graduating this Spring?

Students do not have to attend the commencement ceremony to graduate. If you applied for graduation, contact the Registrar's Office for more information. In turn, the Registrar's Office will be able to notify you in the event the commencement ceremony is canceled or rescheduled.

How can I extend my stay if I graduate in Spring or Summer 2020?

If you are graduating this Spring or Summer 2020, apply for OPT as soon as possible. Go to the OPT Manual Spring 2020 version on the OISS website. The OPT Workshops have been canceled for the rest of the Spring 2020 term. However, we recommend that you contact the OISS and speak to your DSO after you have prepared your application materials, to make sure you are not making any mistakes. If you do not plan to apply for OPT, but need additional time before you feel safe to travel outside the US, you can file an application for change of visa status to "visitor" status. Your application must be filed before your F-1 status expires. Consulting an attorney is strongly recommended.

What if I cannot come back to the US?

If for any reason you can not return to the US, please notify OISS for further instructions.

What if I cannot come back to resume OPT?

As long as you have not exceeded 90 days of unemployment, you are eligible to apply for admission to the US to continue OPT. However, if you have been employed but were working remotely from outside the US, your DSO should be consulted for the latest guidance from the SEVP regarding students on OPT who are working remotely.

Will I be able to conduct business with the Office of International Student Services (OISS) for the remainder of the spring term?

Yes. OISS will remain operational Monday to Friday, from 8 AM to 5 PM PDT.

  Campus Resources

How do I go about accessing University or satellite campus resources?

The University remains open, and the full range of student services (e.g., Financial Aid, Student Accounts, Programs Offices, Career and Professional Development, etc.) continue to operate. Departmental contact information is available on the Pepperdine Community Faculty/Staff Directory.

Can I study at our campus libraries?

Graduate campus libraries (Drescher, Encino, Irvine, West L.A.) will remain closed until further notice. Our librarians and library staff are working diligently offsite to provide excellent support for your faculty and students. For additional information please visit Pepperdine Libraries online. For specific, up-to-the-moment information regarding online services available through Pepperdine Libraries, please visit the Pepperdine Libraries Online Support website. For group work, students are encouraged to practice social distancing and use technology to meet virtually. Students are not permitted to gather in groups on any campus.

Where can I find counseling support?

Students may contact the Counseling Center via email or by phone at 310.506.4210. The Counseling Center provides free, confidential emotional/psychological support to all Pepperdine students.

Will I have access to tech support

Yes, tech support is available at our Pepperdine campuses and through Tech Central 24 hours a day, 7 days a week by calling 310.506.HELP (4357). IT is also providing live, online group training on Zoom and Courses (Sakai). Please review the student online training schedule.

  Academic Support and Accessibility

How will I receive my accommodations during remote classes and assessments?

You will receive the same accommodations as when you were taking classes face to face.

  • Notes: Please check your Note-taker Network. Notify the note-taking services coordinator immediately if you are not receiving notes.
  • Exams: You will still receive exam accommodations. Please work with your professor(s) as assessment information is discussed. If you would like OSA to resend a copy of your accommodation letter to your professor(s), please send the names of your instructor(s) and classes to the Office of Student Accessibility.

What academic support resources are available to me in the online learning environment?

Student Engagement and Success is available to provide academic support to all students. We have a variety of online academic resources to help support your success:

Wyzant Online Content Tutoring
Faculty/staff can refer students to receive free online content tutoring with experienced tutors who have been pre-screened to have the appropriate academic/professional credentials. Please connect with your academic advisors with further questions about the online tutoring service.

Writing Tutoring and Presentation Support
Book an online appointment for free, one-on-one support with a writing consultant. If you cannot find an appointment time that works for you, please email the Student Engagement and Success office to arrange evening or weekend tutoring hours as needed.

Or, just drop in via Zoom (no appointment needed) during online "drop-in" hours by clicking on this Zoom link.

Online drop-in hours are available:
Mondays from 10 AM to 4 PM
Tuesdays from 9 AM to 1 PM
Wednesdays/Thursdays from 10 AM to 2 PM

Any changes to drop-in hours will be posted on the student success section of the website.

Pepperdine Libraries Online Support
The Graduate Campus Libraries (Drescher/West LA/Encino/Irvine) are closed until further notice. In the meantime, online support is available through Pepperdine Libraries.

Website Resources
There are many additional writing, communication, and academic resources available to you on the Student Success section of our website.

Questions?
Should you have any questions about the online academic support available, please contact Student Engagement and Success.

 

  Financial Aid and Housing

What are my options to obtain additional funding due to changes in my financial circumstances?

You can seek loan options as long as you meet the eligibility criteria. Please visit the Financial Aid website to learn more about your options. You can also contact the Financial Aid office via email or by phone at 310.568.5530.

What are the implications of the U.S. bill S. 3503 signed into law on March 21st for student veterans?

The law enables VA to continue providing the same level of education benefits to students having to take courses online due to the coronavirus (COVID-19) outbreak.

The law gives VA temporary authority to continue GI Bill payments uninterrupted in the event of national emergencies. This allows for continued payment of benefits even if the program has changed from resident training to online training.

Thanks to the law, GI Bill students will continue receiving the same monthly housing allowance (MHA) payments they received for resident training until Dec. 21, or until school resumes in-person classes.

Students receiving GI Bill benefits are not required to take any action. Benefits will continue automatically. VA will work closely with schools to ensure accurately certified enrollments and timely processing. Updates will be provided to students via direct email campaigns and social media regarding VA's effort to implement these new changes.

Will there be an impact on the Basic Allowance for Housing (BAH) that I receive as part of my veteran benefits?

Pepperdine University is approved by the State Approving Agency for delivery through an online modality. This means as of now, your BAH benefit payments will remain the same for the Spring 2020 term. If you were certified under distance learning or residence, BAH payments will be paid accordingly based on your enrollment certification.

I live on campus and will not be able to vacate my apartment by the March 15 deadline requested by the University. What should I do?

Requests for special consideration may be submitted via this form. Recognizing the challenges associated with students having to move out of on-campus housing on short notice, the University Office of Housing and Residence Life (HRL) has established a prioritization system for granting extensions. Among those who will receive priority are international students who may have concerns regarding visa, travel, and other safety concerns about traveling back to their home countries.

Does PGBS have a list of recommended off-campus housing options?

Yes. Please find a list of off-campus housing options on the Pepperdine Graziadio Housing Guide.

  Video Conferencing

How do I access Zoom?

All students have a Zoom Pro account allowing you to host virtual study groups and meetings with fellow classmates. You can access your account through the Pepperdine Zoom web portal. Additional information about the features and utilizing the tool is available on the IT Zoom webpage.

Can I share a Zoom session link with others?

Treat the Zoom session as a private event and share the Zoom meeting link only with the intended participants. Participants should not share the link publicly or with others who do not need to be in the meeting. Participants are also advised to not post the meeting link in social public forums. Faculty are encouraged to post the meeting link in their institutional learning management system for students to access.

How can I prevent "Zoombombing" during a Zoom session?

Some universities and school districts are reporting inappropriate and offensive activities known as Zoombombing, where unwanted participants enter the Zoom meeting room and screen-share and/or proceed to say or write very offensive things. Zoombombing can usually be prevented by following these best practices:

  • Assign screen sharing ability only to the host. In Zoom, click the upward arrowhead (^) next to Share | Advanced Sharing Options | Only Host.
  • Mute participants upon entry and disable their ability to unmute themselves. In Zoom, click Manage Participants | the "More" button and check both "Mute Participants On Entry" and "Allow participants to unmute themselves."
  • Allow participants to chat with the host only. In Zoom, click Chat | the "ellipsis" button and check "Host only."

What do I do if I experience offensive or disruptive activity during a Zoom session?

Zoombombing can happen in Zoom or any other video conferencing solution. If you experience such activities, please report the incident as soon as possible to a member of the University IT staff.

 

Graduate School of Education and Psychology

  Remote Instruction

How will Spring 2020 classes be impacted?

Effective Saturday, March 14, and through the remainder of the Spring 2020 term, campus-based class sessions will shift to the online modality. The last day of in-person instruction on campus is Friday, March 13. Meanwhile, classes in our already existing online programs will continue to be delivered as planned.

Students should expect the possibility of meeting virtually using Zoom (referred to as synchronous learning), Courses (Sakai), and/or other means to engage with course content at your own pace within a given timeframe (referred to as asynchronous learning).

Your instructors are making every effort to ensure course continuity through the remainder of the spring trimester. For any class meetings/activities that may be canceled, your course instructors will be in contact with you with more details. Updates and announcements will typically be sent to the entire class roster or posted on your course page (Sakai), so please be sure to check for those frequently.

What should I be doing to prepare for the shift to online class sessions?

Be on the lookout for information and instructions from your professors regarding the alternative arrangements that are being made to continue your courses. Due to the need to rely on virtual instruction, you will need a computer equipped with a microphone and camera (either built in or externally added) and as well as access to a disruption-free environment during virtual class sessions. You should also familiarize yourself with Zoom, our video conferencing platform, and Sakai, our University-adopted learning management system. Find resources that you may find helpful in your preparations for online learning, including netiquette expectations, academic and student policies, and links to tech support and tutorials for tools used in each course, on the Getting Started with Online Courses for Students Google Doc.

How will assignments and tests be managed for my classes now that we are meeting online?

This will vary depending on the nature of the course and the types of assignments/exams involved. Your professor will make the determination and inform the class accordingly.

Can students meet with faculty and/or staff face to face at one of our campuses?

In keeping with the practice of social distancing for the sake of our community health and safety, students are not allowed to meet with faculty on any of our Pepperdine campuses through the end of the spring term. Students are encouraged to meet with faculty virtually.

Should I still register for the summer semester, including the international trips?

Yes. All classes will be held as planned and will cover the same topics, whether the classes are offered on campus or online. This includes all classes that require national or international travel.

I was scheduled to participate in an international/national study trip, which has now been canceled or postponed. How can I find out about alternatives for completing my program requirements and graduating on time?

We continue to monitor the situation closely. Presently, all national and international travel plans are on hold. We will have an update on March 20, 2020.

Will my tuition be compensated due to the shift to online programming?

No changes to tuition will be made. GSEP has extensive experience in online education and has found that online education can be fully interactive, experiential, and effective.

Are faculty receiving training in online instruction?

Yes, faculty have been provided with numerous resources, including access to both live and recorded training, as well as mentorship from faculty who are experienced in online instruction.

How will we conduct presentations for typical classes or practicum?

Zoom allows all participants to actively participate. This participating will include student presentations. Please prepare to present as you would in a face to face class.

What are the possibilities that summer classes will be online too?

At this time, we anticipate offering classes in the summer term face to face. However, that decision will be made as the term approaches based upon conditions at that time.

Will my tuition be compensated due to the shift to online programming?

No changes to tuition will be made. GSEP has extensive experience in online education and has found that online education can be fully interactive, experiential, and effective.

How will the clinics at our graduate campus be affected?

GSEP community counseling clinics at the West Los Angeles Graduate Campus and Irvine, Encino, and Malibu campuses Clinic directors have determined that services at our clinics will be provided through telehealth rather than face to face, through March 31. No face-to-face services will be provided during that time. We will continue to assess conditions and provide updates.

I'm concerned about my completing assignments on time due to my child's/children's school closures. Will there be extra time to turn in assignments if this does happen?

Please direct any specific questions about assignments to your instructor.

  Campus Resources

Will the graduate campuses be open?

Yes, for the week of March 16, the graduate campuses at West Los Angeles, Encino, and Irvine will be open from 8 AM to 10:30 PM.

Can I study at our campus libraries?

Graduate campus libraries (Drescher, Encino, Irvine, West L.A.) will remain closed until further notice. Our librarians and library staff are working diligently offsite to provide excellent support for your faculty and students. For additional information please visit Pepperdine Libraries online. For specific, up-to-the-moment information regarding online services available through Pepperdine Libraries, please visit the Pepperdine Libraries Online Support website. For group work, students are encouraged to practice social distancing and use technology to meet virtually. Students are not permitted to gather in groups on any campus.

Will students be reimbursed for parking at graduate campuses?

No, students will not be reimbursed.

  Accessibility

What accessibility features will be included with Zoom to ensure that hearing-impaired and international students will be included? Will real-time captioning be provided by Zoom?

Zoom provides captioning within 24 hours of the class session. Class sessions will be recorded and posted with captioning.

  Video Conferencing

How do I sign up for Zoom?

All faculty, staff, and students are eligible for Zoom accounts. Each faculty should set up a Zoom meeting for each class. You must sign up through the Pepperdine Zoom web portal and use SSO (single sign-on). For more information, visit our Zoom page on the GSEP Community website.

Can I share a Zoom session link with others?

Treat the Zoom session as a private event and share the Zoom meeting link only with the intended participants. Participants should not share the link publicly or with others who do not need to be in the meeting. Participants are also advised to not post the meeting link in social public forums. Faculty are encouraged to post the meeting link in their institutional learning management system for students to access.

Zoom is anticipating connectivity disruptions due to so many programs moving to the online format. Has this been addressed? What work-around should we anticipate?

Zoom is prepared for the increased demands on the system. Should any problems arise, GSEP has contingency plans to utilize other platforms if necessary.

How can I prevent "Zoombombing" during a Zoom session?

Some universities and school districts are reporting inappropriate and offensive activities known as Zoombombing, where unwanted participants enter the Zoom meeting room and screen-share and/or proceed to say or write very offensive things. Zoombombing can usually be prevented by following these best practices:

  • Assign screen sharing ability only to the host. In Zoom, click the upward arrowhead (^) next to Share | Advanced Sharing Options | Only Host.
  • Mute participants upon entry and disable their ability to unmute themselves. In Zoom, click Manage Participants | the "More" button and check both "Mute Participants On Entry" and "Allow participants to unmute themselves."
  • Allow participants to chat with the host only. In Zoom, click Chat | the "ellipsis" button and check "Host only."

What do I do if I experience offensive or disruptive activity during a Zoom session?

Zoombombing can happen in Zoom or any other video conferencing solution. If you experience such activities, please report the incident as soon as possible to a member of the University IT staff.

 

School of Public Policy

  Remote Instruction

What will happen to my classwork, assignments, and exams?

If they have not already, each of your professors will shortly begin communications about your individual assignments, changes to due dates, and remote class schedules. Please reach out to them directly for additional information.

Will the days and times of my classes change?

No, online courses will be offered during the same day and time block as your current in-person course(s).

I currently receive accommodations through the Office of Student Accessibility (OSA). How will I receive my accommodations during remote classes and assessments?

  • Notes: You will continue to receive notes for online classes as you would in a face-to-face class. Please check your Note-Taker Network. Notify Note-Taker Services immediately if you are not receiving notes.

  • Exams: You will still receive exam accommodations. Please continue to work with your faculty as assessment information is discussed. If you would like the Office of Student Accessibility to resend a copy of your accommodation letter to your faculty, please send the names of your professors and classes to the Office of Student Accessibility.


What if I have not finished my MPP 608 Professional Development requirements?

We understand that the situation is stressful and want to alleviate some of the challenges you may face. Professional Development (PD) credits will be reduced by one-third, from eight to five sessions, based on the shortened in-person term. Those returning students who have completed more than the five required sessions will be able to count the excess sessions toward the fall term. Students who have remaining requirements may use off-campus and online events with approval by Kirsten Vassie. Online events should be equivalent to at least 30 minutes of delivered content. While we welcome proposals from students, we will have several videos for students to choose from that have been vetted by your faculty and Kirsten. Note: approved off-campus PD credits will still count for 1.5, and 30 minutes or more of online sessions will count as one credit. Please continue to check your email for those resources.

Do I still need to do an internship this summer? What if my internship is no longer available due to the emerging situation?

Students will still be expected to fulfill their internship requirements and should be actively seeking internship opportunities. Our expectation is that we return to normal operations this summer. If that changes, we will notify you in a timely manner.

I am an international student. What should I do?

All international students who plan to travel or have Optional Practical Training should contact the Office of International Student Services for detailed information or access the FAQ for international students. For an expedient response, please contact the Office of International Student Services via email or call 310.506.7747 with your CWID, full name, and request.

What do we do about rented textbooks or textbooks we plan to sell back to the bookstore?

Students can mail rentals back at no charge or sell books back to the Pepperdine Bookstore in the fall semester.

When is Fall 2020 registration?

The class schedule is currently being developed. Registration dates, class schedules, and course descriptions will be communicated in the near future and will be available on the School of Public Policy registration website.

If I am a student worker or tutor, do I still come to campus?

School of Public Policy employed departmental pay and Federal Work-Study students may continue their work remotely. Tutoring sessions will be offered online, and we recommend graduate assistants utilize the Zoom platform as all faculty, staff, and students have a full license. Tutors with additional questions may contact Christopher Jones.

Will we still have graduation on Friday, April 17, 2020?

In line with recommendations from multiple governmental and health agencies limiting the number of people at gatherings, the University is postponing all commencement ceremonies scheduled for the spring. Nonetheless, graduating students who complete their coursework will receive their degrees as scheduled and should be assured that commencement ceremonies will take place on the Malibu campus at a future date.

As a graduating student, how long can I keep my Pepperdine email?

The University Registrar and Information Technology will extend email and Wavenet access for graduating students to 90 days after commencement ceremonies. Commencement dates are to be determined. This extension has been put in place to afford graduating students extra time to update their contact information in WaveNet.  Students will be informed of this extension via automated email reminders when they complete their program. 

  Tuition, Financial Aid, and Housing

Will I get a partial refund on tuition?

No, SPP will still be offering classes and course credit for your transcripts.

What if I have an emergency financial situation?

Students should contact Christopher Jones regarding student accounts and financial aid questions. Students with a financial emergency unrelated to tuition, aid, or their student account may contact Sheryl Covey, Melissa Espinoza, or Jaclyn Ramirez.

How do I complete federal exit counseling?

Federal exit counseling may be done online. Please reference the SPP Loan Counseling website for applicable links and contact Christopher Jones for additional information.

Will I get a housing refund if I live on campus and have to move?

Students who have on-campus housing will receive a prorated refund based on their date of departure.

  Campus Resources

Can I study at our campus libraries?

All University library locations are now closed until further notice. Our librarians and library staff are working diligently offsite to provide excellent support for your faculty and students. For additional information please visit Pepperdine Libraries online. For specific, up-to-the-moment information regarding online services available through Pepperdine Libraries, please visit the Pepperdine Libraries Online Support website. For group work, students are encouraged to practice social distancing and use technology to meet virtually. Students are not permitted to gather in groups on any campus.

How do I access library resources remotely?

Online library resources such as JSTOR archives, Vital Source textbooks, ProQuest books, and many more are free to students and available through the Pepperdine Libraries Infoguides website.

What if I need to renew my book or request a resource through interlibrary loan?

Renewals of library materials, requests for interlibrary loans or collections online, and online research support are available through the Pepperdine Libraries Online Support website.

Students are not permitted to gather in groups on any campus. How do I return my rental textbooks from the bookstore?

Visit the Pepperdine Bookstore website for information on rental returns and how to ship rentals back free of charge.

Will my meal plan points be refunded?

All students will receive a refund for their remaining meal points.

  Faculty and Staff FAQ

Am I expected to report to work on campus?

Pepperdine University is open for normal operations for faculty and staff. As per the CDC, individuals in our community who are older than 60, autoimmune compromised, or defined by the CDC to be vulnerable populations should avoid travel and large social gatherings, telecommute when possible, and avoid contact with any person who has or may have had contact with COVID-19. Out of an abundance of caution, the University is encouraging that all vulnerable individuals, or those with vulnerable family members, consider telecommuting and temporarily obtain off-campus housing.

Will the days and times of my classes change?

No, online courses will be offered during the same day and time block as your current in-person course(s).

 

Will DC Summer Scholars classes continue to take place?

It is too early to answer that question but we will deliver that information as soon as possible.

How will I implement accommodations during remote classes and assessments?

  • Notes: The Office of Student Accessibility will continue to provide notetakers for classes where there is currently a notetaker. The note-takers will take notes in your online class in the same way they take notes in your face-to-face class.
  • Extended time on exams: If a student has extended time on an exam, please provide the appropriate extended time to that particular student. Some students have time and a half extended time. This means for an hour exam, they would receive an hour and one-half for the exam. Some students have double time extended time. If the rest of the class receives an hour for the exam, this student would receive two hours. If you are providing your exam on Sakai (Courses), you may work with your technology liaison to create different exam links with different time parameters. If you are planning on proctoring the exams, remember to allow students with extended time to have their additional time without disruption.
  • Other accommodations: Some accommodations may not be necessary to implement, such as word processors for essay exams, as the student will already be accommodated by using a computer.
  • Captions: Please remember that everyone benefits when videos are captioned.
  • If you have specific questions that are not answered, please contact the Office of Student Accessibility via email or by phone at 310.506.6500. They are here to support you as you provide access to your classes and exams.
  Video Conferencing

Can I share a Zoom session link with others?

Treat the Zoom session as a private event and share the Zoom meeting link only with the intended participants. Participants should not share the link publicly or with others who do not need to be in the meeting. Participants are also advised to not post the meeting link in social public forums. Faculty are encouraged to post the meeting link in their institutional learning management system for students to access.

How can I prevent "Zoombombing" during a Zoom session?

Some universities and school districts are reporting inappropriate and offensive activities known as Zoombombing, where unwanted participants enter the Zoom meeting room and screen-share and/or proceed to say or write very offensive things. Zoombombing can usually be prevented by following these best practices:

  • Assign screen sharing ability only to the host. In Zoom, click the upward arrowhead (^) next to Share | Advanced Sharing Options | Only Host.
  • Mute participants upon entry and disable their ability to unmute themselves. In Zoom, click Manage Participants | the "More" button and check both "Mute Participants On Entry" and "Allow participants to unmute themselves."
  • Allow participants to chat with the host only. In Zoom, click Chat | the "ellipsis" button and check "Host only."

What do I do if I experience offensive or disruptive activity during a Zoom session?

Zoombombing can happen in Zoom or any other video conferencing solution. If you experience such activities, please report the incident as soon as possible to a member of the University IT staff.

 


 

Faculty and Staff FAQs

Human Resources is updating frequently asked questions for University faculty and staff as new information becomes available. Questions not answered here should be directed to the employee's supervisor or department head.

Employees

  Business Continuity

When will staff begin telecommuting?

Pepperdine is currently in a critical support personnel staffing model in which departments work remotely except for essential tasks that must be handled on-site. All employees who can perform their work from home should work remotely. All designated critical support personnel should contact department supervisors directly for instructions. It is expected and presumed that all supervisors will maintain the level of service needed for their departments to remain operational. All employees are reminded to coordinate work schedules and logistics with their supervisors moving forward.

How do I know if I am identified as Critical Support Personnel (CSP)? What if I am identified as CSP and cannot report to work?

Supervisors should communicate with all Critical Support Personnel to ensure they are aware of their role and responsibilities. If you are unsure if you are designated as CSP, please ask your supervisor. CSP may be personally impacted by the outbreak (for example, self-isolation due to travel, caring for children during school closures, elderly family members, and those at risk with weakened immune systems, among others), in which case they should speak with their supervisor and discuss the possibility of working remotely or reassigning CSP responsibilities to someone else (please reference the University's Interim Telecommuting Exceptions).
 

What if I cannot perform my job duties remotely?

Supervisors are tasked with ensuring an appropriate workload for their employees. If employees are unable to perform all or part of their duties remotely, supervisors are expected to reassign work from the department or major area and notify Human Resources if some of their team members have bandwidth to potentially help other areas of the University. Human Resources is available to speak further and help facilitate this.

How do I retrieve mail while telecommuting?

Employees who need to have timely mail forwarded to their home via USPS may complete a Mail Forward Request form with Mail Services.

Will I receive a telecommunications allowance for the time I am working remotely at home?

The University will reimburse employees for reasonable and necessary expenses, such as Internet and cell phone usage. For example, if 20% of an employee's Internet use at home is performing work-related tasks, the University would reimburse 20% of the cost of Internet usage for that month. Please follow the University's reimbursement procedure.

If employees have not been diagnosed with Coronavirus or asked to quarantine/isolate by a medical professional, but express concern about reporting to work, do they still have to report to work?

Employees should speak with their supervisors about their concerns, including those who are personally impacted by the outbreak. Because the University has not determined that there is an imminent threat to the Pepperdine community and in order to maintain essential operations, some departments maintain limited on-campus presence.

What do I do if I need to self-isolate for 14 days due to business or personal travel?

All faculty and staff should follow the University's guidance on travel and the return to campus. Please speak with your supervisor regarding expectations and the possibility of remote work during a period of isolation.

When will I be expected to return to campus? When will I be told and will I receive advanced notice?

Due to the fluidity of this situation, the University will keep faculty and staff apprised of new developments. While employees should remain flexible due to Pepperdine's changing needs, the University plans to provide advanced notice before all employees are expected to return to work so that faculty and staff can make the necessary adjustments.

Can I still come to campus to work?

Faculty and staff are not restricted from entering campus. However, to promote social distancing, all employees who are able to work remotely should work from home.

Can we continue to work with and employ our student workers?

Potentially yes. Per a message to supervisors from Student Employment, all in-person student employment has been suspended for the remainder of the spring term effective March 16. If student workers can complete their tasks remotely, they may continue to work remotely for the remainder of the spring term. Please contact Student Employment for information on exception requests for in-person employment and/or financial needs and concerns related to student employment.

  For Faculty

Can faculty members teach online classes from their classrooms on campus?

It will be up to the individual professors where they will teach their online courses. If they teach from a classroom, it will be via their laptop computer, not the classroom computers. Please note campus hours below.

Calabasas Campus

Monday to Saturday: 8 AM to 10:30 PM
*Please call 818.702.1000 to verify if campus is open prior to visiting on Saturdays.

Drescher Graduate Campus

Monday to Saturday: 8 AM to 10:30 PM

Encino Graduate Campus

Monday to Saturday: 8 AM to 10:30 PM

Irvine Graduate Campus

Monday to Saturday: 8 AM to 10:30 PM

  Health and Wellbeing

What should I do if I am not feeling well or may have been exposed to COVID-19?

Any person who is notified that they may have been exposed to an individual who may have or has COVID-19, or any person who is exhibiting symptoms (such as a fever, coughing, or difficulty breathing), should contact their primary care physician or local urgent care facility immediately and not report to work. The employee should also notify the Student Health Center (SHC) by phone at 310.506.4316, option 3.

If you are experiencing symptoms unrelated to COVID-19, please do not come to work. Contact your primary care physician or local urgent care facility rather than the SHC.

Is it unsafe for employees to report to campus?

National, state, and local public health agencies have not stated that it is unsafe for employees to report to work. However, to help prevent the spread of the outbreak, the University encourages all non Critical Support Personnel (CSP) to work remotely. CSP are encouraged to practice healthy habits, including: maintaining a distance of six feet from others; utilizing phone and video conference features as alternative methods of communication when possible; and limiting in-person meetings to no more than ten people.

Should I work remotely because I live with a vulnerable family member?

Potentially yes. Employees are given flexibility in either taking time from work or working remotely due to being personally impacted by COVID-19, such as living with a vulnerable family member. Speak with your supervisor about the possibility of performing some or all of your duties remotely.

I am scheduled to go on medical leave in the next month. Will I be affected in any way?

No. You may continue working with your doctor regarding all medical needs.

  Pay

The "Determining Employee Pay Codes" flowchart outlines appropriate payment and timecard instructions regarding various scenarios affecting faculty and staff during the outbreak.

How am I paid if I cannot work because I do not feel well?

  • If you are unable to work due to the testing, isolation, or treatment of COVID-19 (certified by a medical professional), you may file a Disability Insurance claim for lost wages. Please contact Human Resources for additional information and instructions on completing your timecard.
  • If you are unable to work due to illness unrelated to COVID-19, you may use sick accruals as appropriate; vacation accruals are available when sick accruals are depleted.

What if I am unable to report to work because I am self-quarantined?

  • Speak with your supervisor about the possibility of performing some or all of your duties remotely.
  • If you are unable to report to work due to self-quarantine at the direction of the University and state (certified by a medical professional), please file a Disability Insurance claim for lost wages, which you may supplement first with sick pay and then donated sick pay up to 160 hours. Please speak with Human Resources for additional information and instructions on completing your timecard.

What if I am unable to report to work because I am caring for an ill family member?

If you are unable to work remotely due to caring for an ill or quarantined family member with COVID-19 (certified by a medical professional), please file for Paid Family Leave (six weeks of paid time per twelve months), which you may supplement first with sick pay, then donated sick pay up to 160 hours, and finally vacation pay. Please contact Human Resources for additional information and instructions on completing your timecard.

What if I am unable to report to work because my child's school has closed?

  • Speak with your supervisor about the possibility of performing some or all of your duties remotely.
  • If you are unable to perform your duties remotely, you may first use sick pay, then donated sick pay up to 160 hours, followed by vacation pay, and finally Emergency Pay through July 31, 2020. Please contact Human Resources for additional information and instructions on completing your timecard.

What if I am willing and able to work, but some or all of my normal duties cannot be performed remotely to compensate for my normal number of hours?

  • Speak with your supervisor about the possibility of temporary alternate assignments for the University.
  • If you cannot complete your normal duties remotely and, after your supervisor verifies that there are no alternative assignments for the University for you to complete, you may use Emergency Pay through July 31, 2020.

How do I complete my timecard during this time?

  • Non-exempt (hourly) employees should record their actual hours worked on their time cards. For hours that cannot be worked remotely, either all or a portion of a regularly scheduled shift should be appropriately coded with sick accruals, vacation accruals, or Emergency Pay. For example, an employee who is regularly scheduled to work eight hours, but is only able to work five hours remotely, may record five hours of regular work pay and three hours of Emergency Pay to complete the eight-hour shift.
  • Exempt (salaried) employees should only use the appropriate codes (for example, sick and vacation accruals) for full days of missed regularly scheduled work due.
  • Speak with Human Resources about completing your timecard when filing a claim for Disability Insurance or Paid Family Leave.

How do I fill in my timecard if I need to self-isolate due to business or personal travel?

  • Non-exempt (hourly) employees should record their actual hours worked on their time cards. For hours that cannot be worked remotely, either all of or a portion of a regularly scheduled shift may be coded with the appropriate sick or vacation accrual codes from the drop-down menu in Kronos. For example, an employee regularly scheduled to work eight hours, but only able to work five hours remotely, should record five hours of regular work pay and three hours of sick or vacation time to complete the eight-hour shift.
  • Exempt (salaried) employees should only use the appropriate sick or vacation codes for full days of missed regularly scheduled work due to the outbreak.

Can I donate sick time to another employee?

The Major Disaster Donated Sick Pay policy is currently available for faculty and staff. Employees may donate up to 40 hours (with restrictions); and employees may be eligible to receive up to 160 hours of donated sick pay due to hardship caused by COVID-19. Please visit the Human Resources website and contact Human Resources to learn additional details about this policy. 


Supervisors

  Business Continuity

When will staff begin telecommuting?

Pepperdine is currently in a critical support personnel staffing model in which departments work remotely except for essential tasks that must be handled on-site. All employees who can perform their work from home should work remotely. All designated critical support personnel should contact department supervisors directly for instructions. It is expected and presumed that all supervisors will maintain the level of service needed for their departments to remain operational. All employees are reminded to coordinate work schedules and logistics with their supervisors moving forward.

How can I determine Critical Support Personnel and telecommuters on my team?

Because the University is in Critical Support Personnel Mode, supervisors must determine those needed to report to campus to maintain essential business functions and those who can work remotely. The University encourages all non Critical Support Personnel to work remotely. Please review The Supervisor's Guide to Essential Work and Telecommuting to help determine Critical Support Personnel and telecommuters on your team.

Can I continue the hiring process for my open position during this time?

Potentially, yes. Supervisors are encouraged to use discernment in the hiring process during this extraordinary time, during which students are engaged in distance learning and only critical support personnel are on campus. Supervisors should contact Human Resources if they would like to proceed in the hiring process during this time.

  Tips for Supervisors

While telecommuting allows business continuity and employee flexibility in the midst of the COVID-19 outbreak, it also disrupts team dynamics, normal communication, and social connection. Especially during periods of high stress, social connection is vital for good health and important for productivity. Though we may not be engaged in face-to-face encounters, the Pepperdine community must still remain strong and connected, known for its high-touch service and concern for each person.

Below are suggestions on how to adapt your supervisory style in a telecommuting situation. Based on a recent Harvard Business Review article, these suggestions are meant to help us remain accountable, connected, and in relationship with one another.

Normalize the new work environment

  • There may be new and unexpected challenges from working at home, which can result in potential misunderstandings. Without taking time to educate one another on their new work environment, team members can make malevolent assumptions about their colleagues (the Fundamental Attribution Error is the tendency to negatively attribute someone's behavior as a personality trait, without taking into consideration the impact of situational factors). Speak with your team about the importance of maintaining benevolent assumptions and recognizing biased stereotypes.
  • Consider taking a virtual tour of people's workspaces to understand their context, such as barking dogs or noisy trucks. Acknowledge non-traditional workspaces and accompanying distractions (such as children coming home from school or working with roommates in the house). Develop understanding and empathy for team members' personal context (without feelings of privacy invasion) to be sensitive and accommodating to one another's constraints.

Humanize communication

  • Many employees are used to working around people, meeting with people, and speaking with them on an ad-hoc basis throughout the day. They may feel an abrupt transition as they work from home without consistent human interaction.
  • Instead of relying solely on email communication, ensure that you also communicate via phone and video-conferencing. This added human connection will help alleviate potential feelings of isolation, boost morale, and read people's emotions. Additionally, real-time interaction can improve decision making by allowing for debate, conversation, and increased participation.

Schedule regular meetings

  • It is important to dedicate time to meet consistently, both with your direct reports and your entire team, and perhaps more regularly than normal. Especially as employees transition to a telecommuting assignment, ensure that you are available to answer questions, provide insight, and connect with each person. Regularly scheduled meetings also help ensure that people are not accidentally excluded or are out of sight, out of mind.
  • Give employees regular feedback on their performance and behavior. This can establish some normalcy in the new work environment, as well as help resolve unidentified challenges during telecommuting. In addition to setting clear expectations, it is important to patiently guide employees as they acclimate to new work routines.

Create interactions through the virtual water cooler

  • Employees who are not used to working remotely may feel isolated or lonely, which can decrease productivity and undermine team cohesion. Increasing communication during this time is crucial not only for work efficiencies, but also to care for the needs of each person.
  • Increase communication by having daily team check-in meetings and sending regular status updates on projects. At the beginning of team meetings, make time for small talk and personal updates. Consider remote bonding activities to keep team camaraderie intact.

Tend to the needs of each of your team members

  • Ensure that you communicate when you are available for questions and assistance, apart from regularly scheduled meetings.
  • Take the time to connect with each person so that no one feels left out or unduly isolated.
  • Monitor the workload of each team member. If staff are unable to complete all of their duties remotely, help identify work from within your department or major area that can be reassigned to them. Human Resources is available to discuss opportunities and provide clarification.

 

Support Resources

  Can I still access spiritual support resources during this time?

Yes. Beginning, Wednesday, March 18, the Office of the Chaplain will host weekly gatherings for online prayer and encouragement. Pepperdine employees are invited to come together for Zoom Chapel Wednesdays from 9 AM to 9:20 AM.

If you are interested in reading scripture, praying, or offering reflections please contact University chaplain Sara Barton.

  I am seeking spiritual counseling. Who can I contact?

You can contact University chaplain Sara Barton at sara.barton@pepperdine.edu or 310.506.4275.

  I would like to speak with a licensed counselor. How can I do so?

The University acknowledges the emotional impact the COVID-19 situation might have on those in our community. The Health Advocate EAP+Work/Life program is a core benefit available to all participating employees through your benefit package. HealthAdvocate gives you access to licensed professional counselors who can provide short-term phone, video, or in-person counseling to help you better cope with personal, family, and work issues. Work/Life specialists are also available to help you locate the right support service, from childcare and eldercare to legal help. Visit the HealthAdvocate website or call 866.799.2728 for assistance.